|
Helpful to achieving the objective |
Harmful to achieving the objective |
Internal origin (attributes of the system) |
Strengths
· The brand name of Verizon is globally identified and has brand attraction for the customers. · String Reputation across the U.S. · Verizon has very less competitor and works with a joint venture, Vodafone group thus increasing their strength in the business field. · Largest cell Carrier · It has approximately 98 % of its users in US used in the market. · Strong financial performance · It provides a wide variety of network service like fixed line, wireless and internet television and consists of more than 190,000 employees (Verizon.com 2015). |
Weaknesses · Provide service only in U.S not internationally · The weakness of Verizon is that it charges more money than its competitors for providing their service · 3G service sometimes not allowed customers in data usage and voice calling simultaneously · Online customer account management is not user friendly · The presence of Verizon is mainly in U.S and for its global business it works with Vodafone and other established telecom partners (Verizonwireless.com, 2016). |
External origin |
Opportunities · The customer looks for new technology and updated product in the minimum price range. · High Speed internet service · 100% GPS over U.S · Company promoted to increase their business worldwide · Thus Verizon should analyze the customer requirements and apply new technologies and innovations in their products. · Launch fushion of a cell with ipods 2-way paging · The business can be diversified in multiple fields such as expanding in audio conferencing, expansion globally and VOIP business growth (Verizonwireless.com, 2016). |
Threats · Advancement in new technologies obsoletes the networking process and the products. · There is a strong competition regarding the pricing of the service between the competitors · The company might face legal issues and cannibalization due to wireless and VOIP service offered Federal Communications Commission. · Demand of landline is decreasing incredibly (Verizon.com 2015).
|
Verizon.com (2015). 2015 Annual Report, Verion. Retrieved 11 September 2016, from https://www.verizon.com/about/sites/default/files/annual/verizon-annual-2015/downloads/15_vz_ar.pdf
Verizonwireless.com (2016). Verizon Wireless Network Extender. Retrieved 11 September 2016, from https://www.verizonwireless.com/dam/support/pdf/network_extender_user_manual.pdf
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