In this assignment you are asked to explore a range of issues around IT Professionalism through a process of research, analysis, and critical discussion and to develop your own conclusions.
A simple scan of any day’s news headlines will usually identify at least one instance where Information Technology has been used inappropriately, or where people within the IT industry have acted unprofessionally. A cynical observer might be tempted to conclude that notions of professionalism and ethical behaviour may be important concepts for those studying IT, but when it comes to everyday practice they do not matter.
The Assessment Question
Based upon your reading of quality literature, desk research, the module content and discussion you are asked to write the following paper:
Using an examination of the views of expert academics and a sample of real world case studies you are asked to evaluate the concept of Professionalism in IT related industries and occupations in terms of responsibilities, ethics, behaviour, skills and knowledge.
Students are encouraged to base their discussion on a current and significant issue. Guidance will be provided by tutors.
Your analysis should take into account a range of stakeholder opinions and include evidence where appropriate. The paper should conclude with your views on the concept of Professionalism, based upon your analysis and discussion.
The structure is for you to decide, but it should contain three elements:
- Literature Review - a description of what is said in the academic and professional literature about this issue. A list of recommended reading is attached below.
- Analysis – a critical examination and discussion of the issues and different opinions, including what was said during classes where appropriate. Your analysis should focus on the four professional modalities (Social, Legal, Ethical and Professional). You are encouraged to make use of an appropriate analytical framework. Guidance will be provided during the module classes.
- Conclusion - your considered opinion based upon the review of the literature and your assessment of the range of viewpoints discussed in the Analysis.
You may also wish to include a short reflection on how what you have has been learned relates to your own experience and professional ambitions
You should apply academic disciplines and methods in writing the paper. Detailed guidance will be provided in class.
The paper should be about 2500 - 3000 words, fully referenced showing all external sources.
The marking criteria will assess the content, quality, and application of academic method to each of the three parts described above.
To be completed an agreed time after the block teaching week module end date. Note: the Provisional Assignment Submission Deadline is Monday 2nd June 2018.
Ethics can be considered as a set of beliefs which are related to the aspect of wrong and right behaviour. Ethical behaviour directly conforms to norms which are generally accepted which are very much universal. The ethics are generally stated in the form of statement about the people should be behaving and individual rules which generally fit together in the form of moral code. The advancement in the sector of technology directly allows the information technology business area to reach the desired goal very much easily and completely than ever before. It can be stated here that these type of application of technology starts the aspect of infringing on the right of the individual and may be considered as unethical aspect. These type of limitation are generally aware in the sector of ethically operated companies and government companies. Some of the IT organisation tend to include internal policies in order to focus on the aspect of limiting the unethical behaviour. It can be stated here that IT organisation which tend to consider the ethical aspect should look at applying certain technology and checking whether it can harm some of the individual and different constraints for example application to what is absolutely necessary (Trevino & Nelson, 2016). The aspect which is related to the adaptability and the versatility offer different types of benefit to the society as well as the organisation. In most of the IT related organisations ethical and social implication always needs special attention and can directly result in the creation of information ethics as a discrete area of study. The overall goal which is related to the IT professional ethics is to integrate the IT and human value in such a way which directly modifies and protect the value of the organisation relating to IT environment.
The main aim of the report is to take into consideration the different aspects which is related to the IT professional ethics. The main aspect which is taken into consideration is how the different ethical aspects are taken into consideration and how they eventually play a role in the formation of the industry.
Professional is all about behaving in an appropriate way and along with accepting various principles and practices. It is considered to be important in the field of information technology. Some of the key features in IT professionalism is all about competence in IT, knowledge and various kinds of skills like soft skills, ethical behaviour and certification. IT professional have good amount of technical knowledge and experience. But along with they also require certain amount of good soft skills like communication, analytics and leadership skills. At present various kinds of business mainly requires professionalism so that they can easily provide best kind of service to large number of customers along with satisfying their requirements (Kubiszyn & Borich, 2015). Professionalism also creates a proper kind of platform which can be used for ethical trade. It mainly helps in increasing profits, high value of market and product productivity in various kinds of organization. Ethics can be easily defined as a proper kind of regulation which is generally used for differentiating right and wrong. It also aims in differentiating between acceptable and unacceptable behaviour. Ethics mainly helps large number of people to provide respect and value to themselves as well as to others. It is mainly based on some kinds of core value like trust, integrity, excellence and reputation. Ethics in various organization mainly helps in retaining of various talents and minimizing of attrition of jobs. It mainly aims in improving profit and increasing productivity among various employees of the organization (Maxwell & Schwimmer, 2016).
Information technology (IT) is all about modernizing the living standards of mankind. Professional mainly plays a key role in bringing a large number of changes to the organization and also to humanity. Technology can be considered as an important factor be easily used for providing benefits and destruction. Ethics mainly plays a key role in analysing the fact behind the right use of technology. There is always a fine line between being professional and non-professional. Various IT professional play a key role in having code of conduct, right attitude and good moral values. Currently due to development of technology the misuse of technology has increased a lot. With the rise of internet there have been some kind of unethical and professional behaviour which has ultimately led to large number of issues like spamming, hacking and lastly system virus (Remley & Herlihy, 2014). During IT education, ethics should be considered to be easily taught and to be easily practise in various schools and institutes. Different student in schools should be made aware of the various consequences which can result due to unethical behaviour. In the early stage these values stage should be inculcated within them as it can lead the various students in longer life. In the last few years there has been increase in the number of cybercrimes due to mishandling or misuse of internet. In many cases it is observed that students are unaware of various ethics and professional behaviours. Professionalism should be strictly followed in schools and various institutes and along with this it should be practiced at earlier stage. In various universities round the globe plagiarism is considered to be unethical.
There are many codes of professional which needs to be followed like professional respect, avoidance or activities of fraud and professional development of individual. Professional respect is considered to be more concept in doing job with various integrity with job. It is more about attitude and compromising of professional which is needed for completing the job. There are mainly two forms of respect that is recognition and appraisal. Recognition is something to be important when someone ones wants to provide respect to other people along with respect right of other people. Appraisal is something which is all about valuing an individual on the fact that how better one can understand the various moral standards. The fact should be also taken into consideration that some people deserve respect (Maxwell & Schwimmer, 2016).
In professional ethics, there are some number of cases which needs to be managed for various conflicts. There are some kinds of issues in professional ethics which be properly identified. The conflicts are generally termed as moral dilemma. Resistance to change of attitude and behaviour can easily happen with some senior workers (Stillman II, 2016). Conflict of interest can come with challenges which can easily take place when various professionals’ encounters clash between environment and human life. The conflict can easily take place when clash takes place between various professional duties and interest of personal. Various professional round the globe encounters issues. It generally requires decision making which can easily affect the position of other employees and along with this various professional can easily obtain their own benefits. It can be easily used for decision making which can easily make other employees affected by the power which professional can easily obtain to his or her own benefit. The conflict generally involves certain laws or action which the professional can easily overlap with the given law.
There are large number of professional codes of ethics for protection against decision making. It generally serves as a proper kind of code which must be followed for making a decision. The codes can easily limit various kinds of acceptable action which this professional can easily make regarding the kind of work being provided like wrong or right (Remley & Herlihy, 2014). The various kinds of guidelines will mainly provide assistance for various kinds of professional based decision. For various kinds of professional they should protect their own data which can be easily used for decision making. For various professionals, it is their duty to protect their own decision making in all the matters which are provided by others. Decision made by professional can easily make convenience regarding the aspects which are watchable by others (Quinn, 2014). Decision which is made by professional can easily make convenience regarding the right thing and also decrease the various kinds of risk in occupation. Now if there is any kind of resistance then the given professional needs to be honest in doing large number of duties and not ignoring the various problems or issues which takes place at this particular situation.
It can be stated here that the sector which prevails relating to the IT professional ethics play a very important role in the judgement of the different ethical factors. The main point of emphasis which is applicable in the area is what the ethical issue are. Ones the ethical issue are identified in different sectors within the working of the organisation, the mitigation aspect should be taken into consideration so that the ethical aspects do not impact the internal as well as external working of the organisation. Post and pre operation which is related to the judgment of the factors are very much important which should be given upmost importance. Proper orientation of policy should be implemented within the organisation which would be directly mitigating the different aspects which are related to the ethical implications within the organisation. Moreover internal policy of the organisation should be the primary focus which would be impacting the sector of the working within the organisation. Proper utilization of the resources should be forming a sector where all the working of the organisation would be ethically oriented which would be directly beneficial for the organisation. It is sometimes the responsibility of the project manager to take into consideration different criteria relating to the process of the organisation (Iggers, 2018).
Accepted standard negotiation
The IT professional can be stated here that it is not an actual standard of execution of the different processes within the working of the organisation and may majorly include the sector of the implementation. The main fact which can be stated here is that the standard of the IT may a considered as a pullback aspect which mainly include sectors which restrict the professional to work properly (Trevino & Nelson, 2016). Negotiation is being made in the aspect of the professionalism which is related to the field of IT and majorly include diminishing the unethical phenomenon which are included into the internal as well as external working of the organisation. Many IT professionals majorly want to include some of the working policies into the normal working of the organisation which would not be altering their plan or thinking towards a particular task or it should not be altering the different approach which they are familiar with. The new execution method which is involved into the working of the organisation mainly include alteration of the approach which has majorly resulted in not being implemented as a standard of working. IT professional mainly want to include time friendly approach towards the working of the organisation so that it may include accommodation of a practical view of the task. In the future it can be stated that policy and implementation would be implemented in a way which improves the working and not providing a pathway which would be restricting the working of the organisation (Iggers, 2018).
Recommendation 1: The first recommendation which can be stated here in this context is that there should be some policy relating to ethical issue which should be implemented within the working of the organisation (Stillman II, 2016). In most of the cases these policy forms the basic guideline of working according to which the different members of the team should follow and comply with. The policy in recent times was not implemented due to the fact that it forms a basic framework of operation which has to be taken care of. It directly restricts the professional to certain type of activity and working restrictions. Ethical aspect can be considered very much important to execute proper working of the organisation.
Recommendation 2: The framework of working for the organisation should be implemented over the existing architecture of working. This is due to the factor that this would provide an overall framework of working which would be directly beneficial for the organisation. A new architecture is not implemented due to the fact that the professional are more familiar with the old system and new architecture would be involving time consuming prospective and learning scheduling. Preparation and rate of malfunction and not meeting the need of the organisation can be sometimes a major reason for not going for a new framework of working.
Recommendation 3: The security of the data within the organisation should be given topmost priority. This aspect would be beneficial in a way which would be directly affecting the unauthorised access of the data which would be protecting the data. In most of the times security is not taken care of by the organisation due to the factor that they tend to dedicate more emphasis on more crucial working of the organisation which may include internal and external working of the organisation. In most of the situation it can be stated that there are many precautions which can be done in order to safe guard the data. Many times the security of the data is leaved into the hand of third party users or service providers.
Recommendation 4: The project governing team should be have the overall power over the working of the organisation. This implies that there are standard of working within the organisation which would be safeguarding the ethical implication within the operation of the organisation. Moreover it can be stated here that ethical prevail in those sector of the organisation which does not have a proper working involved into the concept. Standardized working within the organisation should pertain so it directly impacts the organisation as well as the customers in various context (Remley & Herlihy, 2014). Power distribution can be sometimes very much important to focus on a proper functionality of the working. Power should be given to someone who can directly help in the execution process of the organisation aimed at improving the functionality of the organisation. Team in any project not only in the IT sector play a very vital role which drives a project to the factor of success.
The report can be concluded on a note that the ethics play a very vital role in the sphere of the working of an organisation. In most of the times it can be seen that due to the lack of ethical implication within the organisation the internal as well as external working of the organisation can be impacted. Majorly it can be stated that the security implications are formed as a basics of operation which should be indulged into the operation of the organisation as well as maintained by the team members. It must be stated here that most of the unethical aspects in the context of the IT aspect are related to the policy which is included into the working of the organisation. It majorly depend on the internal working of the policies and how it would be directly impacting the sector of the working within the organisation relating to the different policies. IT professional ethics can be indulged into the working of the personal so that they can directly gain different types of competitive advantage in the field of working in the organisation. The policies of the IT ethics directly help proper working of the organisation and helps in the sector of advancing towards an approach which would be very much beneficial.
According to me, the process of the implication which is related to the IT ethical issue in the professional field should be one of the most fragile sector which should be taken into consideration. Most of the time it can be seen that the ethical aspects which are related to the IT organisation form a basic standard of working which would be directly utilizing the different operation related to internal as external working of the organisation. Care should be taken in the field of policy implementation of the organisation and how these policy should be implemented within the working of the organisation. It can be sometimes the role of the project manager to take into consideration different aspects which are related to the policy utilization and proper functionality of the organisation. The employee should be very much aware of the different working of the organisation. The different employee of the organisation should be working within the organisation in an ethical manner which directly effecting the sector of the working within the organisation. There are different types of rules which are applicable from the sector of the government according to which the organisation have to work and stay compiled to follow the policy. The rules or the policy directly support the sector of the internal working of the organisation and it can also be connected with the sector of the safeguarding the data of the organisation. I have come to know that the data of the organisation is a major factor which directly implies proper working of the organisation. It can be stated here that if there are any loss of data it would be directly affecting the overall working of the organisation and it would be also affecting the position of the organisation in the market field.
Remley, T. P., & Herlihy, B. (2014). Ethical, legal, and professional issues in counseling. Upper Saddle River, NJ: Pearson.
Trevino, L. K., & Nelson, K. A. (2016). Managing business ethics: Straight talk about how to do it right. John Wiley & Sons.
Quinn, M. J. (2014). Ethics for the information age. Boston, MA: Pearson.
Arnold, E. C., & Boggs, K. U. (2015). Interpersonal Relationships-E-Book: Professional Communication Skills for Nurses. Elsevier Health Sciences.
Wallis, J. (2015). Introduction. In Becoming a Sports Coach (pp. 13-20). Routledge.
Kubiszyn, T., & Borich, G. (2015). Educational testing and measurement. John Wiley & Sons Incorporated.
Masters, K. (2015). Role development in professional nursing practice. Jones & Bartlett Publishers.
Rohr, J. (2017). Ethics for bureaucrats: An essay on law and values. Routledge.
Iggers, J. (2018). Good news, bad news: Journalism ethics and the public interest. Routledge.
Bondi, L., Carr, D., Clegg, C., & Clark, C. (Eds.). (2016). Towards professional wisdom: Practical deliberation in the people professions. Routledge.
Wachs, M. (2018). Ethical dilemmas in forecasting for public policy. In Classics Of Administrative Ethics (pp. 102-114). Routledge.
McCuen, R. H. (2016). Hydrologic analysis and design (Vol. 3). Prentice Hal
Glaser, B. G., & Strauss, A. L. (2017). Awareness of dying. Routledge.
Maxwell, B., & Schwimmer, M. (2016). Professional ethics education for future teachers: A narrative review of the scholarly writings. Journal of Moral Education, 45(3), 354-371.
Harriss, D. J., & Atkinson, G. (2015). Ethical standards in sport and exercise science research: 2016 update. Int J Sports Med, 36(14), 1121-1124.
Stillman II, R. J. (2016). The city manager: Professional helping hand, or political hired hand?. In Local Government Management: Current Issues and Best Practices (pp. 24-37). Routledge.
Resnik, D. B. (2015, December). What is ethics in research & why is it important. In ideas.