As a IHRM Consultant, you have been asked to critically evaluate what cultural and HRM issues UK companies need to take into consideration when locating a call centre operation in Philippines. In answering this question you need to show an awareness of both the advantages and any potential issues that could be encountered.
Learning Outcomes Assessed:
1: Critically appraise the impact of culture on managerial decision making in relation to international human resource management.
2: Evaluate the management of people as a business resource integral to international organisational strategies.