A person with mental illness generally consults a group of professionals for getting the needed help. For this, they are needed to re tell their story every time they see a different professional, which in turn makes them say very little about their problem (Mercer et al., 2012). Therefore, a system is to be built that will be programmed to capture the stories of the patients at the very first time they are told. The problem, capabilities and benefits evaluated as a business analyst are discussed in the following paragraphs.
A patient with mental ill health generally needs to visit multiple professional such as a Headspace caseworker, a medical staff, a general practitioner, a psychologist a psychiatrist and so on. Patients have to re tell their story every time they meet a new professional and this results in opening up a very little. This is a problem for both the patient and the professional as the professional is not able to understand the problem of the patient and thus it becomes harder for them to properly guide and help those patients. Research says that patients generally tell the whole story as in their problem in the first meet with the professional and clam up and say very little in the consequent meeting with different professional (Corrigan et al. ,2012).
In order to deal with the problem identified, a system is planned to be build that will capture the story of the patients at the first time it is told. The successive professionals can access this recording. This will not only help the professional to evaluate the problem of the patients properly, but also benefit the patient as they will not have to repeat their story and explain their problems, every time they visit the new professional (Lo, 2015). “My health record” system has the capability to attract more patients and will therefore the said organization will able to help more people suffering with mental ill health.
The proposed system will record the patients’ information with their consent of using and transferring the recordings wherever needed. The must need of this project is installing proper recording devices in the organization (Mello et al., 2013). The data can be stored with the hep of cloud and shared effectively.
The benefits of the ‘My Health Record’ system are listed below-
1) The major benefit of the system is that professional can access the patients’ problem in a recorded form, which will help them in evaluating their problems in a proper way. Since the recordings are captures at the very first time the patients are citing their problems, it generally consists all the details the professional might need to know in order to help the patients effectively.
2) My health record system would benefit the patients as well by reducing their concern regarding re telling their story every time they meet a new professional. Researches prove that person with mental ill health tends to disclose very little about their problem when they meet a new professional. This is because they need to visit a series of professionals in order to get the help they need. Hence, they tend to speak up very little when they are visiting a professional. This is mainly because they become fed up of repeating the same thing repeatedly, which in turn becomes problematic for the professional to help them. The proposed system will release them from distress of citing their problem every time they see a new professional (Huba & Zhang, 2012).
3) This system is beneficial in the business point of view as well. With the implementation of “My health record” system, patients will prefer the said organization to any other organization. The system is simple and easy to implement and since the funding has been already approved for implementing the system, it should be implemented as soon as possible. Storing the data in cloud is cost effective as well (Thilakanathan et al., 2014).
Therefore, form the above discussion it can be concluded that, “My health Record” system if implemented properly might help hundreds of people in treatment of mental illness. This system will make the procedure of the treatment hassle free for the patients and easier for the professional. Professionals no need to query about one’s problem specifically as he or she can access the recordings of the patients with all the incorporated details. This would help making the procedure easier for both patient and the professionals. The system is easy to implement as well and would not need much time. This project if implemented successfully will definitely give positive result. This may inspire other organization to undertake this type of project in future as well.
Corrigan, P. W., Morris, S. B., Michaels, P. J., Rafacz, J. D., & Rüsch, N. (2012). Challenging the public stigma of mental illness: a meta-analysis of outcome studies. Psychiatric services, 63(10), 963-973.
Huba, N., & Zhang, Y. (2012). Designing patient-centered personal health records (PHRs): health care professionals’ perspective on patient-generated data. Journal of medical systems, 36(6), 3893-3905.
Lo, B. (2015). Sharing clinical trial data: maximizing benefits, minimizing risk. Jama, 313(8), 793-794.
Mello, M. M., Francer, J. K., Wilenzick, M., Teden, P., Bierer, B. E., & Barnes, M. (2013). Preparing for responsible sharing of clinical trial data.
Mercer, S. W., Gunn, J., Bower, P., Wyke, S., & Guthrie, B. (2012). Managing patients with mental and physical multimorbidity.
Thilakanathan, D., Chen, S., Nepal, S., Calvo, R., & Alem, L. (2014). A platform for secure monitoring and sharing of generic health data in the Cloud. Future Generation Computer Systems, 35, 102-113.
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