1.When an employee is not working fast enough, the supervisor should immediately assist him/her as a slow employee can jeopardize the harmony of the entire team. However, the supervisor should not assist the employee directly, as it might kill their morale, rather the supervisor can break the longer tasks into smaller ones and give deadlines for each one. In this way employees can feel the urgency of delivering the job. According to Kis (2016) the supervisor should also talk to the employee and team up with him/her, rather than haranguing him/her so that the reasons for sluggishness can be identified and the hindrances can be eliminated. Criticizing with the latest data of their performances can kill their motivation. As stated by Caesens, Stinglhamber and Luypaert (2014) the supervisor can also try to offer them the projects of their interest and at the same time specific expectations and goals should be conveyed.
2.No, the grievance procedure does not replace the authority of supervisors. However, the employees can report their complaints about their supervisors if their interests are not served mutually. This procedure also gives the management adequate opportunities to deal with their issues before it turns into litigations. However the employees prefer arbitration process as it gives them the right to file appropriate actions against their supervisors if there is any disagreement (Singer, 2018). Also, it is a cheaper and faster process to solve the legal disputes with great confidentiality. Unlike the court trials, arbitration process is flexible to schedule and both the employer and employee can work together to serve their mutual interest through this process.
Caesens, G., Stinglhamber, F., & Luypaert, G. (2014). The impact of work engagement and workaholism on well-being: The role of work-related social support. Career Development International, 19(7), 813-835.
Kis, V. (2016). Work, train, win: work-based learning design and management for productivity. OECD Education Working Papers, (135), 0_1.
Singer, L. (2018). Settling disputes: Conflict resolution in business, families, and the legal system. Routledge.