Describe about the Managing People and Team for Targets of Organization.
Case one: performance management in an organization
The role of the human resource manager is to motivate the employees to achieve the goals and targets of the organization. This can be achieved through performance management. Performance management is the management of employees or the organization. It is the process where the manager and the employee work together to plan, monitor and formulate strategies to keep a track on the achievement of employee and their contribution o the organizations goals and achievement. Managing the performance of the organization and employees is the responsibility of the human resource department in an organization (Armstrong and Taylor 2014). Performance management is not just management of the work annually but keeping a track on a regular basis. It not just includes managing and evaluating the performance of the organization but regular assessment of the wok, keeping a track on the employees, evaluating their contribution towards organization, setting objectives, and providing on gong training and development to its employees so that they can work together to achieve the goals and objectives of the organization (Bratton and Gold 2012).
Performance management is not just from the perspective of achieving organizations success but it is also management of employees and helping them achieve their career goals. It is the duty of the human resource department to constantly get a feedback from the employees so that they can know whether the employees are satisfied in achieving their career goals. Performance management plays a great role in motivating employees (Breaugh 2014). A motivated employees is likely to work hard and help in achievement of goals and objectives of the organization. Hence, it is very essential to keep the employees motivated.
Performance management can be used as a tool to motivate employees, as it is a process of recognizing the hard work of employees, reviewing and rewarding them according to their capabilities. Hence, in order to motivate employees it is recommendable to the Board of MiningCo Company to follow following key points for managing the performance of both the organization and employees.
Setting up the criteria: the first and the foremost step for managing performance are setting up the criteria. It is essential for the executives in an organization to set up criteria upon which the judgment will be based. It is also essential to set up a predetermined requirement according to which the employees will perform. Determining the criteria and requirement will help the employees get an idea as to what exactly they are required to perform. If any employee performs better than the set target, should be recognized and awarded. It is also essential for the supervisors to set up a plan as on which grounds will the employees will be judged (De Waal 2013).
Reward and recognition: the next step of using performance management as a tool to motivate employees is to recognize the efforts of the employees and rewarding tem accordingly. It is the duty of the Human resource manager to analyze the performance of each employee and categorize him or her according to the set criteria. Then the managers should choose the employees based upon the performance of employees. If an employee is working hard and his or her contribution to the organization is helping in achieving strategic goals and objectives then the employee should be awarded (Nelson 2016). The award can be in form of compensation, benefits, and increase in income, change in the position, appraisal, promotion or monetary benefits such as gift or something else. This acts as motivator as it motivates the employee to work more hard. It also motivates the other workers to work hard so that even they are recognized next time for the reward (DeNisi and Smith 2014).
Conventional approach: it is essential for the managers to be fair in its decision so that it does not demotivate employees. Hence, adopting conventional approach is viable in order to ensure that reward and appraisal have a positive impact on the employees. Ensuring fair decision is necessary in order to get a positive result (Oke 2016).
Feedback form: it is not only essential to measure the performance of organization but is also essential to measure the performance of employees. Getting constant feedback from the employees is essential in order to manage the work. This also helps the manager in knowing the performance of employees. Getting feedback from the employees will help them stay motivated. They feel that they are an important part of the organization and decision making process. Feedback helps in developing a sense of belonging for employees and hence it acts as a motivator (Purce 2014).
Proper and effective communication: it is necessary for the organization to communicate goals and objectives of the organization with the employees. The employees should know their targets, goals and functions. This will help them know their exact role, increase confidence, motivate them and improve their performance. It is recommendable for MiningCo to improve its communication process by creating a mail chain by including its employees where important goals and functions can be communicated through email. It is necessary to incorporate open communication between employee and managers where the employees are given freedom to suggest new ideas and grievances to the employees. Since MiningCo Company operates in an isolated place, where the employees are rotated on a weekly basis communication plays an essential role. Each range of the company should be able to effectively communicate so that they are able to manage the performance of employees and organization optimally (Rolstadas 2012).
Case two: Recommendations to curb hysteria
MiningCo Company faces a problem as each site operates in an isolated place as a single entity. The rotation of the staff between the sites is difficult to maintain. Many of the senior executives of the organization is planning to leave the organization because of the rise in problems of the organization. The economic crisis in Greece and rise of terrorism due to rise in ISIS is urging the trained and experienced to leave the job that is increasing the problem for the organization. Hence, one of the major responsibilities of the managers and human resource department in an organization is to curb the hysteria that is rising in the nation so that they are able to retain the employees that are experienced and senior to the organization.
The economic crisis in Greece is raising problems for the employees as it is becoming for them to maintain the standard of living that they expect. Hence, it is recommended for the organization to fulfill the needs of employees in order to retain them in the organization. The economic crisis pursuing in Greece should not affect the senior executives in an organization. Hence, the seniors can be retained by increasing their salary and income so that they have an enthusiasm to stay and work. If necessary, the organization can take out the temporary employees or the employees that are being able to meet the organizations expectation. However, it is essential to retain the senior executives in an organization (Seuring and Gold 2013).
Getting constant feedback from the employees is necessary in order to know the problems that the employees face in order to retain them. Proper communication between the sites and the employees is necessary for proper work management. The organization can also provide security to the employees so that they do not think of leaving the job. It is very essential to communicate the objectives and strategies between the sites so that the work is not hampered. The organization should have a backup plan in case any employee leaves the office. This is essential so that the resignation of employee does not hamper the productivity of the organization. It is recommendable that the organization makes a rule so that the organization does not have to face any problem. The employees should be informed that they communicate the plan of leaving the job before so that the organization can fill the vacant position in short period of notice (Spaniol, Schain and Bowen 2013). Employee end checklist should be formulated in order to know the problems that exist in an organization so that it can be improved. Retention of employees is necessary in order to save cost because hiring new employees and providing them training increases the cost for the organization. The employees can be retained by following the steps:
Communicate: communication is important moreover for the organization that operates in isolated sites at different locations (Chaudhary and Khan 2013).
Rather than managing, it is essential to provide coaching and development. The Greece crisis can be improved by helping the employees maintain standard of living by getting proper pay from the organization (Spence 2016).
Case three: crisis management and human resource management
One of the roles of Human resource manager is to manage the talent gap in organization. It is essential for the manager to ensure that they are able to elect the right employees for the right job. This is essential from both the organization’s perspective and employee perspective. The employees should get a career as per their aspirations, goals and ambition. Talent management is hiring new and creative employees that are suitable for the job and are highly skilled professionally, and retaining the productive and hardworking employees to meet the future requirements and goals. Talent management is the responsibility of not only human resource department but also the supervisors and managers (Al Ariss, Cascio and Paauwe 2014). Talent management is the management of talents of people by coordinating their talents so that it can be best utilized within an organization. It is essential for the crisis management team to manage the event by managing the talents so that no talent gap arises in the organization. To manage the talents it is essential to decide on the selection criteria, format and structure, function of the team and rewarding them.
Selection criteria: For managing the talent, it is essential to select the right employees for the job so that the organization is able to recognize their talent and the employees are able to reach their goals. After formulating the recruitment plan, it is essential to form a selection criteria and process. Selection process is the step that involves selecting right qualification that could fill the vacant position in an organization. However, the employees are chosen and selected by the supervisors and managers the initial selection is done by the human resource department. Their role in selection of right employees is to guide the supervisors for hiring individuals with right talents. The first step in selecting employees is to formulate criteria for the development of talents and skills. It is essential for the criteria to relate to job analysis and job specification (Fisher 2015). The criteria for selection are based on skills, abilities and personal characteristics. The selection process includes preliminary interview where the main purpose is to eliminate unqualified persons that do not fit the job criteria. Hence, it is essential to set the selection criteria according to the demand, goals and objectives of the organization. Since the Job at MiningCo requires employees to be flexible at work due to rotational shift. It is essential for the managers to prioritize the criteria (Stahl et al. 2012). The employees should be flexible at job in order to satisfy the job criteria and goals (Melanthiou, Pavlou and Constantinou 2015).
The format: setting a proper format at the organization is essential to manage the talent so that no talent gap arises in the organization. It is not just essential to select the right employees with right qualification but it is also essential for providing training and development to enhance the talents that the employees posses. Providing training and development will help the employees know their potential that can be used in organization to fulfill its strategic goals and objectives. Aligning talents manage strategy with business strategy is essential (Hendry 2012). The Human resource department should know the exact business goals and strategies in order to effectively manage the talent. Talents management is putting the right people at right place at right time. Providing proper training will directly influence employees by increasing their confidence and developing talent.
Structure and function of team: in order to fill the talent gap in an organization it is essential to formulate a proper structure to efficiently manage the team. The structure for selection of employees is by inviting applications, receiving applications, analyzing the application and resume of employees, taking interview, conducting selection test and finally selecting the employees. The function of the team members is to motivate the employees to properly utilizing their talents. It is the duty of the leaders and team members to analyze the skills of the individuals is that it can be properly utilized in organization (Manzoor 2012). Building the talent of the people is the responsibility of the team leader. It is also essential for the human resource department to retain the employees that have high skills and talents so that it can be used for the benefit of the organization. This is done by studying and evaluating the skills, talents and personality character of the employees in order to know whom to retain. Finding new employee with the same talent is difficult and hence it is essential to retain the employees. Highly skilled employees can be retained by analyzing their query and trying to fulfill their needs (Hussai and Rehman 2013). The employees should be provided with good working facility so that they retain the employees with the best talent. Everyone in the organization has different skills in the organization. Recognizing the skill and retaining them in the organization is essential to fill the talent gap in the organization (Townley 2014).
Function of reward system: talent gap can also be filled with rewarding the employees based on their performance. Rewards can be in form of benefits, compensation, appraisal, awards and promotion. If the talent in an organization is recognized then they will have an enthusiasm to work hard. Talents can be in form of skills and hard work. Rewards and recognition can also help in retaining employees in an organization. Reward and recognition helps employees use the hidden talent well in an organization (Vaiman, Scullion and Collings 2012). Reward and recognition helps in creating a better impression of the organization outside in the market. Reward and recognition also helps in recruiting employees with high talents and skills. This will help the organization manage talent gap in the organization. Employees with good skills will join the organization as they are ensured that their talent will be recognized in the organization (Dries 2013). Hence, it is essential to recognize the talents of employees and reward them in order to fill the talent gap in the organization. Reward also helps in encouraging extra effort among the employees, as they are motivated to work hard in the organization. This will help in overall improvement of the business by achieving their objectives and goals (Van Dooren, Bouckaert and Halligan 2015).
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