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Discuss about the Team Work/QA  Leadership Plan.



The case of this project is to be accomplished via the support of processes of learning performed in the classroom as well as using this acquired knowledge. The desired proficiencies for the course include, project scope planning, evaluation, along with change management. It also covers the project time planning, scheduling alongside progress management as well as project cost estimating, budgeting besides financial management. The program also covers program risk management, program quality management, project procurement management and integrating project risk, quality, as well as management of procurement.

Project Case Study Overview

Assumption is made that this group has received a contract from Coles Supermarket as a group of self-governing professional advisors to help with getting effective solution to the problem pitting the Supermarket with the workers. The problem has been precipitated by Coles refusing to enhance the penalty rates for employees despite Fair Work ruling. The Coles Supermarket is a giant one in Australia. It has refused or defied the Fair Work Commission. Subsequently, the Coles has refused to increase the penalty rates for the staffs who have been left worse off under the contentious wage agreement bump into with the union shop assistant (Lawrence, 2013).

The decision to defy mean that workers who work primarily at nights along with weekends will endure to be paid less compared to the amount they would be paid under the award conditions, that is the fundamental safety net for the workers in the retail (Leach, 2014). The contract boosted the base hourly rates of pay, however, cut penalty rates, apportioning Coles’ staff between the ones working principally during the day on week days, and the ones who depend on penalty rates. It is controversial since seventy-seven thousand Coles’ employees covered by the agreement would be left out of pocket have been discovered by the court and subsequently asking Coles to boost the penalty rates (O’Dea, 2014). The main scope of this project will be to help the Supermarket solve this teething issue or problem.  

Project case study Objective Overview

The intended work plan objective is to:

  • Offer a detailed plan for the corresponding tasks of SBM 2501.
  • Act as a live manuscript that will be rationalized accordingly as the project progresses.
  • Provide the best solution or way forward to enable the conflicted parties to this controversy solve the solution

Project Governance

Project Team Members

The project will be undertaken by four team members who will primarily work as a team. It is expected that these members will be assigned different roles and responsibilities but still work together and speak with one voice. The members of the team include Ken Smith (KS), Robert Gabriel (RG), Janes David (JD) and Reagan Brown (RB).


Roles and Responsibilities

Individual team associate of the program team shall take a foremost obligation as an interim program coordinator in the entire program relating to the processes of learning. The corresponding roles shall be rotational. The following responsibilities along with roles have been identified to help easily drive and propel the project to successful completion.

Project Coordinator (C):

  • Will coordinate the team, meeting as well as submission
  • Coordinating compliance to assignments checklist as well as requirements
  • Ensure that the assignment compilation is made in a coordinated manner to ensure that nothing is excluded
  • Ensure that the progress of the activities are coordinated and communicated effectively among the team members
  • Ensure that every team member has the resources required to effectively get the work done in a timely manner
  • Identify the issues or problems as the project progress, communicate them and find a coordinated solution to the problem or issue identified

Project Proofreader (PR):

  • Will be proof reading all documents before being handed in with respect to inscription and impressions’ clarity
  • Proof reading grammar errors or mistakes
  • Correcting the mistakes relating to grammar and even the spelling
  • Informing the team members of the noted mistakes and errors and suggest the effective corrective measures

Project Quality Manager (Q):

  • Will make sure that documents as free from spelling and grammar faults as well as unvarying along with dependability in style of formatting before individual submission besides assuring document align to the requirement of the assignment
  • Will ensure that the final assignments meets the quality and requirements set out in the assignment guideline and instruction
  • Ensure that the work is an original one without any form of plagiarism and that it meets all the rules guiding the writing including referencing, citations and formatting  

Communication Plan

Communications Governance

The communication will occur with adherence to the timeline of the project as indicated in appendix 1 of the Gantt chart of program. The respective activities’ coordinators shall lead as required. The channels for communicating shall include such forms as face-to-face meetings along with tools for online communication including Email, Skype, phone calls and Dropbox. The team members who cannot be reached for face-to-face meetings will be called and informed of any issue that needs their attention in the course of the meetings to ensure that everyone member’s input is manifested in the final minutes.

Work Breakdown Structure

 Roles and Responsibilities


/ Subjects

QA Work plan

Activity one

Reviewing Literature  

Activity two

Plan Initiation

Activity three

Comprehensive Plan

Activity four Consolidation

Team QA Work Plan for SBM 2501

















SBM 2501
















Tasks Allocation

The members of the team will begin by considering the roles that will be mentioned and on the basis of the past meetings per stage to allocate the task per phase. The tasks will be allocated on the basis of where a team member feel he can do best. The members will not be compelled to take up tasks that they feel they have challenges. In case a task’s has a huge workload, it will be subdivided and apportioned to two members to facilitate efficiency and timely submission (Jungmann et al., 2016).

Quality Management Plan

A high quality of assignments deliverables will be achieved and upheld by having the arrangement that follows:

  • An appointed coordinator, quality manager as well as proof reader will be assigned per individual assignment to make sure that each task is delivered according to the requirements of the assignment
  • Every member of the team will perform peer assessment individually using SLA along with MTA for individual activity
  • Individual member of the project team will have to give his submission of a confidential group evaluation form
  • The team requires to uphold and focus on the respective schedule of the project responsibly. The responsibilities and roles shall be approach by this team with a lot of professionalism leaving no room for mistakes and errors as much as possible (Cooney, Biddulph & Zhu, 2013).
  • APA referencing system guides the project literature references used in this project.

Risks Management Plan

Potential Risk Identified

Several potential risks have been acknowledged during the course of completing this project or assignments:

  • Lack of unwavering commitment of the members of the team
  • Limitation on the project time schedule
  • Limited accessibility to essential information

Risk Mitigation Plan:

  • Effective communication plan along with coordination mechanism
  • Effective control along with update of the project work plan
  • Exercising individual evaluation form as well as peer assessment for individual activity
  • The project team members will apply various assumption in lieu of the inaccessible data (McGregor & Smit, 2017)


Cooney, S., Biddulph, S., & Zhu, Y. (2013). Law and fair work in China (Vol. 93). Routledge.

Jungmann, F., Hilgenberg, F., Porzelt, S., Fischbach, M., & Wegge, J. (2016). Team Work and Leadership in an Aging Workforce: Results of an Intervention Project. In Advances in Ergonomic Design of Systems, Products and Processes (pp. 57-70). Springer Berlin Heidelberg.

Lawrence, G. M. (2013). Due Diligence in Business Transactions. Law Journal Press.

Leach, L. P. (2014). Critical chain project management. Artech House.

O’Dea, M. (2014). Process improvement.

McGregor, A., & Smit, J. (2017). Risk management: Human rights due diligence in corporate global supply chains. Governance Directions, 69(1), 16.


Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2018). Team Work And Leadership. Retrieved from

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[Accessed 02 April 2020].

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