You are required to provide recommendations for the possible changes to the business process (Here business process is the Joondalup Hospital General Medical process which is given below in this file) or to the way they are managed which you consider will add value to their business and why they are more efficient and effective compared with the existing model.
For solving problems/issues, you also need to consider the resources and performance. For example:
You should carefully read the diagrams and link them to the key issues/problems. Identify and analyse these problems by:
a) Creating an issue register for the process with at least 5 issues/problems.
b) Create a Fishbone diagram to investigate different causes for the process.
c) Go over the identified causes of your fishbone, identify their impact relevance for the process. Highlight/Circle the relevant causes in your As-Is model. (Use diagrams from given file: Diagrams which are used to make issue register, fishbone diagram, heuristics and TO-BE model)
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