Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!
loader

Phone no. Missing!

Enter phone no. to receive critical updates and urgent messages !

Add File

Error goes here

Files Missing!

Please upload all relevant files for quick & complete assistance.

Guaranteed Higher Grade!

SITSS00035 Customer Support Management

tag 0 Download 4 Pages / 961 Words tag 28-07-2021

Questions

Warning: Entering or editing data in this journal entry after 2359 hours on 09 August will result in the deduction of marks.
 
Write a short experiential piece on customer support. It should be your personal (real) experience. Do not try and write an imaginary case. Future assignments will be based on this piece so please write it as honestly as possible from the view of a customer. [Please read Assignment 3 to understand what this setting is all about. It can be a bad experience with a mobile phone service provider, an over-the-counter service in a fast food outlet, supermarket, theme park or just about any place, business or organisation.]
 
Important Note: Attempting to contact any emergency service to obtain data for this assignment is not permitted and will automatically attract a zero mark for this assignment.  Doing so is also an offence under the Commonwealth Criminal Code Act and is punishable under Australian law.
 
Answer the following questions by writing in the Journal section of Interact2: (hints and tips to write this assignment is available under Assignment tab of Interact2)
 
Q1 - Name/type of Organisation
You are NOT to use any real name of person/s or the organisation/s involved. Kindly use pseudonyms for personal names. For organisations, use ABC Phone Company, XYZ Supermarket, CDE Government Agency, etc.

Provide a short background (one-liner) to this organisation.

Q2 - Communication Method 
State the communication method involved. If multiple methods, state all of them and the stages involved.

Q3 - Describe the Problem or Enquiry 
Write for the reader. Be as detailed as possible about your experience.

Q4 - Resolution or Proposal for Resolution
Now write from the view of the other side as what could have been done to resolve the case. Outline steps or processes that you may deem necessary for this to happen. If the case was resolved, explain how it was resolved.

Download Sample Now

Earn back the money you have spent on the downloaded sample by uploading a unique assignment/study material/research material you have. After we assess the authenticity of the uploaded content, you will get 100% money back in your wallet within 7 days.

Upload
Unique Document

Document
Under Evaluation

Get Money
into Your Wallet

Total 4 pages

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2021). SITSS00035 Customer Support Management. Retrieved from https://myassignmenthelp.com/free-samples/sitss00035-customer-support-management/problem-or-enquiry.html.

"SITSS00035 Customer Support Management." My Assignment Help, 2021, https://myassignmenthelp.com/free-samples/sitss00035-customer-support-management/problem-or-enquiry.html.

My Assignment Help (2021) SITSS00035 Customer Support Management [Online]. Available from: https://myassignmenthelp.com/free-samples/sitss00035-customer-support-management/problem-or-enquiry.html
[Accessed 27 January 2023].

My Assignment Help. 'SITSS00035 Customer Support Management' (My Assignment Help, 2021) <https://myassignmenthelp.com/free-samples/sitss00035-customer-support-management/problem-or-enquiry.html> accessed 27 January 2023.

My Assignment Help. SITSS00035 Customer Support Management [Internet]. My Assignment Help. 2021 [cited 27 January 2023]. Available from: https://myassignmenthelp.com/free-samples/sitss00035-customer-support-management/problem-or-enquiry.html.


Stuck on Any Question

Our best expert will help you with the answer of your question with best explanation.

question
We will use e-mail only for:

arrow Communication regarding your orders

arrow To send you invoices, and other billing info

arrow To provide you with information of offers and other benefits

Phone no. Missing!

Enter phone no. to receive critical updates and urgent messages !

loader
250 words
Error goes here

Error goes here

Files Missing!

Please upload all relevant files for quick & complete assistance.

We Can Help!

Get top notch assistance from our best tutors !
Excel in your academics & career in one easy click!

icon

Other Samples

Content Removal Request

If you are the original writer of this content and no longer wish to have your work published on Myassignmenthelp.com then please raise the content removal request.

icon

5% Cashback

On APP - grab it while it lasts!

Download app now (or) Scan the QR code

*Offer eligible for first 3 orders ordered through app!

screener
ribbon
callback request mobile
Have any Query?
close
Subtraction Payment required!

Only one step away from your solution of order no.