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MG4101 Operations Strategy

tag 0 Download 10 Pages / 2,291 Words tag 17-06-2021


To give an overview of the nature of Operations Management and Strategy including the strategic decision making process and an insight into how they deal with the challenges that they encounter.

To enable students to apply various theoretical approaches to practical examples and to critically discuss current issues within the subject.

On successful completion of this module a student will be able to:

1.demonstrate a critical understanding of operations management and strategy from both a theoretical and practical perspective

2.apply relevant tools and techniques in developing a critical analysis of Operations Strategy problems

The module will provide an introduction to operations management strategy formulation, implementation, monitoring and control, including the following areas:

1.The nature of operations management and strategy and strategy formulation;

2.Strategy implementation Capacity and process technology;

3.Procurement and supply chain;

4.Strategic tools for effective and efficient operations including TQM, Lean, Six Sigma and Business Process Re-engineering;

5.Operations strategy monitoring, risk management and performance metrics;

6.Operations strategy control and improvement, developing the product-service mix and project management.

Teaching and Learning Strategy

The module will utilise a mixture of lectures, small group discussions, and case studies.  Business models will be used to introduce theoretical concepts and good practice and practical examples of the application of theory, tools and techniques.

It provides this Module Information Pack and the assessments.

The module is delivered based on case studies and a wider range of case studies across business sectors is now being used in class discussion.

Identify key candidate order winners and qualifiers for an organisation of your choice and examine how that organisation might deliver and improve on the order winners/qualifiers.  Discuss the potential implications of delivering improved level of the order winners/qualifiers (or lack of improvement) on the organisations’ supply chains.  Support your discussion with relevant literature

Choose an organisation of your choice and describe the business activities, analyse the service delivery process or the manufacturing process, identify what should be done to improve the processes and discuss why the organisation is successful (or not successful).   Support your discussion with relevant literature

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Total 10 pages

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