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Satisfaction Of The Employees: Performances

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Question: Describe about the Satisfaction of the Employees for Performances?     Answer: Introduction Performance measurement is the degree to which the performance of the employees is measured against a certain predetermined standards. This is done to achieve the objectives of the business. Performance is defined as the role the employee has in the organisation, and the inspection of their activities and work. Critically it is the assessment of the work of the employees on all dimensions. The banks serve wider section of the people with their products and services and the employees work hard to meet the needs and demands of the people of the society (Bititci and MacBryde, 2002). The employees need to constantly upgrade their skill and performances in order to meet the needs of the banks to serve its customers. Though in case of big banks like Banque du Caire it is not possible to evaluate the performances of all the employees it is done on a particular branch of the bank . Literature review Performance appraisal helps in the success of the organization in meeting the strategic purpose and also to increase the effectiveness of the working processes by continuous improvement of the performance of the individuals and also to focus on the weak areas that could be improved. It is also considered be an important aspect of the human resource management in both the public and the private sector of the organisation. Further it is used to measure the efficiency and the effectiveness of the employees. Performance appraisal is needed for the following purpose: To increase the motivation to execute effectively To increase the self-esteem of the staff To gain a new insight into supervisors and staff To distribute rewards based on a credible and fair basis To develop valuable communication system among the participants   The Organization: Bank De-Cairo or Banque du Caire, Egypt The bank was founded in the year 1952. The bank from its inception which was 62 years ago has been a major contributor to the economy of Egypt. The bank is one of the top banks in Egypt and has continuously supported the national economy of the country. The bank has their headquarters in Cairo. To date the bank has 228 branches in the whole country. Outside the country the bank has offices in Zimbabwe, Harare to name a few. The bank is owned by the government of Egypt. The bank ensures the easy access to its customers to the products as well as the services through the extensive networks it provides (, 2015).  The bank has 424 ATMs spread across the whole country. The bank is trying hard to improve the standards of its management, services and products as well as the corporate governance of the company. The bank also provides exclusive training programs to its employees to maintain the level of performances of the employees of the bank (Friedlob, Schleifer and Plewa, 2002). The bank offers various innovative and competitive products in the retail sector. In the corporate sector the bank tries to fund the various sectors by giving syndicated loans and also financing the microfinance projects.  The background of the study The project report deals with the performance appraisal of the employees and how the performance is measured in the banks. It is also seen on which basis the employees are evaluated in the bank. The steps taken by the bank to improve the performance of the employees are also discussed in the project. The purpose of this project is to measure the performance of th employees who work in the Banque du Caire. The employees of the bank were surveyed and interviewed (Banque Du Caire Performance Report, 2012). It was seen that the employee relationship, salary, promotion has little to do with the performance of the employees whereas motivation and institutional belonging has a more influence on the performance of the employees. Big organisations like the bank the performance measurement is carried out in the branches or the head office. Managing the performance of the employees has become a very important factor for a long time and has recently gained large attention (Chompukum, 2015). It is due to the fact of the increasing competitiveness of the business environment. It also increases the financial performances of the bank.   Objectives:  The objective of the research can be summarised as: To identify how the performance is measured at the Bank. To critically evaluate the employee's perception of performance measurements. To identify any potential areas to improve the performance measurements to raise the level of satisfaction A Research Question To find out how the employees rate their perception of the performance, and how the bank measures the performance of the employees we have formulated a question based on which the study was carried out (, 2015). The guiding question is: How is communication and monetary benefits helpful in raising the level of performance of the employees?   The

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