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My Health Record Electronic Summary

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Stakeholder Map


Stakeholder Description

Name of Stakeholders

Description of roles


The doctor examine the patients and provide best medical assistance which helps them to improve their health.


They take care about the medicines suggested and dosages taken by patients so that their health can get better improvements.


The patients seeks helps and suggestion though the “My Health Record” system.


They collect all details information about the medicines and treatment suggested by the doctors and did the proper analysis about the patient’s respond to the treatment.

System Administrator

The system administrator of the online health care system mainly develops the health care record ensuring both the information and security sharing all the data of both doctors and patients.

Hospital Owner

They mainly ensure the proper connection between patients and health service providers. They also maintain the responsibility to ensure the connection between the number of doctors and different clinical operators.

Health Service Providers

They did the proper analysis of different patient information based on hospital management data and the reviews provided the patients based on the service provided to them

Clinical Pharmacy

My Health Care system is mainly integrated with all local service provides to provide better services to all patients

Health Care Industry

The health care industry mainly ensures the utilization and effectiveness of the developed “My Health Record” system.

Government Bodies

The Government mainly ensures that all citizens can get the proper access of the system and all types of information are get provided to them through this implemented system.


Identification of Stakeholders: The doctor, patient and the clinical staffs are mainly selected for the answering of the questions based on the different perspective of the system. The main purpose of the questionnaire to gather more information based on the system regarding all functionalities.

Some of the questions are given below:

Question 1: How to analyse the “My Health Record System” to improve the health care services?

Question 2: What are the problems you faced to operate the system?

Question 3: What types of user guidelines need to include in the system that helps proper handling of the systems?

Question 4: What criteria of services you expect to get from the “My Health Record” system?

Question 5: What more you want to include in the system that improve the quality of system?

Question 6: Do you agree that the implemented “My Health Record” system will be helpful to improve the quality of health care services?

Question 7: What types of information and news feeds you want access most?

Question 8: Is the login facility being helpful facility?

Question 9: What types of doctor’s information you want to get in the system?

Question 10: Do you want to restrict the data access?

Use Case Diagram and Description:

Figure: Use Case Diagram

(Source: created by author)

Login and Register: The user needs to register in the system using the e-mail id and password that helps to login the system.

Email and Contact Verification: The user requires to input the verification code that are mainly sent to the contact number and registered e-mails.

Input Health Data: The doctors need input health data based on individual patient

Restrict Data Access: The patient needs to allow specific clinics and doctors to use all types of information and health data.

Access Health Data: All doctors, patient as well as both need to access all types of patient and doctor related information.

Fully developed Use Case description for one of the important Use Cases


Access Health Data



Associated Actors




The patients, doctors and the clinical pharmacy staffs also have the access to access all data regarding the patients and the doctors who provided the medical treatments. It also provides information regarding the pathologist who has done all types of tests of the patients.

Organizational Advantages

Access to different patient data even if the patient was having treatment in different clinic

Frequency of use


Associative Use Case

Restrict Data Access


The particular patient and only authorised doctor can have the access of the information of individual health data.


Both doctors and patient need to be authorised by system.


Data access is granted.

Flow of Activities



The patient or doctor requests specific data

The system collects the id of the user


The system checks that the id is authorised


The system provide a list of similar data

The user select the intended data from the list



The system collects the data from the clinical system

The user access the data

The system stores the data temporarily in the cloud database


The system have issues regarding the connection with database.



Balanis, C. A. (2016). Antenna theory: analysis and design. John Wiley & Sons.

Dennis, A., Wixom, B. H., & Tegarden, D. (2015). Systems analysis and design: An object-oriented approach with UML. John Wiley & Sons.

Khalili, N. R., & Duecker, S. (2013). Application of multi-criteria decision analysis in design of sustainable environmental management system framework. Journal of Cleaner Production, 47, 188-198.

Moon, S., Kim, B. C., Cho, S. Y., Ahn, C. H., & Moon, G. W. (2014). Analysis and design of a wireless power transfer system with an intermediate coil for high efficiency. IEEE Transactions on Industrial Electronics, 61(11), 5861-5870.

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Wasson, C. S. (2015). System Engineering Analysis, Design, and Development: Concepts, Principles, and Practices. John Wiley & Sons.


Cite This Work

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[Accessed 10 April 2020].

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