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MGT10001 Introduction To Management

tag 0 Download 12 Pages / 2,884 Words tag 13-07-2021


Management is all about working with others. Consequently group work is important for understanding management. There are two parts to group work; the process of working groups as well as an end product developed by the group.

In workplaces groups work on a range of outcomes, such as the collective development of a product, the provision of a service or event, or a research report. The judgement or assessment of these outcomes is made of the outcome as a whole without consideration of individual contributions. In effect everyone receives the same mark or grade for the outcome generated by the group. However, this can create problems with social loafing where individuals do not contribute to the group outcome.

Group processes

However, managing is not just about the collectively developed end product but how the group works together to produce that outcome. This is difficult to assess because those making the assessment or judgement about that outcome often do not see how the group works together. Workplaces often use meetings as a formal process for individuals to work together as a group. Individuals in meetings have roles and responsibilities for how they behave in the meeting. A chair helps plan the agenda for the meeting, leads the meeting, ensuring that the resource of time is used wisely, that everyone at the meeting contributes, and that tasks are allocated to and completed by different team members (as well as contributing to discussions). A secretary works with the chair to develop the agenda and records the minutes (and contributes to discussions). A group members contribute to discussion and provide input on tasks they have been allocated

In the learning material for each module there is a group activity provided for students to work together to produce material that will be compiled into a management training manual. Over the different modules students will be presented with a management problem in the area being studied in that module. The group needs to develop a 1/2 to 1 page response that would provide managers with a guide to how that problem could be resolved based on the material studied in that week.

At the end of week 13, students will submit a management training manual consisting of 5 responses to the group activities, a group assignment cover sheet and an appendix that contains the minutes of all the group meetings. All group members will receive the same mark for the training manual.

The group will need to decide together which other 3 group activity responses they wish to include. It might be helpful to look at the assessment marking rubric (guide) to determine which responses best showcase the group's work.

Please note that tasks have been deliberately designed to be ambiguous. This is to improve the authenticity of tasks and reflect the ambiguity often found in the workplaces. It is also based on recommendations about designing groupwork that advise creating more ambiguous tasks so that group members have to work together to complete the task. If tasks were designed in a way that could be easily divided students would be able to complete the work without communicating with each other - this defeats the purpose of working in a group. Some students will find this ambiguity quite difficult, particularly when beginning to work with others. This is a normal process of working with others. Please be reassured that there are many different and perfectly valid responses to the tasks. We are looking for the reasoning and justification for the responses made.

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