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Supplier Relationship Management: SRM Add in library

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Describe about the Supplier Relationship Management?


SRM (Supplier Relationship Management) highlights towards the protocol and the practice, which are commonly found to be associated with suppliers. It can be analyzed that most of the suppliers highlight SRM as an organized approach to define the need and demand for the providers. It further focuses on establishing and thereby managing the concept of company-to-company linkage. This is obtained to fulfill the needs of the sector. When there is no conscious procurement-supplier linkage, the practices along with the protocol in play are termed to be informal. However, formal or not, the academic along with the consulting researchers tend to organize approaches for the supplies. The protocol highlights towards the development of positive sourcing results.

The protocol of SRM highlights towards the relation numbers 3 through 6. The primary emphasis of the concept lies in the identification of the performance attributes that are attained from the suppliers. Managing these aspects based on the relationship highlights towards the consequences. The Opportunity sourcing (i.e. number 7) focuses towards the practices associated with the current need of sources. This is considered to be true discovery, which is an initiative to identify and thereby determining the usefulness of the protocol. This is frequent in both the high-tech industries along with High Margin Consumer Product industries. It is often encountered that the supply professionals tend to have innovative product revenues as a part of the performance metrics.

It can be assumed that every relationship tends to require dynamic management along with the practical leadership attributes that develop benefits for an organization. As one shift from length price relationship towards the development of a joint venture, the business linkages become closer and well defined. The benefits calculated are much deeper and broader.

The internal relationship is considered equally important as the external ones. The SRM domain tends to link the standard operations such as accounting, logistics, and engineering. The Intrinsic factors found to work against the concerted efforts of the suppliers. It can also create high consistency of the various purposes associated with an organization.

It can be stated that there are two types of measurements, i.e. targets and means. The objectives tend to the end goals, which are being sought. This includes the cost, price, quality, logistic details, marketing timing, etc. The means of measurement are considered the sub-component activities, which adds for accomplishing the targets. A common fault that is associated with the context is the over requiring means of measurements. The simpler approach is to perform several ended goal targets. The primary motto of involving stakeholders, understanding the final market, creating aligned measures are all associated with this context. Whether a defined target is used, it has been encountered that the stakeholders have their impact on the performance of the group.

The concept of SRM is commonly found to be associated with strategic rollout sourcing. Thereby it can be analyzed that the management and the leadership of working with the strategic suppliers are preferred by pure transactional attributes. Every SRM is associated with determination and communication needs, which further focuses in expectation of the suppliers, performance measurement, and involvement of action for compliance. The interactions are involved in providing the suppliers with expectations of communication along with the flow of the products and services. Moreover, SRM categorizes the supply along with the markets of the goods and services, which interacts with the selected suppliers to meet the measurable performance goals. SEM highlights towards the development of suppliers to acquire the benefit of buying a company or an organization.

SRM focuses on identifying and thereby measuring the suppliers through measurement, oversight, and management. The closer collaborative supplier relationships are of two types. This involves the supplier’s possessing capabilities for buying the company, which does not have enough strategy needs and demands.

The basic goal of SRM highlights towards the development of communication with the suppliers. They tend to share a methodology, business term and the information to improve familiarity with one another. SRM intends in ensuring the providers and thereby familiarize better core business of the enterprise.


The SRM solution editors define the protocol based on four stages:

a) Cooperative Design: It consists of the integration of the supply problems associated with designing of the products. This involves suppliers through cooperative design tools. This ensures minimum costing at every level.

b) Identification of suppliers: This highlights towards the purpose of identifying potential suppliers. Preparation of scorecard is attained by qualifying them according to their cost and production capacity, delivery deadline and the quality guarantees. Finally, the best suppliers are invited to submit their bids.

c) Selection of Suppliers: The suppliers are selected by Reverse Auction Mechanism. The role of the buyer and the seller are reversed in this context. The SRM tools have bidden interface that makes it possible to undergo three types of requests (known as RFx). These are as follows:

i) RFQ (Request for Quotation): Simple application towards the quoted price. The supplier submitting the lowest bid is selected.

ii) RFP (Request for Proposal): Request demanding to present the commercial proposal, specifying the price and information of the company. The properties of production capacities stock and delivery deadlines are counteracted with this protocol. The selected supplier evaluates the proposal based on different criteria.

iii) RFI (Request for Information): This consists of issuing a simple request for information based on the products and services offered by the supplier. This is not necessarily implied on bidding.

iv) Negotiation: This formalizes the contract between the providers (selected) and enterprise, which includes specific clauses regarding logistics, service quality, payment terms and other duties.

It is often encountered that the challenges of supplier relationship management are the increasing reliance on them and exposing the risk factors. The protocol and role of the transaction are ill defined, which inhibit further performance improvement. This limit the value forms of the supplier relationship and thereby it makes the performance more efficient. Even though there are various suppliers who are tracked and thus reported, the performance, issues may seem to persist, and the organization may not have the ability to recoup with the resulting cost. It has been estimated that most of the organization identifies the suppliers, which are strategic and thereby can be managed efficiently. In the absence of the clear set of supplier management protocol, the role of the providers in the organization tends to set the agenda and the canvas for the building organization. The initial aggressive sourcing for most of the companies yields dramatic savings and other benefits, which sustains the benefits of attaining higher reductions. This would have been difficult without an effective SRM system. The formal program for the supplier development does not exist in limiting the organization’s ability to form a win-win value with the supply base. Their inefficiency introduces towards many employees for spending time on the unnecessary reluctant interactions with the suppliers. The procurement functioning plays a leadership role in sourcing and ongoing activities. As the sourcing matures in an organization, the objectives along with value proposition of purchase need to be evolved simultaneously. Most of the organizations lack the system capabilities, which are required to be regularly supported by the supplier management across the supplier lifecycle.



Burnson, P. (9 June 2014). New Focus on Supplier Relationship Management.  Retrieved from

Engel, B. (2011). 10 Best Practices You Should Be Doing Now. Retrieved from

Guest Contributor. (3 December 2013).

North Rizza, M. (17 February 2015). The Five Secrets of Supplier Relationship Management.  Retrieved from

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