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MBA7061 Operations Management

tag 0 Download 28 Pages / 6,751 Words tag 20-07-2021


By the end of this module students should be able to:

  • Create, analyze and critically evaluate new business models and improvement plans
  • Develop case study analysis skills (specifically, identifying critical issues in case studies and applying course material to case studies
  • Demonstrate an understanding of the nature of operations management in a variety of contexts
  • Understand quality management tools and techniques and their application in a variety of  operational contexts
  • Appraise the application of theoretical approaches, tools, techniques and practices of operations management in the service and manufacturing environment.
  • Evaluate and select the appropriate tools and techniques for diagnosing operational problems and for improving business processes
  • Assess the business in terms of its value chain and the associated tools, techniques and practices for managing and improving it.

The course structure will support students to gain the knowledge and skills they need for contemporary business operations management. Within this context, each module includes a case study suitable for class discussion. The cases are short enough to serve as illustrations, but have sufficient content to serve as the basis of the module

  • Introduction to Operations management
  • Manufacturing operations and systems of production
  • Service operations
  • Operations management tools and techniques
  • Quality management, tools and techniques
  • Project Management
  • The value chain model and analysis
  • Supply chain development
  • Problem solving
  • Business operations improvement
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Total 28 pages

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