$20 Bonus + 25% OFF
Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!

MPE781 Journal Of Quality And Service Sciences

tag 0 Download12 Pages / 2,866 Words tag Add in library Click this icon and make it bookmark in your library to refer it later. GOT IT


Discuss About The International Journal of Quality and Service Sciences.




Market in economics describes a transaction relation between buyers and sellers of a particular good or service. In an unregulated market, the independent decision of buyer and seller lead to an efficient market outcome. Government intervention in market interrupts efficient functioning of market. Imposition of tax is one form of intervention that distorts market outcome resulting in an inefficiency in resource allocation (Hill and Schiller 2015).

This section provides a summary of a recently published article discussing the consequences of a tax on online shopping in Australia. The article titled “Turnbull online shopping tax punishes Aussie consumers: How to avoid the Amazon rip off” has highlighted the step taken by online retailer in retaliation to proposed tax. The recent changes of GST laws which states the overseas seller to collect a tax for all the products sold under $1000 is responsible for the increase in tax burden (Frank 2018). In an attempt to escape from the proposed tax, the online retailer will take an attempt to shift its Australian clients to its local website instead of using the international one. The local website of Amazon featured with a smaller and an expensive items compared to is global site.


The step taken by Amazon however is contested by people belonging to different sector. Scott Morrison, the Treasures of Australia criticized this step of the company by stating that Australians will not be much affected from this step as they have other available alternative choices. The proposed tax is expected to generate a revenue of $300 million. The raised fund can be used to finance development activities such and health and education spending. Amazon faces a different structure of VAT in different nations. Therefore, redirecting customers to the local website is a commercial decision of the company. Customer of Amazon at the launching of website opined at products are already charged a higher price in the local website ( 2018). It is better for them to order the same item from US website and get the product with paying the shipping fees. After tax, the situation will turn harder as products will be more expensive after taxation.

The other online stores like Nordstrom, ASOS or Macy may follow the path of Amazon of blocking Australian customers from their global website. This is an obvious consequence of the proposed online sopping tax. With more and more online seller join Amazon it would become more difficult for Australian to have access to wide variety of products. This would create a pressure on local retailers to meet the demand of local people. Instead of raising efficiency as that was expected before implementing the tax, the tax in turn resulted in intense lobbying of large retailers.

The figure below shows effect of a tax in market using a framework of demand and supply.

Figure 1: Market equilibrium and effect of tax


Impact of tax on Australian customers 

Imposition of tax in a market economy affects behavior of buyers and sellers. The online tax though is imposed on online sellers but it affects the Australian buyers as well.  The article claims that the imposed online tax actually punishes Australian buyers. This claim is true. The imposition of tax punishes Australian buyers in two ways. Firstly, the higher price after tax imposition reduces affordability of buyers and restrict buyers. Secondly, blocking of Australian customers by Amazon and other online retailers to the global online platform restrict their access to a larger variety of products (Stoneman, Bartoloni and Baussola 2018). The claim can be justified with application of relevant economic theories. The figure below shows the impact of a sales tax on market outcome.

Figure 2: Impact of online shopping tax

(Source: as created by Author)

Impact of an indirect tax can be evaluated taking assistance of the above figure. The effect of tax on buyers and sellers of online market is explained in terms of relevant demand and supply. In figure 2, the demand curve in the online shopping market is explained as D1D1. The relevant supply curve is S1S1. Given the market demand and market supply curve equilibrium is attained corresponding to the point E1. Now, consider effect off government intervention in the form of an online tax (Cowen and Tabarrok 2015). Previously taxes were charged on goods prices over $1000. However, amendments are made in the GST laws which now require tax payment below $1000. The obligation of tax directly affects the suppliers ( 2018). As suppliers now need to pay a significant portion for tax payment, their profitability reduces. This leads to a contraction of supply specified by the leftward shift of the supply curve. The new supply curve is given as S2S2. With tax, market equilibrium occurs at E2. The equilibrium price now increases to P11, this is the price that buyers pay. This price however is not received by sellers. Price received by the seller is given as P12. The difference in the price is the tax paid to the government (Sawyer 2018). At the acquired equilibrium position, equilibrium quantity in the market falls to Q2. The decline in equilibrium quantity shows how taxes reduce equilibrium quantity in the market and hence, punishes customers from a lower available choice.

In context of shopping tax in Australia, the new tax structure adversely affects buyers of Australia. The attempt of Amazon to block Australian customers restricts access to customers to the wide international market. Not only Amazon but also other online retailers might also follow the same strategy. The reduced access to international market reduces available choice to Australian buyers. The restricted competition from the international market puts domestic retailers at an advantageous position. They can now charge a higher price to the Australian buyers. Buyers in Australia are thus at a disadvantageous position in relation to buyers worldwide and have limited choice available at a higher price.


Online shopping platform 

The virtual medium of shopping has changed the way of shopping or sell products bringing several advantages for both buyers and sellers. Following the primary benefits of transacting products online.


The online platform increases the flexibility to shop. Buyers can shop anytime from anywhere. They do not need to wait for the shops to open. They can easily shop avoiding the crowd and without any time restriction. It allows customers to optimize their time for shopping with the reward of no pollution.

Better prices

The biggest advantage of online shopping is products are offered at the best prices. As products are delivered directly to end users without intervention of middle man, sellers are able to offer good at a relatively cheaper price (Zheng, Lee and Cheung 2017). Buyers are also in a position to compare price and other feature of similar products among the available alternatives and choose the best deal for them.

Wide market for products and services

The internet and online shopping market has brought a long standing change in businesses. Such changes result in a greater competitive advantage especially for small and medium sized enterprises. One obvious benefit is the opening up of new online markets that are easily accessible and connected through internet (Wu et al. 2014).

Greater variety

In different e-commerce sites, buyers are able to get variety of products belong to different brands in one place. There are far greater variety of goods available at local stores.

Efficiency of online shopping market

Efficiency in resource allocation in the market economy is defined in terms of productive and allocative efficiency. Productive efficiency is attained when firms produce output corresponds to the minimum point of average total cost. Market achieves allocative efficiency of marginal benefit associated with a particular good or service is equivalent to the marginal cost of producing the goods (Mahnke, Benlian and Hess 2015). As the marginal benefit is reflected from willingness to pay for the good or price. The allocative efficiency thus requires price to be equal to the marginal cost of production.

There are different channels through which ecommerce market leads to a more efficient allocation of resources. Firstly, introduction of online platform of shopping increase competition by allowing international national to compete with domestic retailers. The increased competition prevents sellers to charge price above the marginal cost (Li, Wen and Sun 2018). If one seller increases prices, then buyers can shift their demand to other available substitutes. Increase in competition thus ensures that buyers are served with best possible price resulting in allocative efficiency.

Figure 3: Economic efficiency from increased competition

(Cowen and Tabarrok 2015)

Opening up of online shopping market helps to increase customer base of the producers. This benefits the buyers and sellers group. The sellers do not face the problem of excess supply because of a broader client base. Buyers on the other hand never face the problem of supply shortage as supply comes from numerous sellers all around the world (Bilgihan, Kandampully and Zhang 2016). The market thus always remains at equilibrium position.

The lesser number of middle man on the online shopping platform ensures efficient distribution of goods and services. The greater transparency in exchange and lesser intervention reduces the possibility of dead-weight loss or efficiency loss.


Online shopping tax and impact on efficiency 

The discussion in the previous sections clearly indicates that imposition tax on online shopping platform induces online retailers like Amazon to shift their focus from Australian market. Their purpose is to avoid taxation. As Australian customers gets blocked from international websites and redirects to local websites they are stuck in a situation of higher price and limited choice. This tends to increase the demand from domestic retailers. It was expected that the imposed tax by restricting international competition will benefit the domestic retailers and increase their competitive efficiency (Badhe and Bambawale 2017). High demand tends to increase price which in turn increases profitability. Being lured by the higher profitability Australian retailers were expected to focus on improving their efficiency. The reality however is different from that actually expected. Instead of improving efficiency, it was observed that a large share of market dominated by big retailers tend to capitulate the market. The major retailers in Australian involve in intense lobbying to keep price of their product to a significantly a higher level. Their products are available in the overseas market with a high price tag. One factor explaining the charged higher price by Australian retailers is the increasing pressure of cost. The zoning laws, high cost of labor, red tape and a relatively high electricity cost all adds to increase the cost burden. The recover the cost the retailers have to charge a higher price to continue production. The tax thus fails to bring any competitive efficiency for Australian retailers.

Tax by changing the equilibrium price and quantity in the market had a significant influence in terms of resulted total surplus. Total surplus in the economy represents surplus enjoyed by both consumer and producer. Consumer surplus is the surplus to consumer resulted from difference in price between consumers are willing to pay and actual market price. Producer surplus is the surplus to producers arises from the difference between minimum supply price and equilibrium market price (Sloman and Jones 2017). As the imposed tax leads to change in both the price paid by buyers and that received by sellers, surplus received by both group changes resulting a change in total surplus. There is an additional component called dead-weight loss explained in figure 4.

Figure 4: Change in economic surplus after tax

(Source: as created by Author)

Without tax, market equilibrium is attained at E1. Associated to the equilibrium, market price is P1. At this price, the surplus to consumers are given by the area of the triangle E1P1D1.  The surplus to producers at this price equals E1P1S1. Total surplus is E1P1D1 + E1P1S1.

After the imposition of tax consumers pay a higher price at P11. The high price reduces surplus to consumer. The consumer surplus now given by area of the smaller triangle E2P11D1. Buyers though pay a high price but sellers receive a lower price given as P12. Lower price reduces producer surplus to the smaller area indicated as FP12S2.  Some of the lost consumer and producer surplus are gone to the government as tax revenue (McKenzie and Lee 2016). This is shown by the rectangular area E2P11P12F. From the tax society suffers a dead-weight loss indicated by the triangular area E1E2F.

Short run and long run consequences of tax policy 

Government often attempts to restrict foreign competition to support the domestic producers. Multinational companies operate all around the world. The large scale operation of these companies offer them advantage of low cost production along with providing larger variety (Friedman 2017). This helps them to attract more and more customers causing local retailers to lose their market share. Government implements taxation policy on multinationals to protect the domestic retailers.

The consequence of such taxation policy however differs in the short run and long run. With an increase in price in the international market consumers tend to shift their demand more towards the domestic retailers. This increases demand side pressure in the short run (Stiglitz and Rosen 2015). The producers however cannot increase their supply much because of fixed factor inputs. The higher demand in the short run thus results in a higher price in the short run. Supply and demand both is relatively inelastic in the short run. Neither buyer nor the sellers adjust much to the change in market price in a shorter span. Consequently, there is an upward pressure on price and quantity in the short run (Artemenko et al. 2017).

Figure 5: Impact of taxation policy in the short run

(Source: as created by Author)

In the long run, with a sufficiently long period of time, the domestic sellers can increase their supply by changing combination of factor inputs (Aghion et al. 2015). Buyers on the other hand are able to adjust their demand in response to high price. The increase in supply in the long run expected to reduce the upward pressure on price. The supply curve in the long run thus shifts outward. The long run equilibrium is observed at the intersection point of new supply curve and demand curve (Yang 2018). Consequently, market equilibrium price expected to be lower in longer time horizon with an increase in available quantity.

Figure 6: Impact of taxation policy in the long run

(Source: as created by Author)


Reference list

Aghion, P., Cai, J., Dewatripont, M., Du, L., Harrison, A. and Legros, P., 2015. Industrial policy and competition. American Economic Journal: Macroeconomics, 7(4), pp.1-32.

Artemenko, D.A., Aguzarova, L.A., Aguzarova, F.S. and Porollo, E.V., 2017. Causes of tax risks and ways to reduce them. European Research Studies, 20(3B), p.453.

Badhe, A. and Bambawale, S., 2017. Capturing Retail Demand and using linear regression to influence competitive offers from retailers. Neural Networks & Machine Learning, 1(1), pp.1-1.

Bilgihan, A., Kandampully, J. and Zhang, T., 2016. Towards a unified customer experience in online shopping environments: Antecedents and outcomes. International Journal of Quality and Service Sciences, 8(1), pp.102-119.

Cowen, T. and Tabarrok, A., 2015. Modern principles of microeconomics. Macmillan International Higher Education.

Frank, J., 2018. Online shopping in Australia is about to become more expensive. [online] Available at: [Accessed 2 Sep. 2018].

Friedman, L.S., 2017. The microeconomics of public policy analysis. Princeton University Press.

Hill, C. and Schiller, B., 2015. The Micro Economy Today. McGraw-Hill Higher Education., 2018. Buying over the internet. [online] Available at: [Accessed 2 Sep. 2018].

Li, Y., Wen, D. and Sun, X., 2018. Quality supervision game between government and online shopping platforms. Total Quality Management & Business Excellence, pp.1-13.

Mahnke, R., Benlian, A. and Hess, T., 2015. A grounded theory of online shopping flow. International Journal of Electronic Commerce, 19(3), pp.54-89.

McKenzie, R.B. and Lee, D.R., 2016. Microeconomics for MBAs: The economic way of thinking for managers. Cambridge University Press.

NewsComAu., 2018. ‘Online shopping tax punishes Aussie consumers’. [online] Available at: [Accessed 2 Sep. 2018].

Sawyer, M., 2018. Microeconomics, Mesoeconomics and Macroeconomics. In Alternative Approaches in Macroeconomics (pp. 105-126). Palgrave Macmillan, Cham.

Sloman, J. and Jones, E., 2017. Essential Economics for Business. Pearson.

Stiglitz, J.E. and Rosengard, J.K., 2015. Economics of the public sector: Fourth international student edition. WW Norton & Company.

Stoneman, P., Bartoloni, E. and Baussola, M., 2018. The Microeconomics of Product Innovation. Oxford University Press.

Wu, L.Y., Chen, K.Y., Chen, P.Y. and Cheng, S.L., 2014. Perceived value, transaction cost, and repurchase-intention in online shopping: A relational exchange perspective. Journal of Business Research, 67(1), pp.2768-2776.

Yang, H., 2018. Income redistribution and public goods provision under tax competition. Journal of Urban Economics, 104, pp.94-103.

Zheng, X., Lee, M. and Cheung, C.M., 2017. Examining e-loyalty towards online shopping platforms: the role of coupon proneness and value consciousness. Internet Research, 27(3), pp.709-726

Download Sample

Get 100% money back after download, simply upload your unique content* of similar no. of pages or more. We verify your content and once successfully verified 100% value credited to your wallet within 7 days.

Upload Unique Document

Document Under Evaluation

Get Credits into Your Wallet

*The content must not be available online or in our existing Database to qualify as unique.

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2019). Journal Of Quality And Service Sciences. Retrieved from

"Journal Of Quality And Service Sciences." My Assignment Help, 2019,

My Assignment Help (2019) Journal Of Quality And Service Sciences [Online]. Available from:
[Accessed 04 July 2020].

My Assignment Help. 'Journal Of Quality And Service Sciences' (My Assignment Help, 2019) <> accessed 04 July 2020.

My Assignment Help. Journal Of Quality And Service Sciences [Internet]. My Assignment Help. 2019 [cited 04 July 2020]. Available from:

Do you want to ease off the homework load? Avail the most affordable assignment service at to submit your tasks on time at schools and colleges. Our qualified experts provide math homework help to the students in distress. Our efficient math solvers offer on-time delivery with accurate results. You name the topics, and we provide the service. Math question solvers provide assistance with intricate questions on algebra, calculus, geometry etc. Rechecking is done from our end to assure the students with authentic results. You will find your grades soaring with our help.

Latest Economics Samples

ECF3120 Consumer Economics

Download : 0 | Pages : 7
  • Course Code: ECF3120
  • University: Monash University
  • Country: Australia

Answer: Background of the study The topic for the proposal is the apparel consumption in Australia. The rise in online apparel retailing is taking away the profits of the local retail apparel shops in Australia. The apparel retail comprise of the sale of women’s, men’s and infant’s wear. The revenue growth from the online retail business is about 15.1 percent which is a threat for the local retailers as customers are shiftin...

Read More arrow Tags: Australia 6 Consumer Economics Monash University 

HI5003 Economics For Business 34

Download : 0 | Pages : 3

Answer: 1. (A) Name of point B is inefficient. Name of point A is efficient. Name of point D is unattainable. 10 units of machinery is the opportunity cost of producing 10, 000 more tons of rice when the economy of Nepal is operating at point T. (B) (B1) Discovery of fertilizer would increase the output of rise given the amount of other things will take the economy of Nepal to PPF2. (B2) Discovery of steel would increase the production of ...

Read More arrow Tags: Australia 6 economics for business Holmes Institute 

POLI1095 Evidence Policy And Practice

Download : 0 | Pages : 6
  • Course Code: POLI1095
  • University: Royal Melbourne Institute Of Technology
  • Country: Australia

Answer: Impact of COVID-19 on the Australian economy Australia is renowned as the fourteenth largest economy in the world that has the total Gross Domestic Product of about 1.69 trillion Australian dollars in 2019. It follows a mixed market economy which is one of the most developed in the world. The economy has already faced an economic loss due to the bush fire that took place in the beginning of 2020 and had been struggled to balance its e...

Read More arrow Tags: Australia 6 Evidence  Policy and Practice Royal Melbourne Institute of Technology 

MAE203 The Global Economy

Download : 0 | Pages : 6

Answer: 1a.   Figure 1: Trend in monthly cash rate in Australia (Source: 2020) The trend in monthly cash rate target of Australia shows that there is an overtime declining trend. In order to give the economy necessary stimulus through monetary policy, Reserve Bank of Australia continuously lowered the cash rate with cash rate declines sharply from 14.00 in August 1990 to 0.75 in January 2020. RBA adjusted the cash rate with...

Read More arrow Tags: Australia 6 the global economy Deakin university 

ECOM4000 Economics Assignment Help

Download : 0 | Pages : 7

Answer: Micro Economics Economies of Scale refers to the advantages accrued by firms as the firms increase the level of production.(Chauhan, 2009)For example, in the beginning, the per capita cost for every seat of every airline is high. However, as the number of seats sold increases, the cost per unit or the marginal costs decreases. This is simply due to the fact that the fixed costs of running an air line are high. As the number of seats...

Read More arrow

Save Time & improve Grade

Just share Requriment and get customize Solution.

We will use e-mail only for:

arrow Communication regarding your orders

arrow To send you invoices, and other billing info

arrow To provide you with information of offers and other benefits




Overall Rating



Our Amazing Features


On Time Delivery

Our writers make sure that all orders are submitted, prior to the deadline.


Plagiarism Free Work

Using reliable plagiarism detection software, only provide customized 100 percent original papers.


24 X 7 Live Help

Feel free to contact our assignment writing services any time via phone, email or live chat.


Services For All Subjects

Our writers can provide you professional writing assistance on any subject at any level.


Best Price Guarantee

Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.

Our Experts

Assignment writing guide
student rating student rating student rating student rating student rating 5/5

453 Order Completed

98% Response Time

Howard Asuncion

LLM in Criminal Law

London, United Kingdom

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

647 Order Completed

98% Response Time

Adlina Han

Masters in Marketing with Specialization in Branding

Singapore, Singapore

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

1592 Order Completed

96% Response Time

Jane Sima

Ph.D in Psychology with Specialization in Industrial-Organizational Psychology

Singapore, Singapore

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

2109 Order Completed

99% Response Time

Emma Zhong

Ph.D in Project Management with Specialization in Project Communications Management

Singapore, Singapore

Hire Me

FREE Tools


Plagiarism Checker

Get all your documents checked for plagiarism or duplicacy with us.


Essay Typer

Get different kinds of essays typed in minutes with clicks.


GPA Calculator

Calculate your semester grades and cumulative GPa with our GPA Calculator.


Chemical Equation Balancer

Balance any chemical equation in minutes just by entering the formula.


Word Counter & Page Calculator

Calculate the number of words and number of pages of all your academic documents.

Refer Just 5 Friends to Earn More than $2000

Check your estimated earning as per your ability




Your Approx Earning

Live Review

Our Mission Client Satisfaction

I got 85% in that assignment. Which really helps me to gey good scores in that unit. Thanks.


User Id: 399934 - 04 Jul 2020


student rating student rating student rating student rating student rating

I got great feedback from my instructor and my grade was 100%. thank you for all your help.


User Id: 448656 - 04 Jul 2020


student rating student rating student rating student rating student rating

Thank you, this is the first time I did not have to change anything in the requested essay. Great job!


User Id: 442767 - 04 Jul 2020


student rating student rating student rating student rating student rating

I'm happy. On time and very professional. It was done to my instruction. I'll use the service again


User Id: 455606 - 03 Jul 2020


student rating student rating student rating student rating student rating
callback request mobile
Have any Query?