Satisfactions among the employees are highlighted in their performance that eventually helps in improving the performance of the business organizations. As commented by Faragher, Cass and Cooper (2013), employees are the backbone of the business organizations thereby, determining the success of the organizations. Satisfied employees help in achieving organizational goals and objectives, as they show higher dedication and engagement towards their job roles and responsibilities thereby, improving organizational performance.
Issues in terms of job satisfaction have been encountered among the employees of Coles that has affected the organizational performance. Lack of job satisfaction has resulted in casualness among the employees towards their job roles and responsibilities (Roy 2017). Thus, poor organizational performance is threatening the position of Coles in the market, as the unsatisfied employees are failing to serve the customers and gain profit for the company. Lack of job satisfaction in Coles has given rise to higher rate of employee turnover due to which Coles is losing its qualified and experienced employees whose skills can be used for improving the performance of the organization (Hulsheger et al., 2013).
The research aim is to analyze the effect of job satisfaction on organizational performance for Coles.
The research objectives are:
- To understand the concept of employee job satisfaction and the performance of the organization
- To addressthe factors of employee job satisfaction and organizational performance for Coles
- To access the association between employee job satisfaction and performance of the organizationfor Coles
- To provide suitable recommendations for improving job satisfaction in Coles
The questions for the research are:
- What do you understandby job satisfaction and organizational performance?
- What are the elementsthat have an impact on organizational performance andjob satisfaction of the employees for Coles?
- What is the association between job satisfaction and organizational performance for Coles?
- What are the suitable recommendations for improving job satisfaction for Coles?
The research hypothesis is:
H0: Job satisfaction of the employees does not affect the performance of the organization
H1: Job satisfaction of the employees affects the performance of the organization
Investigating the impact of job satisfaction on organizational performance in Coles is essential, as this will help in addressing the existing gap between job satisfaction of the employees and performance of the business organizations. As a result, this research will help in finding the potential reasons for lack of employee job satisfaction and find ways to mitigate them thereby, improving organizational performance (Fu & Deshpande 2014).
Structure of the dissertation
The overall layout of this dissertation will be divided into five chapters namely introduction, literature review, research methodology, data analysis, conclusion and recommendation comprises of the entire dissertation structure.
For this research work, the researcher will be using positivism philosophy, deductive approach, and descriptive research design and survey research strategy. The researcher will be using random probability sampling technique for selecting 100 employees of Coles for gathering primary data for analyzing the impact of job satisfaction of the employees on organizational performance. Keeping in mind the aforementioned research tools, the researcher will be using quantitative data analysis technique by using SPSS and the data will be analyzed using regression and correlation technique.
Faragher, E. B., Cass, M., & Cooper, C. L. (2013). The relationship between job satisfaction and health: a meta-analysis. In From Stress to Wellbeing Volume 1 (pp. 254-271). Palgrave Macmillan, London.
Fu, W., & Deshpande, S. P. (2014). The impact of caring climate, job satisfaction, and organizational commitment on job performance of employees in a China’s insurance company. Journal of Business Ethics, 124(2), 339-349.
Hülsheger, U. R., Alberts, H. J., Feinholdt, A., & Lang, J. W. (2013). Benefits of mindfulness at work: the role of mindfulness in emotion regulation, emotional exhaustion, and job satisfaction. Journal of Applied Psychology, 98(2), 310.
Roy, D. F. (2017). “Banana time” job satisfaction and informal interaction. In The Anthropology of Organisations(pp. 31-41). Routledge.