MGT4028 Ethics And Business

Who are you and where are you going in your career and life?

Answer:

Career objective

My personal insights

How my strengths and weaknesses will affect my career

Strengths

• Deliver satisfactory productivity to the organization I will be working in

• My approachable nature will help me to satisfy the consumers

• I will be able to gain trust of my supervisors as well as my peers

Weaknesses

• Entertaining unethical demands of consumers

• Difficulty in handling consumer related data

• Difficulty in understanding the psychology of the consumers

Habits to become an ideal consumer service manager

3. Delivery matrices

• Regular monitoring the help desk matrices 4. Consumer Advocacy

• Analysis of complex issue from the perspective of the consumers

• Immediate response to emails and calls of the consumers

Habits to become an ideal consumer service manager

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