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MGT540 Change Management Process

tag 0 Download 7 Pages / 1,548 Words tag 20-03-2021
  • Course Code: MGT540
  • University: Charles Sturt University
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  • Country: Australia


Develop two principles of ethical change management that should be applied to the management of change.

The principles should be applicable to most change situations that a manager may face, and they should be grounded in the change management literature. At least four references must be used in completing this task.’

A principle is something that guides action. It may be a value. For example, do no harm; people before profit; profit before people.

A change management example is: no one will be forced out of work. Or, any proposal must have a demonstrable benefit to the long-term viability of the organisation.

The two principles must have an ethical quality and they must have wide applicability.

Identify whether the manager is resisting the change that Cheryl Hailstrom is seeking to make. Your choices must be justified, with reference to relevant change management studies.

How do I decide if a piece of behaviour is resistance to change?

Look at the topic on resistance in the Study guide, identify resistive behaviours and appropriate management responses.

Read studies on resistance to organisational change that discuss the nature of resistance.

Then, make an informed judgment for the manager/s your studying in the case.

Critique the response/s of Cheryl Hailstrom towards the manager, using relevant change literature and the principles identified by the group.

How do I critique Cheryl’s responses to the manager?

Consider the appropriate management responses that have been suggested or recommended for addressing resistance. See the Study guide and other readings.

To what extent do these responses align with the two principles that you have determined?

What are the strengths and limitations in Cheryl’s response/s? The important ones.

How do I determine the three measures to put to Cheryl?

Compare (a) what the literature says about how to address resistance with (b) the behaviour/s demonstrated and (c) your two principles. Then, formulate no more than three best recommendations to put to Cheryl. Reference these.

This takes judgment and weighing up the nature of the behaviour.

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