Analysis of the Factors which has Impact on the Workplace Managing Communication.
Every organization focuses on establishment of effective communication system in order to ensure knowledge and information are shared by the appropriately to the right people at right time. Various factors are significantly associated with the communication procedure in an organization (Rai and Rai, 2008). It is essential to manage these factors effectively in order to achieve excellence in terms of business communication as well as operations.
Values of a person are associated with the core belief. Values refer to the belief and perception which influences the decision of the person. Again, culture is comprised of certain set values as well as behaviors practices in a specific community, group or society. Hence, culture can be referred to the learnt and shared set of beliefs, values, tradition, behavior, dresses, language, lifestyle and practices for a particular group of people. Culture has extensive influence on the communication style. In the business organizations, sharing of information and communication system, their interpretation is strongly influenced by the cultural background of the workforce (Moll, 2012). Values and culture are considered to be the basis of development of perception, interpretation and decision making. Hence, it can be stated that communication plays a significant role in shaping the communication system (Rai and Rai, 2008).
Language is considered to be an integral aspect of the culture. Language helps in reflecting the culture and vice-versa. The structure and connotation of the words of a language along with the conventional approaches help in influencing the business communication. It is evident that language is an important aspect in the inert cultural communication in work place. Tesco Plc has focused on adoption of anti-discrimination policy. Tesco has diverse workforce and in the communication system of Tesco, language is found to be a major factor. It has been found that the language barrier may have a negative impact on the communication style and hinder the communicator from achievement of communication objective. Additionally, it may lead to the misunderstanding among the individuals within the organization (Moll, 2012). Hence, people must be aware of the cultural background or language of the receiver of the information. Cultural sharing and respecting other culture can help in declining the communication barrier (Schullery, 2013).
Customs is an important part of culture and different gestures, body language and other non-verbal communication may have different implication for different communities. Cross cultural difference may lead to barrier to communication. For example, a gesture of V sign with the aid of two fingers may seem to be offensive to an Irish person while it implies victory sign to a Belgian person (BoveÌe and Thill, 2000).
Technology has significant influence on communication within an organization. Advancement of technology has extensively changed the mode and way of communication. Rapid improvement of communication technology has facilitated globalization and it has both advantages and disadvantages. It is evident that emergence of advanced communication technology has contributed in overcoming the physical barriers of communication (Rai and Rai, 2008). Digitalization has enhanced the pace of transferring message from one place to another with high level of accuracy (Eaton, 2003). In the age of modern technology, various business organizations are focusing in exploring the rest of the world for integrating its business activities outside of the nation. Technology has become indispensable for the management of the organizations for communicating effectively within the workplace. Presently, the successful business firms needs assistance of voice calls, text messages, e-mails, video-conference and other web networking sites in order to communicate with different users of organizational information located in different places. For example, Tesco uses huge range of advanced communication technology in order to enhance the efficiency of communication within the organization. Tesco has implemented electronic data interchange (EDI) system for collaborating between the retailers and supplier. Radio frequency identification (RFID) is used for getting information reading the inventories and improving the security of the retail store.
The major advantages of technology include the following:
It is evident that emergence of new communication technologies have contributed in the quick transmission of messages across the globe. Additionally, it takes only few seconds to get the feedback from the receiver. In Tesco, use of advanced technology has significantly has helped in enhancing the operational efficiency through overriding the physical barrier encountered in case of communication. It ensures prompt transfer of message efficiently to the desired destination (BoveÌe and Thill, 2000).
Use of advanced technology has decreased the cost of efficient communication. The cost - benefit analysis of implementation of advanced technology in Tesco has demonstrated that it has helped in achieving operational efficiency and positively influenced the financial performance of the company (Eaton, 2003).
Technology has helped in attaching additional information such as audio clips, video messages, and PowerPoint presentation. It will be helpful in reinforcing as well as supporting the oral presentation.
Use of technology such as e-mail, text messages etc has helped in reinforcing the written communication and improves the quality of this form of communication (Chelariu and Osmonbekov, 2014).
There is a risk of misusing technology which may lead to creation of communication barrier. It has been found that selection of an unsuitable media will lead to distortion of the core information of the message. Additionally, it has been found that the overuse of e-mail may lead to information overload. Tesco is the largest retail chain of United Kingdom and it has to maintain a multinational network (BoveÌe and Thill, 2000). Hence, the risk of overuse of technology may give rise to information overload followed by misinterpretation of information.
Extensive dependence on technology will enhance the chance of mismanagement. It has been found that the overreliance on technology is associated with unnecessary cost and reduces the effectiveness (Eaton, 2003).
Use of technology in an organization increase risk associated with privacy. Hacking and access to unauthorized information lead to major issues for the organization by enhancing the scope of fraudulent activities (Chelariu and Osmonbekov, 2014).
Policy indicates that the set of rules and principles for guiding the activities of the organization. Policy is considered to be the basic principles on which the company designs in operations and makes decision. Procedure can be referred to the systematic step by step sequence of different actions or course of actions indicating the start as well as end point with a specific order in order to ensure the task is accurately performed (Guffey and Loewy, 2010).
It is evident that the organizational policy and the procedure have significant impact on the management of organizational communication. Tesco is the largest retail chain of United Kingdom. Being a multinational retail chain, Tesco has to maintain broad range of communication network. Tesco has developed communication policy and procedure for ensuring effective communication within the organization. Organizational policy helps in suggesting the communication principle and methods (Hartley and Bruckmann, 2002). It must be noted that the communication policy and procedure changes along with location of the branch. The major success of the communication procedure of Tesco is reliant upon the promotion of employee engagement (Nelson, 2012). In Tesco, a five minute session for face to face communication is held for each employee every week. Thus, the employees can share most relevant and important information related to his role (Our Tesco, 2015). The communication policy of Tesco has focused on enhancing the internal communication and it is producing as well as circulating a monthly publishing to all the employees in Tesco. The operational activities of Tesco are significantly influenced by the communication process and it is found that the company has achieved operational excellence through establishment of two way effective communication systems.
BoveÌe, C. and Thill, J. (2000). Business communication today. Upper Saddle River, N.J.: Prentice Hall.
Chelariu, C. and Osmonbekov, T. (2014). Communication technology in international business-to-business relationships. Jnl of Bus & Indus Marketing, 29(1), pp.24-33.
Eaton, A. (2003). Technology-supported Pedagogy in Business, Technical, and Professional Communication. Business Communication Quarterly, 66(3), pp.113-117.
Guffey, M. and Loewy, D. (2010). Essentials of business communication. Mason, OH: South-Western/Cengage Learning.
Hartley, P. and Bruckmann, C. (2002). Business communication. London: Routledge.
Moll, M. (2012). The quintessence of intercultural business communication. Berlin: Springer.
Nelson, J. (2012). Employee engagement at Tesco: optimising two-way communication - Personnel Today. [online] Personnel Today. Available at.
Our Tesco, (2015). How We Communicate Together - Our Tesco. [online] Available at:
Rai, U. and Rai, S. (2008). Business communication. Mumbai [India]: Himalaya Pub. House.
Schullery, N. (2013). Workplace Engagement and Generational Differences in Values. Business Communication Quarterly, 76(2), pp.252-265.
MyAssignmenthelp.com is one of the noted service providers that deliver essay help. We provide tailored essay assistance to make sure that student gets online essay help exactly in the way they want it to be written. We at MyAssigemnthelp.com have built teams of consultants, who readily attend every query related to help me writing my essay. We provide essay writing help in forms of tips and steps in order o assist students with tough essay assignments.
1. How do these items act as barriers to intercultural communication? Answer: The communication barriers Linguistic, Cultural and Emotional act as barriers for Intercultural Communication as the properties that defines these three gets changed or act differently when the culture of the speaker or listener is different. His occur when a person comes in contact with another who has completely different culture. When two people from different...Read More
A just and fair decision always reflects an objective process, however, not all decisions are fair and just because they have influences and impacts that is actually either conformity or deviance from what majority wants. There are decisions that are pertaining to an individual and his own space only while there are some decisions that require social acceptance and for those decisions there is a perceived pressure to have conformity with the op...Read More
Question - Write a case study on Digital Forensic methodology? Contents Executive Summary. Introduction. Global Finance Background and Concern. Digital Forensic Methodology. Scope of the Case. Digital Forensic Methodology Approach. Investigation Process. PHASE 1 - COLLECTING THE RESOURCES. &n...Read More
Table of Contents Introduction Week 3: Critical Thinking Week 5: SWOT analysis of presentation skills Week 7: Reflective Writing Week 11: Personal Ethical Framework Week 12: Successful Completion Conclusion Reference list Introduction The concept and idea applied to the information and communication technology and the modern media culture are effectively examined between sound relationships of young people and ICT. It is not...Read More
Question-Write A report based on role of information technology of financial corporate sector company Aldermore bank? Executive summary The report is about role of information technology on services of the small financial corporate sector company ALDERMORE bank. There is a detailed discussion on the impact of the information technology on the financial services of the ALDERMORE bank. The report is stated in relevance to the role...Read More
Just share Requriment and get customize Solution.
Our writers make sure that all orders are submitted, prior to the deadline.
Using reliable plagiarism detection software, Turnitin.com.We only provide customized 100 percent original papers.
Feel free to contact our assignment writing services any time via phone, email or live chat.
Our writers can provide you professional writing assistance on any subject at any level.
Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.
Complete guid on proofreading and editing.
Get all your documents checked for plagiarism or duplicacy with us.
Get different kinds of essays typed in minutes with clicks.
Calculate your semester grades and cumulative GPa with our GPA Calculator.
Balance any chemical equation in minutes just by entering the formula.
Calculate the number of words and number of pages of all your academic documents.
Our Mission Client Satisfaction
This was my 1st time using this site. I must say they exceeded all of my expectations!! Great customer service & stellar work!! Thank you for helping me out of a bind!!
I am not happy with this assignment. I asked change colored numbers on the assignment. I received the assignment with number on the cover page. I haven't any corrections as I requested. Last time I was happy as I got the true answered and reply to my queries but with this assignment I am truly disappointed
you people are dumbasses. When you guys have to get money you people call 1000 times and when you deliver wrong paper then I asked you to call and then I got in response call back service is not available. I asked for two different papers instead I got same papers just copy pasted. Even though I told million of times that make sure two different p...
Thank you for your efforts and all work have been done. Appreciate the efforts from the team support who were helpful