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NSAB 504 Management And Operations

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  • Course Code: NSAB 504
  • University: University Of New Brunswick
  • Country: Canada

Question:

The aim of this assessment is for students to understand and explain the difference between the function of a manager and the role of a leader. You must be able to explain the characteristics, behaviours and traits which support effective management and leadership. In addition, you must describe the concept of operations as both a function and a process which all organisations must adopt to conduct business. You have to describe contemporary and historical theories and concepts under two broad headings: management and operations.

On successful completion of this assignment you will have demonstrated sufficient knowledge and understanding of how management and operations make a positive, efficient and effective contribution to an organisation at a junior level. This will be in the role of a team leader or managing a specific aspect of an operation function and/or process.Learners are encouraged to be familiar with the assessment criteria and contextualised grade descriptors before completing these Learning Outcomes. 

Your current organisation has just appointed you as the Human Resource Manager, and the board of directors of the organisation have tasked you to examine the impact of roles of leaders and managers on the operations of the organisation.

You are therefore required to prepare a report for the board which includes the following:


 

P1 Define and compare the different roles and characteristics of leaders and managers.

Assessment Type: Individual  Assignment                                           Word Limit: 1000 max


 

P2 Examine examples of how the role of a leader and the function of a manager apply in different situational contexts in the organisation.

P3 Apply different theories and models of approach, including situational leadership, systems leadership and contingency.

Assessment Type: Individual   Assignment                                          Word Limit: 1000 max


 

P4 Explain the key approaches to operations management and the role that leaders and managers play.

P5 Explain the importance and value of operations management in achieving business objectives.

   Assessment Type: Individual Assignment                         Word Limit:1000  max                                                                  


 

P6 Assess the different factors within the organisation’s environment that may impact upon operational management and decision-making by leaders and managers.

 

Assessment Type: Individual Assignment                         Word Limit:1000  max                                                                 


achievement of a pass grade

A pass grade is achieved by meeting all the requirements defined in the assessment criteria for each individual unit.

Achievement of a merit or distinction grade

All the assessment criteria and merit grade descriptors need to be completed within a unit to achieve a merit grade.All the assessment criteria, merit and distinction grade descriptors must be completed within a unit to achieve a distinction grade.ny learner submission that does not meet a targeted assessment criterion must be re-submitted by a date specified by the assessor. 

Specification of Assessment

  • Present your work in one business report style which should include table of contents, reference list, foot or end notes and appendices if any
  • Include the reference code of this assignment on your assignment submission front page.
  • Each page must be numbered at the bottom right hand side.
  • Ensure the following information is in the footer on every page:
    •  Your name
    •  The production date of your submission
    • The code number of your assignment brief
    • The page number
  • Spell-check the document and make sure there are no grammatical errors.
  • Complete all the tasks.
  • Produce clear specific reasoning and arguments in support of your answers.
  • Submit your work in a single work processed document of not more than 5000 words for all Learning Outcomes. This word limit is only for guidelines, and is not applied to grading.
  • You must include a bibliography at the end to show where your information was sourced.
  • Your sources must be identified using the Harvard referencing system. The words used in your bibliography will not be included in your word count.

Recommended Resources

HILL, A and HILL, T. (2011) Essential Operations Management. London: Palgrave.

PETTINGER, R. (2007) Introduction to Management. 4th Ed. London: Palgrave

Macmillan.

SLACK, N., BRANDON-JONES, A. and JOHNSTON, R. (2013) Operations

Management. 7th Ed. Harlow: Pearson.

SCHEDLITZKI, D. and EDWARDS, G. (2014) 


Plagiarism and Collusion

Any act of plagiarism and collusion will be seriously dealt with according to the regulations. In this context the definition and scope of plagiarism are presented below:

‘Plagiarism occurs when a student misrepresents, as his/her own work, the work, written or otherwise, of any other person (including another student) or of any institution. Examples of forms of plagiarism include[1]:

  • the verbatim (word for word) copying of another’s work without appropriate and correctly presented acknowledgement;
  • the close paraphrasing of another’s work by simply changing a few words or altering the order of presentation, without appropriate and correctly presented acknowledgement;
  • unacknowledged quotation of phrases from another’s work;
  • The deliberate and detailed presentation of another’s concept as one’s own.’

All types of work submitted by students are covered by this definition, including, written work, diagrams, designs, engineering drawings and pictures.

‘Collusion occurs when, unless with official approval (e.g. in the case of group projects), two or more students consciously collaborate in the preparation and production of work which is ultimately submitted by each in an identical, or substantially similar, form and/or is represented by each to be the product of his or her individual efforts. Collusion also occurs where there is unauthorised co-operation between a student and another person in the preparation and production of work which is presented as the student’s own (Carroll, J and Appleton, J.( 2001) Plagiarism – A Good Practice Guide.  Oxford Brookes University/JISC, Oxford). 

All work for assessment must be submitted with a Turnitin Report on plagiarism.  The Maximum Turnitin score admissible is 15% (after deduction of 1% & 2% records). Assignments with more that this adjusted 15% score will be automatically referred for reworking and resubmission

Extension and Late Submission   

If an extension is necessary for a valid reason, requests can me made using a course work extension request form available from the college. Please note that the lecturers do not have the authority to extend the coursework deadlines and therefore do not ask them to award a coursework extension.The completed form must be accompanied by evidence such as a medical certificate in the event of you being sick. 

Assignment Resubmission Policy

A Resubmission is any work handed in for final assessment a second time.

The Final Deadline is the date on which the whole assignment must be completed and submitted (usually in week 12 at the end of the semester).

Work submitted                                          To be Resubmitted

  • Referred after Final Deadline Four weeks after the final deadline
  • Missed Final Deadline End of next semester
  • Missed formative assessment(s) and
  • Referred SMALL after resubmission £25 reassessment fee
  • Referred LARGE after resubmission Repeat semester and attend classes 

Completed, assessed units (Pass, Merit) from your first Semester may be reworked and submitted  for a higher grade once only  on payment of a reassessment fee of £25. 


ASSESSMENT DECISIONPart 3 Assessment Record

 

Programme:                         BTEC Higher National Diploma (HND) in Business

Unit Title and Number:         Management and Operations (Unit 4)

Unit Level:                           4

Module Tutor:                      Dr Kwabena Frimpong

Email:                                  [email protected]

 

Learner’s Name: ____________________                          Learner ID: ___________________

 

Year Group:______________________   

 

Assessment Decision :  Refer/ Pass/ Merit/ Distinction   Date:_______________ 

Criterion

Met

Evidence

Feedback

LO1 Differentiate between the role of a leader and the function of a manager

P1 Define and compare the different roles and characteristics of a leader and a manager.

 

 

 

M1 Analyse and differentiate between the role of a leader and function of a manager by effectively applying arange of theories and concepts.

 

 

 

LO2 Apply the role of a leader and the function of a manager in given contexts

P2 Examine examples of how the role of a leader and the function of amanager apply in different situational contexts.

 

 

 

P3 Apply different theories and models of approach, including situational leadership, systems leadership and contingency.

 

 

 

M2 Assess the strengths and weaknesses of different approaches to situations within the workenvironment.

 

 

 

LO1 & 2

D1 Critically analyse and evaluate the different theories and approachesto leadership in given contexts.

 

 

 

LO3 Demonstrate an appreciation of the role leaders and managers play in the operations function of an organisation

P4 Explain the key approaches to operations management and the role that leaders and managers play.

 

 

 

P5 Explain the importance and value of operations management in achieving business objectives.

 

 

 

M3 Evaluate how leaders and managers can improve efficiencies ofoperational management to meet business objectives successfully.

 

 

 

LO4 Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment

P6 Assess the factors within the business environment that impact upon operational management and decision-making by leaders and managers.

 

 

 

M4 Analyse how these different factors affect the business environment and wider community.

 

 

 

LO3 & 4

D2 Critically evaluate application of operations management and factors that impact on the wider business environment.

 

 

 

Feedback on this coursework will be given to students on 1st April 2016 

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