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System Acquisition Development And Maintenance

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Accounting Software Packages have been first choice of business organizations to perform accounts, sales and another essential activities of organizations. Traditionally, accounting operations were performed manually and different ledgers, trails and journals were maintained by accountants and bookkeepers. It was a time consuming job and some errors were also found in outputs. To resolve this problem, accounting software solutions were developed. In Australia, New Zealand and in some other countries, small and medium level businesses are using accounting software packages. The purpose of making this report is to discuss literature review about at organization that is using accounting software solutions in Australia. So here we have selected an organization Intuit which is an Australian Company and it has been serving people with its services and products for last many years. QuickBooks is an accounting software package that has developed Intuit Company and it is considered one of the best available software solutions. QuickBooks is world’s leading financial management solution that is based on online cloud accounting. In this report, we will discuss about various essential points regarding Intuit Company and its software solution QuickBooks.

In this segment of report, we will emphasize on organizational structure of Intuit Company, operational problems that occur due to organizational structure, system acquisition method and other essential points regarding Intuit (, 2017).

Current Organizational Structure of Intuit Company

With the help of organizational structure, Intuit Company manages its various small and large business operations of different departments. The organizational structure of Intuit consists of CEO, managers, technical experts, architects and other medium and low level employees.

In above organizational structure of Intuit Company, it is represented that how CEO and Chairman control activities of marketing chief, project management and CIO. Further these senior employees of company handle low level employees and guide them in their work.

According to analysis we got to know that organizational structure of Intuit Company is not responsible to cause operational problems and it does not have any kind of inefficiencies. The main operational problem of Intuit is to resolve problem of taxes by using system availability tools. Therefore, Intuit should concentrate on this problem and must do all potential efforts to resolve this problem. Also in this case, application monitoring will be used by company to ensure it is providing error-free performance to its customers. To achieve this goal, above discussed organizational structure of Intuit Company will provide support (eBay, 2017).


Most likely System Acquisition Method

The system acquisition method is used to evaluate that security is embedded throughout all phases of system development life cycle and it is also monitored system maintenance. There are different method of system acquisition such as commercial software, custom software and ERP. Among all these methods, the most likely acquisition method is ERP. It works as business process management software and also help its users to use integrated applications in secure way. Every function that is performed by ERP solution is secured and reliable, so it can be used as system acquisition method by business organizations (, 2017).

For every business organization its sales and marketing of products are so important and to run these operations successfully there is requirement to implement effective sales procedures. Intuit Company implements different procedures to enhance its sales in competitive market. Following is the system flow chart of the sales procedures of Intuit Company (QuickBooks, 2017).

According to above flow chart of sales procedures of Intuit Company, it is necessary to make a good relationship customers by introducing variety of business products and services and satisfying their needs (Businessnewsdaily, 2017). Customers are important mean of earning for every business, so it is responsibility of company to take care about their demands. So customer management is necessary. The manufacturing of company must also be according to market trends and demands of customers, because fashion is changing with fast pace, so it is necessary to be aware about market. Besides this, to attract customers towards business, advertisement of products should be effective. So marketing and advertising campaigns are also necessary to enhance sales of business products and services. In this way, sales procedures of Intuit Company works.

Control Problems and Types of potential Frauds

The main control problems that are found in above discussed sales procedures of Intuit Company are its implementation. These effective sales procedures if will not be implemented properly by employees of Intuit Company then these will not provide benefits to organization and it will put bad impact over sales of services and products of company. On another side the potential frauds that can be encountered by organization in its sales procedures are lack of security and privacy of sales related information and unauthorized access of information when this information will be accessed by multiple users in organization (, 2017).

Here we will emphasize on market size, development and adoption of accounting software packages and another essential characteristics of this software solution that makes it better than conventional solutions of accounts management (TopTenReviews, 2017).


Development and Adoption of Accounting Software Packages

Today accounting software solutions are highly used in every business organization and it is considered as a modern way to manage business accounts. But development of accounting software packages is not new (Essmart Global, 2017). In 1959, IBM developed its first accounting software package and it had capability to access and store data in organized form. Due to effective results of this accounting solution, more accounting solutions were developed with new ideas and features. Today, SAP is used in business organizations as an accounting software solution due to its flexibility, security and privacy (, 2017). After SAP, with advancement in technology, accounting software packages like MYOB, QuickBooks, Xero and Saasu are developed. In Australia, small business organizations mostly prefer to use these accounting solutions to manage their account books. In future, development of these solutions will be more improved (, 2017).

On another side, if we talk about adoption of accounting solution then it is already high and in future will be more increased. Due to some essential features of accounting solutions such as quick and easy to operate, time saving solution, cost effectiveness and reduce complexity of account problems etc. enhance its usability among small and medium businesses. To get rid of boring paperwork to maintain large ledgers, journals and account balance sheets, businesses prefer to adopt accounting solutions.


According to market research of accounting software packages, it is found that there are 121 M small businesses in Australia, New Zealand and in other countries that want to use these solutions. This market position has positive influence on market shares of companies those develop these solutions such as Intuit, MYOB, Xero and others. For example market shares of Intuit Company are near about 89%. Similarly other companies also have maximum number of shares in market.

Every business organization wants to implement best accounting software package. Therefore, it is required to identify best vendors of these software solutions that are leading in market. The market leaders of accounting software are Intuit, Xero, Saasu, Reckon One, Sage etc. To lead in market, it is necessary to have some competitive advantages that enhance value of these companies.

The main competitive advantages of these companies are their essential features, continuation in market for long time, good relationship with customers and delivery of quality products to customers (, 2017).


Challenges of Users or Customers for using Accounting Software Packages and Suggestions for Challenges

Whether it is right that adoption of accounting software solutions is increasing among business organizations and at other workplaces. But still some challenges exist that are faced by users of these software packages. Those challenges are related to understanding functionality of these software solutions by non-IT users and maintenance of security and privacy of information that is stored into software. It is commonly seen that for some non-IT users it is difficult to work with a software, so in this case these people feel uncomfortable to work with solutions. On another side, this software contains sensitive information in it. In this case it is responsibility of user to be careful about this information. It is also challenging if user have lack of knowledge to maintain security (Harvard Business Review, 2017).

Therefore, to control these challenges we would like to recommend that providers of these accounting software packages should help users to work with software by providing them basic training. Besides this, to maintain security, users should concern with developers or technical experts who have provided this service to them, about usage of security tools and techniques. In this way, these challenges can be overcome by users or customers.


References (2017). System Acquisition, Development, and Maintenance - 2014 Information Security Guide - Internet2 Wiki. [online] Available at: [Accessed 26 Apr. 2017].

QuickBooks. (2017). What Is the Sales Cycle?. [online] Available at: [Accessed 26 Apr. 2017]. (2017). How to choose the best accounting software | Business Victoria. [online] Available at: [Accessed 26 Apr. 2017].

TopTenREVIEWS. (2017). The Best Accounting Software of 2017 | Top Ten Reviews. [online] Available at: [Accessed 26 Apr. 2017]. (2017). highlights of the book database programming using c#. [online] Available at: [Accessed 26 Apr. 2017].

eBay. (2017). Top 7 Accounting Software Packages. [online] Available at: [Accessed 26 Apr. 2017].

Businessnewsdaily. (2017). Best Accounting Software for Small Business 2017. [online] Business News Daily. Available at: [Accessed 26 Apr. 2017]. (2017). Competitions - MYOB IT Challenge | UC Centre for Entrepreneurship. [online] Available at: [Accessed 26 Apr. 2017]. (2017). MYOB gains competitive advantage with completion of BankLink purchase. [online] Available at: [Accessed 26 Apr. 2017].

Essmart Global. (2017). Adoption of accounting software. [online] Available at: [Accessed 26 Apr. 2017].

Harvard Business Review. (2017). How Information Gives You Competitive Advantage. [online] Available at: [Accessed 26 Apr. 2017]. (2017). About Intuit Australia & Our Team | QuickBooks Australia. [online] Available at: [Accessed 26 Apr. 2017].

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