The effective communication is essential in an organization because it helps to perform the basic functions of management starting with planning, organizing, controlling and leading. The managers of the organization be facilitated to accomplish the organizational goals and manage the workforce. There are many skills that are used to communicate well in the organization. The personal and interpersonal skills are important for communication. These skills are the ability to perform in a given amount of energy and time. The usage of communication tools, learning, communicating, analyzing and synthesizing are called the personal skills. The ability to communicate and interact with other people are called the interpersonal skills. Hence, the interpersonal skill is a part of personal skills which is extremely vital in order to carry out business operations and employment. The grapevine communication is a type of inform communication used in business organization. It has been observed that this kind of communication is used in the lower levels of an organization.
Therefore, it can be concluded that the interpersonal skills are considered to be the highly essential to survive in the society and on the other hand the personal skills to develop the self. It is also true that there are other abilities too which must be focused in order to make a person a complete whole. Some examples of interpersonal skills are persuasion, leadership, positive attitude, social awareness and others. In the business organization employees must have the basic interpersonal skills otherwise they will not be able to complete any task collaboratively. Interpersonal communication skills are required to be developed by the managers of the organization.
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