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MMS714 Management

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Students will be asked to read a case study (access to which students can get through the Assignment Resources via CloudDeakin) and assume the role of Director of Ticketing Operations, taking on the  responsibilities that this role entails. Students will have to complete the following listed below.
1. Provide a detailed summary of the core challenges/issues that Derrick is facing in implementing self-managed teams at Western Field University. Try to present this information in a clear, concise manner (consider also using a table or diagram). Be sure to discuss and support your assessment in the context of relevant management and sport management theory. Do not just list the issues!

2. Once  all  issues  have  been  identified,  select  the  top  three  priorities you  believe  need  to  be  addressed by Derrick in order for organizational performance to be improved. After you have chosen  these priorities and justified why they are the chosen issues, address the following points:
Establish objectives/goals(short, medium, and long term) to overcome the issues.
Devise a series of basic, logical plans to be implemented in an effort to achieve the objectives devised.
Outline the resources(e.g., human, financial, information or technology)required to implement these plans and achieve the objectives.

3. Reflecting on what you learned in assessment one with  respect  to your personality and power style, consider the following:
• How would your style impact on managing self-managed teams in the organization
• What managerial actions would arise to ensure the desired goals are achieved
• Given  your  personality  attributes,  what  motivation  strategies  would  be most valuable to ensure goals are achieved and a self-managed team is effective
• Outline  relevant  control measures  you will put  in  place  to ensure  that  the objectives are achieved. 
• Explain what would  be  the greatest  people management  challenges  in  the  future for  the Ticketing Department at Western Field University.
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