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New Century Wellness Group System Analysis

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Discuss about the New Century Wellness Group System Analysis and Design.



Information system is a part of information and communication technology that concentrates on reducing the efforts of carrying out business process and increasing business efficiency.

Within the report the information system has been developed for New Century Wellness Group. The report consists of system requirements, fact finding methods and feasibility study. Along with these, the report holds the modelling like context diagram, DFD level 0 diagram and ERD.

System Requirements:

Functional and non-functional are the two basic requirements of the system that has been addressed within this part of the report.

Functional Requirements:

Login: Login is the basic functionality of the system as it will allow the system to determine which data to be provided which user. The login will be done through different id and passwords provided to individual users.

Registration: in order to identify the users, the database must have the id and password stored in the database against a user. This data will be inputted to the system through registration.

Reports: The reports are a very crucial part of the system. The reports are generated through the data collection process and representation. Different kinds of reports will be generated for different users. The patient will receive patient statement, daily appointment list for the providers and many more.

Database: The database is the technology that stores the information gathered from the user end and other sources. These data can be retrieved from any time as required. The access to the database will be restricted through various protocols. The database will connected to the system directly and will be holding the data for a very long period of time.

Audit: The audit is the examination of organization’s accounts, particularly through an independent body. The system will be carrying out the audit process automatically thus saving the time of the employees to concentrate on the core processes.

Email and Text Sending: The system must be able to send the send the mails and texts to the patients. The system will be holding the mobile numbers and email address of the individual patients in the database. In case of need, the system will retrieve the contact information and send the messages to the patient.


Non-Functional Requirements:

Security: The security is a crucial non-functional requirement of the system. The system should be configured in such a way that it can prevent most of cyber-attacks. If the system is not able to prevent the task then it would shut down itself to prevent data theft. The security will be implemented in various layers to protect the system, server, database and other parts differently.

Data Flow in Real Time: The data flow is the requirements of the system to transmit data to different users. The data flow determines the quality of the system and ensures user satisfaction. If the system is not able to flow information to the requested user accurately and within time then it would considered as failure of the system.

Availability: The system is responsible for carrying out different processes and request of users. The system can be accessed by the user at any time of the day. For this reason the system has to be available to the users 24*7.

Scalability: The system must be able to use resources as per the business requirements. This will result into resource saving in case of lean months. The scalability is the functional requirement that makes the system profitable for the business.

Recoverability: Data corruption and lost is a fundamental part of the information system. The system will be connected to a data backup/recovery and disaster recovery process that will allow the system to collect the required data anytime needed.

Data Integrity: Data integrity sets the quality parameter of the system. The data that will be accepted by the system will be filtered and checked for its integrity. If the data passes all the tests then it will be accepted by the system and stored in the database.

Fact Finding Methods:

Fact finding can be referred to the process of collecting information and data in the basis of the methods that holds present research, document, observation, interviews, questionnaire and many other samples. Three kind of fact finding methods will be used within the report are such as research and site visits, questionnaire and interviews.

 Research and site visits: This fact-finding process, research and site visits, refers to the way toward analyzing the problems that had beforehand measured through different causes that may be reports or participants. In term of handling the prerequisites of problem in new century wellness group system, the investigator goes to other enterprise that has already implemented the similar system and gather information regarding the present issues (Zikmund, Babin, Carr and Griffin 2013). Moreover, the examiner can similar identify the information from database, contextual analyses, reference books as well as Internet.

Advantages: This process is very beneficial in terms of saving effort and time as the required information is gathered before project implementation. The expert is able to identify the mitigation process to the potential issues.

Disadvantage: Need specialist to get to the suitable wellspring of data.

Questionnaire: Polls are likewise one of helpful certainty discovering new century wellness group system in terms of collecting information from a vast amount participants. Participants are questioned by the system analyst regrinding their interest, what they want and how they want the system to perform serves as a great source of providing the exact data to the project manager (Abel, Deitz and Su 2014). Questionnaires are very effective as the system analyst does not need to contact with each of the participants individually and further issues can be mitigated through short interviews. To satisfy the necessities of the framework objective, framework expert ought to be able to obviously characterize the outline and edge of polls.

Advantages: Individuals is able to fill the frameworks and provide solutions openly to the system analyst.

Disadvantage: If the participants are not able provide the proper answers to the questions with full integrity then the system design will be affected.

Interviews: Interviews are mostly used for gathering the data, from the participants and stakeholders, which are not possible to collect from the questionnaire (Soto 2016). The purpose of the interview is to identify business related core data. This process is also assisting in determining which information, gathered from questionnaire, is to be considered and which is to be not. The interview is very effective in terms of collecting the thoughts and views of the stakeholders regarding a project and the proposed system. Talking procedure needs great relational abilities for cooperation between framework examiner and client.

Advantages: People can fill the structures and give answers straightforwardly to the master.

Disadvantage: Insufficient answers will be gotten from customers. Master cannot watch the non-verbal correspondence of customer responses.

Feasibility Study:

Operational: the operations of the business will be improved through the implementation of the system.

Technical: the system will allow the business to be technically improved and process data as per business requirements.

Economic: the cost benefit analysis will show that the system will be providing profit from the send year of installation.

Schedule: the implementation process is time efficient.

Modelling Exercises:

Level 0 Data Flow Diagram:

Data Stores


Insurance Carriers

Office Staff

American Medical Association

Insurance Company







Insurance Company




The report concludes that the information system proposed for new century wellness group is a great way of modifying the patient care. The system will be able to provide the solutions to the issues that the organization is facing. The report is consisting of all the relevant information. The idea regarding the system has been very clear for the system design and analysis.



Abel, J.R., Deitz, R. and Su, Y., 2014. Are recent college graduates finding good jobs?.

Bogers, M. and Horst, W., 2014. Collaborative prototyping: Cross?fertilization of knowledge in prototype?driven problem solving. Journal of Product Innovation Management, 31(4), pp.744-764.

Cagiltay, N.E., Tokdemir, G., Kilic, O. and Topalli, D., 2013. Performing and analyzing non-formal inspections of entity relationship diagram (ERD). Journal of Systems and Software, 86(8), pp.2184-2195.

Dabbagh, M. and Lee, S.P., 2014. An approach for integrating the prioritization of functional and nonfunctional requirements. The Scientific World Journal, 2014.

Olayan, N. and Yamamoto, S., 2014. A Consistency Check of Dependability Case (D-case) Produced from Data Flow Diagram (DFD). In Joint Conference on Knowledge-Based Software Engineering (pp. 603-616). Springer, Cham.

Rahman, M. and Ripon, S., 2014. Elicitation and modeling non-functional requirements-a POS case study. arXiv preprint arXiv:1403.1936.

Soto, A., 2016. Centennial Celebration–An Interview With Dr Ana Soto on 25 Years of Research on Endocrine-Disrupting Chemicals. Mol Endocrinol, 30(8), pp.829-832.

Wei, F., Roy, S. and Ou, X., 2014. Amandroid: A precise and general inter-component data flow analysis framework for security vetting of android apps. In Proceedings of the 2014 ACM SIGSAC Conference on Computer and Communications Security (pp. 1329-1341). ACM.

Zikmund, W.G., Babin, B.J., Carr, J.C. and Griffin, M., 2013. Business research methods. Cengage Learning.

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