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MAN101 Introduction To Management

tag 0 Download 2 Pages / 343 Words tag 06-11-2020


Case Study — Delivery disaster at Domino's Pizza

Brief overview of today's discussion on topic. Keeping in view today's discussion, please read the Case Application, "Delivery disaster at Domino's Pizza"  "Management" by Robbins et al, 7th edition by Pearson Australia.

Discussion questions:

Beyond its being vulgar and disgusting, what do you thinkofthis situation from the perspective of managing communications?

Why do you think Domino's executives took a wait-and-see attitude? Why was this a problem?

How could this type of communication problem be prevented at other Domino's Pizza restaurants?

Do incidents like this and the possibility of them happening anywhere, anytime, mean that all torms of social media should be banned from workplaces? What are the implications for policies regarding communication technology? Discuss.
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