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Discuss about the Professional Skills for Business Analysis.



Professional skills for business analysis are important to have a clear and sound understanding of the skills that are needed to become a successful graduate professional (Chen, Chiang and Storey 2012). This assignment deals with three case studies, which have different sets of skills. The first case study is about checking the analytical skills that are needed to complete the participation in degree colleges successfully. Moreover, it also has two other case studies such as “Custom Load Trucking” and “John and Jacob, Inc.: Online Trading System”. The morale of these case studies is very simple. It helps in developing the necessary skills that are necessary for a successful completion of the degree courses in colleges and for becoming successful graduate professionals.

Phases in College Completion Cycle

After entering into the colleges, the life cycle that completes after a successful completion of the course does pass through certain common phases. Following are the different phases that are involved in the complete life cycle for a student in the degree courses colleges (Bhatia 2014):

  • Admission into the desired courses
  • Payment of fee
  • Attending the classes
  • Participating in the projects
  • Preparing the different assignments
  • Appearing in the semester exams
  • Successfully completing the degree course by passing with good grades

Activities with each phase

After entering into the degree courses, few of the phases are most important such as taking part in cultural events, participating in different project works, doing numerous assignments, appearing in the semester exams (Bargiela-Chiappini and Nickerson 2014).

Activities that are included during the participation into a cultural event would be playing some kinds of role such as inspirational roles. The cultural related program is very important as this help the students in generating the necessary awareness towards the cultural facts of the concerned nation or the other nation. This is very important to prevent any racial discrimination at the study place, which is a barrier to the education (Sonteya and Seymour 2012).

Other things such as project works, assignment works are very much educational things that are parts of course module (Fleisher and Bensoussan 2015).


Techniques involved in doing project works and assignment works are just about going thoroughly to the requirement and prepare the works accordingly. However, cultural awareness can be enhanced through some lectures of professors or more efficiently through a program on cultural differences. Cultural Program is indeed much valuable as it helps in preventing discrimination related activities at the study place (Silbiger 2016).


The best model for student life at the degree colleges can be one that drives the students for a motivational approach towards every activity, which are probable at the college life. This is something, which finds very les awareness from the senior staffs of the college. However, this is very important for an educational environment. This is because of the following reasons (Singleton 2013):

  • Racial discrimination at the study place that also disturbs the study environment
  • Interestingly, Australia is among those countries, which has high rate of cases of racism
  • Motivational approach would be of high appreciation in those circumstances as this helps in staying firm strong with the ultimate goal to crack the course with utmost success
  • Motivation also helps students in staying strong in odd situations such as when some students fail some of its assignments or semesters
  • These are such instances that damages the motivational thoughts of the students, which is of high importance for their career prospect

The model, which the learner has created, is different to that person who helps in planning and controlling the entire participation of a student during its degree course. Person who takes care of all the proceedings related to the course module have very less time to concentrate in other parts of student life. They simply miss on something, which is rather more important in order to incept graduate level skills in students (Muller 2012).



There are no such tools to incept the feelings of motivation into students; however, it can well be achieved by incepting someone who can spend some moments with the students. This can well be achieved by the inclusion of a motivator who is experienced in handling the fights and conflicts in between the students. The college committee should appoint such person who is a professional motivator (Shelby 2013).

Judging the decision of CLT

The decision of CLT to choose one of the employees from the organization for the post of project manager for reducing the flaws in transport service and meeting the increasing demands of shipments is not a healthy move. This is because of the fact that IT experts are not very keen on taking participation in the transport department. It is very clear in the given case study, that IT experts of the Company are not keen on taking part in the transport system. Stewart who is being nominated as the potential choice for the post of project manager might have strong previous records but that are all related to the technical department (Laguador 2015).

The CLT Company should look for someone who has a proven record in the field of transport department. It is indeed tough to find out such skills, as there are potential shortages in the market. However, the Company can make their contact with some of the transport companies to hire a person who is well versed with all the functionalities and operations of the transport department (Hillmer, Wiedenbrueg and Bunz 2012).

Criteria to check the capabilities

Monica has shown her interest in Stewart for the post of project manager for the transport department. However, Monica needs to check the credentials of the selected candidate for the required task. The selected candidate has a proven record of supervisor in the same Company; however, to handle a project, which is related to the transport and vehicles is something very uncommon. IT experts of the Company are not very keen for the transport department. It then becomes mandatory for Monica to have an interview with Stewart on his education and interest level for the transport department (Fisher, Bagiati and Sarma 2014).


Job Structure

The selected personal for the transport department by Monica is well versed in previous IT projects; however, it has no proven records for the transport department. Monica has just selected Stewart to fill the gaps created by the shortages of skills in the market. Nonetheless, it becomes necessary for Monica to have some guidelines to the selected Stewart to encourage him for a controlled approach. The structure of the job for Stewart would have following elements in it (Winters et al. 2013):

  • Analysing the trucking capabilities of the CLT
  • Analysing the technological advancement of the CLT
  • Making the shipments accordingly
  • Keeping a track on all the shipments to reduce the risk of shipment failure to the maximum possibilities

Advises to Stewart

            If the learner would be in place of Monica, the learner would have gone to propose the following advices to Stewart to make him efficient project manager for the transport department (Bridge and O'Neill 2012):

  • Keep a track on the loading and unloading tasks
  • Communicate well to the driver in order to encourage him for a quick delivery of the goods
  • Communicating with the clients for assuring them about the shipment of the products as per their requirement
  • This is helpful in establishing a friendly and cooperative environment in between the client and the Company
  • The learner should also focus on managing a sufficient manpower, which could efficiently handle all the processes that are involved in goods transportation such as loading, unloading, driving and many more
  • Needs to keep a track on the fuel shortages
  • Need to fill up the required fuels at the most appropriate stages prior to the shipment

Method to involve Brokers

Edward is confused on educating its brokers on the development program, which the John and Jacob, Inc is about to adopt to enhance its competitiveness in the market. Meeting with all the brokers at different branches of the Company in the United States is time consuming and exhaustive. According to the learner, meeting with one or two selected brokers, which represent the group of brokers would be advisable and time saving (Laguador 2015).

The invited brokers might be aware of the tech gadget, which the Company is going to introduce; however, brokers are needed to be educated on how to use those gadgets. Every common person at present time is aware of the Tablets and Smartphones. It is also aware of the social platforms but the job requirement is not limited only to the usage of such gadgets but it is more than that. Brokers are needed to be educated on a particular platform of the website, which the Company would use for the online trading purposes (Muller 2012).

Process to involve Customers

The customers of John and Jacob are unsatisfied with the existing system of the Company. It is very difficult to have their participation in the development process. To ensure that those customers who are a representatives of this Company, it is advisable to check the database to identify its potential customers. However, its customers are not happy with the existing trading system of the Company. It is very challenging for the Company to have the participation of its trusted customers in the development process (Singleton 2013).

Edward can encourage its customers by citing the flaws of the existing trading system and showing the importance of propose technologies for the trading system. It is rather very easy to communicate with the customers as the development is related to tech gadgets, which is the advanced version of the existing method. Edward can cite the importance of propose technology by showing the level of ease with which the task can be completed with the usage of Tablets and Smartphones for twitting and mailing (Silbiger 2016).

Inclusion of other stakeholders

The list of peoples that are needed to be incepted to enhance and organize the functionalities of the operation can be shortlisted by analysing the domain of expertise needed for the operation of the added development. Moreover, Edward can also judge the requirement of stakeholders based on multi operation facilities at the different tech gadgets. List of people that to be incepted in the development process are as follows (Bhatia 2014):

  • Back end operations such as accounting and investing
  • Tech experts who can educate on the usage of gadgets to all the stakeholders
  • Support from the middle management to have their help on the financial part of the project


Professional skills for business analysis are an important asset for an individual and the organization. It guides them to the analytical capabilities on different business terms. Moreover, to have a successful business in the market, it is necessary to understand the personal capabilities with the changing environment in the market.



Bargiela-Chiappini, F. and Nickerson, C.R., 2014. Writing business: Genres, media and discourses. Routledge.

Bhatia, V.K., 2014. Analysing genre: Language use in professional settings. Routledge.

Bridge, S. and O'Neill, K., 2012. Understanding enterprise: entrepreneurship and small business. Palgrave Macmillan.

Chen, H., Chiang, R.H. and Storey, V.C., 2012. Business intelligence and analytics: From big data to big impact. MIS quarterly, 36(4), pp.1165-1188.

Fisher, D.R., Bagiati, A. and Sarma, S., 2014. Fostering 21st century skills in engineering undergraduates through co-curricular involvement. age, 24, p.1.

Fleisher, C.S. and Bensoussan, B.E., 2015. Business and competitive analysis: effective application of new and classic methods. FT Press.

Hillmer, G., Wiedenbrueg, R. and Bunz, A., 2012. Competences Required by Industry from Early-Career Engineering Graduates–Developing Management & Leadership Skills in Engineering Education. Innovations, 2012, pp.291-304.

Laguador, J.M., 2015. Industry Skills And Training Requirements Towards Employability. International Journal of Multidisciplinary Academic Research, 3(2), pp.7-10.

Muller, E., 2012. Innovation interactions between knowledge-intensive business services and small and medium-sized enterprises: an analysis in terms of evolution, knowledge and territories (Vol. 11). Springer Science & Business Media.

Shelby, R., Patten, E., Ansari, F., Pruitt, L., Walker, G. and Wang, J., 2013. Implementation of leadership and service learning in a first-year engineering course enhances professional skills. International Journal of Engineering Education, 29(1), pp.1-14.

Silbiger, S., 2016. The 10-day MBA: a step-by-step guide to mastering the skills taught in top business schools. Hachette UK.

Singleton, W.T., 2013. The analysis of practical skills. Springer Science & Business Media.

Sonteya, T. and Seymour, L., 2012. Towards an understanding of the business process analyst: an analysis of competencies. Journal of Information Technology Education: Research, 11(1), pp.43-63.

Winters, K.E., Matusovich, H.M., Brunhaver, M.S. and Chen, H.L., 2013. From freshman engineering students to practicing professionals: Changes in beliefs about important skills over time. age, 23, p.1.


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