$20 Bonus + 25% OFF
$20 Bonus + 25% OFF
Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!
Add File

Error goes here

SITXHRM003 Lead And Manage People

tag 0 Download6 Pages / 1,354 Words tag Add in library Click this icon and make it bookmark in your library to refer it later. GOT IT

Question:

SCENARIO

The Brougham Dining Room

You have just been appointed as a senior supervisor of a four star 400 bed city centre based hotel.
 
You have been appointed by the new general manager on your first day and find that you have worked with her in the past and had a very good working relationship with her. You also know she is an excellent manager and communicator. You also know that she respects you and your views.
Later that day she has called you to her office and explains the following situation she has found at the hotel:
 
She explains that she has only been in the job less than two weeks. Her initial reports are that you have a high turnover of first line employees with 75% staying less than a year. Although they are payed a little more (3%) in wages than the national average. Your employees work on average a 49 hr week due to a staff shortage. You also have a chronic sickness record amongst your front line employees.
 
The previous and other supervisors have a high technical skill rate, and consider themselves to be firm but fair in dealing with subordinates.
A recent report also shows that in a company survey (taken from frontline employees working at the hotel) they feel they are bullied and constantly undervalued by their supervisors and management. They also feel that they are not listened to, not given or included in changes and expected to do tasks with little, and in some case no supervision or training. But, often get blamed when things go wrong that they have not been told or consulted about. The survey also reported some employees don’t like the fact that they are treated and spoken to like children and are often spoken to harshly with no consideration or though given to them as individuals, “they feel they are just a number”.
 
The standards over the last three years in food and beverage department and in particular the banqueting department have fallen along with productivity and profits. Hence the previous supervisor has since resigned and left the company earlier this week.
 
In the report and customer survey your new general manager instigated, showed that 31% of customers would not return due to having to wait too long for service and felt the staff did not smile and felt rushed in ordering their meals and drinks. To make things worse a recent visit from the local newspapers food critic “slammed” the atmosphere in your restaurant, and service stating: “staff looked miserable, and did not want to be there “, and that he witnessed a supervisor/manager dressing down a young worker behind the bar for spilling several drinks not even considering that she (Abigale) had cut her hand (although not badly) in the accident.

Your general manager has asked you for your input on how to tackle the situation and stated that she will be willing to consider anything you may like to suggest. She has asked you to draw up a plan for your area to bring about a change and has stated she may consider rolling it out across the hotel. So, you are to look at the short and longer term strategies. But, first has asked you to draw up your thoughts, ideas and an initial plan for the next meeting to present to her and her new assistant general manager in three weeks time.

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2020). Lead And Manage People. Retrieved from https://myassignmenthelp.com/free-samples/sitxhrm003-lead-and-manage-people/delegation-of-duties.html.

My Assignment Help (2020) Lead And Manage People [Online]. Available from: https://myassignmenthelp.com/free-samples/sitxhrm003-lead-and-manage-people/delegation-of-duties.html
[Accessed 05 August 2021].

My Assignment Help. 'Lead And Manage People' (My Assignment Help, 2020) <https://myassignmenthelp.com/free-samples/sitxhrm003-lead-and-manage-people/delegation-of-duties.html> accessed 05 August 2021.

My Assignment Help. Lead And Manage People [Internet]. My Assignment Help. 2020 [cited 05 August 2021]. Available from: https://myassignmenthelp.com/free-samples/sitxhrm003-lead-and-manage-people/delegation-of-duties.html.


MyAssignmenthelp.com has become one of the leading assignment help provider in New York City and Boston. We provide top class auditing assignment help. Not only auditing, but we also cover more than 100 subjects and our writers deal with all types of assignments with utmost expertise. To make writing process faster and accurate, we have segmented our assignment experts' teams as per their expertise on writing different types of assignments. We guaranteed that students who buy our assignment online get solutions worth their investment.

Latest Management Samples

HI5019 Strategic Information System

Download : 0 | Pages : 14

Answer: Introduction Automatic Information Systems are extremely necessary in the functions and operations that are carried out by the organizations in the present times. Execution of these operations through manual processes is no longer feasible and it has become essential to adapt latest technology for operational, technical and administrative activities that are carried out in the organization. Accounting Information Systems are one such in...

Read More arrow Tags: Australia Cherrybrook Computer Science HI5019 Strategic Information Systems Holmes Institute 

BG007 Project Management

Download : 0 | Pages : 5

Answers: Question 1 Heading an organizational department comes with a couple of challenges, and it requires comprehensive managerial skills, creativity, and excellent communication skills to efficiently coordinate different activities, committees, and handling of emergencies (Atkinson et al 2006, p.670). Given my responsibility as the university contact person, I have to immediately organize for an emergency meeting with the university execu...

Read More arrow

ARBE6403 Project Communication

Download : 0 | Pages : 4

Answer: Assess and compare the communication practices of the company's two main competitors Cole's food chain store has a market share of 24% of the total market share in Australia. The communication strategy that has enabled Coles to conduct its business is investing on website communication. (Elmuti & Kathawala, 2013).  In the Coles websites, they update their wide range of offers and relevant product information needed by cl...

Read More arrow Tags: Australia Mount Lewis Management Communication and E-Communication Rockdale University MBA 

HI6008 Business Research

Download : 0 | Pages : 23

Answer: Introduction: A literature review is one of the major sections of the research study in which researcher includes the current knowledge of a particular topic. This section is prepared from secondary sources such as books, journals, and research articles.     The ever-evolving use of the internet is driving explosive growth in e-commerce; hence it is also enhancing the way business entities are developing relationships ...

Read More arrow

HRMT20024 Managing Human Resources

Download : 0 | Pages : 10

Answer: Introduction Recruitment is an important function of human resources. Process of recruitment involves motivating prospective candidates to apply for a specific job in an organisation (Brown, 2011) Organisations face many challenges while recruiting a workforce. The current study evaluates the recruitment challenges of Qantas Airlines. Qantas Airlines is the largest airline of Australia by fleet size. The firm was founded in ...

Read More arrow Tags: Australia Mckinnon Management Report on Recruitment in an Industry/Organisation University of Western Australia MBA 
Next

Still in Two Minds? The Proof is in Numbers!

33845 Genuine Reviews With a Rating of 4.9/5.

student rating student rating student rating student rating student rating
19 Jul 2021

Mechanical Engineering

Assignment: 8 Pages, Deadline: 8 days

Passed my subject because of you. Thank you........................................................................

flag User ID: 2***76 Sydney, Australia

student rating student rating student rating student rating student rating
19 Jul 2021

Healthcare

Essay: 1 Page, Deadline: 17 days

Instructors comments on marking :



The depression rate has been increased by 31% among teenagers in America as a consequence of the excessive us ...

flag User ID: 6***41 Campbell River, Canada

student rating student rating student rating student rating student rating
19 Jul 2021

English

Assignment: 0 Pages, Deadline: 4 days

Grate job on my assignment. I got a 100 on it. thank you. I have two questions? 1)Whats The distance from Clarksville,TN to Dayton, Ohio? What's the ...

flag User ID: 7***74 United States

student rating student rating student rating student rating student rating
19 Jul 2021

Assignment

Essay: 5 Pages, Deadline: 6 days

Great job by an incredible organization that truly goes above and beyond to assist in any matter. I truly thank you again for your help.

flag User ID: 5***89 Hillsborough, United States

student rating student rating student rating student rating student rating
19 Jul 2021

Networking

Programming: 4 Pages, Deadline: 30 days

Very Good Team and they attend to you whenever u need them and make all the changes required as soon as possible.

flag User ID: 6***7 Brisbane, Australia

student rating student rating student rating student rating student rating
19 Jul 2021

It Write Up

Assignment: 4 Pages, Deadline: 16 days

This was short assignment but i was satisfied with the work. I got good grades and passed the assignment. The assignment was overall good. I ordered i ...

flag User ID: 6***34 Canada

student rating student rating student rating student rating student rating
18 Jul 2021

Healthcare

Essay: 4 Pages, Deadline: 6 days

the revised version of the assignment was ok, based on the feedback for all the parts.

flag User ID: 5***77 Australia

student rating student rating student rating student rating student rating
18 Jul 2021

Nursing

Home Work: 4 Pages, Deadline: 4 days

My assignment always done on time sometime before the given time. MY ASSIGNMENT team is very responsive.

flag User ID: 4***34 United States

student rating student rating student rating student rating student rating
18 Jul 2021

Nursing

Assignment: 4.8 Pages, Deadline: 5 days

My Assignment was done very good. Good work and it was delivered on time. Very responsive.

flag User ID: 4***34 United States

student rating student rating student rating student rating student rating
18 Jul 2021

HRM

Thesis: 6 Pages, Deadline: 9 days

YOU WORKED HARD ON THIS ASSIGNMENT AND DID EXACTLY WHAT WAS ASKED. THANKS, AND I CAN'T WAIT FOR YOU TO DO WELL ON THE NEXT WORK.

flag User ID: 4***64 United States

student rating student rating student rating student rating student rating
19 Jul 2021

Mechanical Engineering

Assignment: 8 Pages, Deadline: 8 days

Passed my subject because of you. Thank you........................................................................

flag User ID: 2***76 Sydney, Australia

student rating student rating student rating student rating student rating
19 Jul 2021

Healthcare

Essay: 1 Page, Deadline: 17 days

Instructors comments on marking :



The depression rate has been increased by 31% among teenagers in America as a consequence of the excessive us ...

flag User ID: 6***41 Campbell River, Canada

student rating student rating student rating student rating student rating
19 Jul 2021

English

Assignment: 0 Pages, Deadline: 4 days

Grate job on my assignment. I got a 100 on it. thank you. I have two questions? 1)Whats The distance from Clarksville,TN to Dayton, Ohio? What's the ...

flag User ID: 7***74 United States

student rating student rating student rating student rating student rating
19 Jul 2021

Assignment

Essay: 5 Pages, Deadline: 6 days

Great job by an incredible organization that truly goes above and beyond to assist in any matter. I truly thank you again for your help.

flag User ID: 5***89 Hillsborough, United States

student rating student rating student rating student rating student rating
19 Jul 2021

Networking

Programming: 4 Pages, Deadline: 30 days

Very Good Team and they attend to you whenever u need them and make all the changes required as soon as possible.

flag User ID: 6***7 Brisbane, Australia

student rating student rating student rating student rating student rating
19 Jul 2021

It Write Up

Assignment: 4 Pages, Deadline: 16 days

This was short assignment but i was satisfied with the work. I got good grades and passed the assignment. The assignment was overall good. I ordered i ...

flag User ID: 6***34 Canada

student rating student rating student rating student rating student rating
18 Jul 2021

Healthcare

Essay: 4 Pages, Deadline: 6 days

the revised version of the assignment was ok, based on the feedback for all the parts.

flag User ID: 5***77 Australia

student rating student rating student rating student rating student rating
18 Jul 2021

Nursing

Home Work: 4 Pages, Deadline: 4 days

My assignment always done on time sometime before the given time. MY ASSIGNMENT team is very responsive.

flag User ID: 4***34 United States

student rating student rating student rating student rating student rating
18 Jul 2021

Nursing

Assignment: 4.8 Pages, Deadline: 5 days

My Assignment was done very good. Good work and it was delivered on time. Very responsive.

flag User ID: 4***34 United States

student rating student rating student rating student rating student rating
18 Jul 2021

HRM

Thesis: 6 Pages, Deadline: 9 days

YOU WORKED HARD ON THIS ASSIGNMENT AND DID EXACTLY WHAT WAS ASKED. THANKS, AND I CAN'T WAIT FOR YOU TO DO WELL ON THE NEXT WORK.

flag User ID: 4***64 United States

5% Cashback

On APP - grab it while it lasts!

Download app now

*Offer eligible for first 3 orders ordered through app!

callback request mobile
Have any Query?