Discuss about the Repairing Jobs That Fail To Satisfy for Drainflow Company.
Organizational behavior is the study of individuals, groups and people working together in an organization. Two people are not likely to behave the same in any situation of the work. Organizational behavior helps the organization to attain the growth of human behavior towards attaining the organization efficiency. There are various attitudes and actions that people exhibit to the behavior of the organization.
The critical analysis on this case study of repairing the jobs that fail to satisfy is that the drain flow company is that it has failed to meet customer needs and satisfaction.
Behavioral theory of motivation by Hertzberg explains the problem of the drain flow company how the employees are not satisfied with the incentives and that is the main cause for lack of job satisfaction. The company has does not a well-defined job design which causes lack of coordination and proper knowledge thus causing dissatisfaction of employees (Miner, 2015).
The behavioral theory of leadership can also explain the problem of how the drain flown company lack of good leadership is determined by objectives set in the organization. Drainflow does not have a system of identifying the job requirement neither does it train the employees. System approach theory identifies that drain Flow Company does not have a sub system that drives the work in the company systems like department such as human resource, finance and management.
The Solution for Drainflow Company can be grounded on the fact that, the company should redesign each job, train employees, job rotation; have a new rewarding system in order to improve customer satisfaction. There should be strategies for employee motivation and development of line management so that every stakeholder can feel satisfied, to improve the productivity of the company (Lazaroiu, 2015).
Lazaroiu, G. (2015). Employee motivation and job performance. Linguistic and Philosophical Investigations, 14, 97.
Miner, J. B. (2015). Organizational behavior 4: From theory to practice. Routledge.