The following report is going to analyse the potential changes of technology in business organisation with special reference to the National Commercial Bank of Saudi Arabia. The National Commercial Bank is the second largest bank in the country in the country pioneering Islamic banking and finance in the world. NCB (National Commercial Bank) of Saudi owns 15% share of Initial Public Offering (IPO) in the country. since the bank has been serving the public since 1953, it has sought for certain infrastructural changes that was driven by the procurement and architecture of technological advancement within the organisation. Technology in the banking sectors is highly recommended so as to get hold of the national economic and commercial system as well as to investigate the monetary movement in the country as well as the whole world. Usually banking technology is associated with ICT (Information and Communication Technology) and data Base Management. In order to attract greater number of customers to the bank through the ease of banking performances and customer relations, change in the mode of technology is stringently essential. Technological changes bring together the innovation of products as well the innovation of process. Both the product and process innovation is amalgamated in order to improve the customer service and product efficiency of the organisation. Since the bank’s product is its services provided to the customers, the main aim is to be efficient enough in improving the quality through technological intervention.
J.B Barney has looked into the complexities of competitive advantage of an organisation. It needs to be identified whether the case organisation has the dynamic capabilities to make a certain change in course of technological uses. After the losses during the economic crisis, most of the commercial banks in the world have been seeking technological refuge from the greater organisation so as to restore the positive situation for the sake of commercial and economic ease in the market. according to Teece, dynamic capabilities of the become quite critical and difficult in the development of environments that facilitates international commerce. In order to overcome the economic shocks the National Commercial Bank has created a design of a model of technological changes so that the economic circulation can be generated.
Different strategies have been initiated in order to meet the customer demands. These strategies are generally devised by the managers of the organisation. The strategies include customer care service, investment service and loan recovery service. However, certain shift to advanced technology can help the banks recover all the data pertaining to the commercial practices. According to the scholars like Richard D’aveni, Giovanni Battista and Ken smith, an organisation can develop the temporary advantages on its own through the adoption of new technologies. The difference between competitive advantage and temporary advantage creates a vacuum for the organisation during its commercial performance (Lone, Aldawood & Bhat, 2017).
The decision of revamping old way of commercial practice in the banking sector with the newly developed ideas depends upon the bank’s approach towards the acceptance of modern technologies. Banking technologies such as eBanking platform, eCommerce,
In order to serve the clients in a much faster and smoother ways the NCB Saudi has adopted and accepted different technological advantages in its performing course. Starting from plastic money circulation to cashless economic standards, NCB has been trying to achieve the highest level of excellence thus moving ahead to the competitive advantage (Martins, Oliveira & Popovi?, 2014). The other technological acceptance has been identified through the implementation of remote banking, signature retrieval facilities and centralisation of client information (Johnston & Marshall, 2016).
The practice of dynamic capabilities in National Bank of Commerce has been identified in regards to the use of technologies that has been incorporated within their operational structure (Lawrence, 2017). National Bank of Commerce is considered as one of the established financial institutions of Middle East Asia with an extensive service over its different parts. The context of the capabilities correlates to the discourse of corporate turnaround phenomenon. This process involves the appreciation and involvement of more resources in order to determine the perspective of the commercial processes that undergoes in a profitable institution. According to the Schboenberg and several other scholars, “The resource based view and dynamic capability perspectives could provide insightful lenses to explore turnaround” (Schoenberg et al., 2013).
The status of the resources helps in determining the competitive proposition depending upon the assets and resources of the organization. Keeping congruency with the views of the competitive regulations has helped in sustaining the advantages of the other firms which deals in the similar type of services. The crucial factors that determine the deployment of integrated information management system can enhance the capability of resource management and supply chain management efficiency. In regards to the technological disruptions, the accessibility of the resource and other infrastructure of the organization retain the possibility of competitive advantage in a commercial setup (Baden-Fuller & Haefliger, 2013).
In order to get sustained competitive advantage of the market most of the firms are found to improve their business practices that have been quite influential in capitalising the technological engagement (Nor & Pearson, 2015). National Commercial Bank of Saudi Arabia has been undergoing a constant process of technological improvement in collaboration with the federal policies. Since there are certain standards set by the government in terms of using technologies in the firms, the bank no doubt facilitates the customer with better level of advancement. Its resources, capability of using those resources and result of implementation altogether accelerates the speed of performance. There are two major objectives of technological implementation:
Life cycle in the technological usage upholds three states:
In the period of introduction, newly adopted technologies are at its apex condition. Hence, it accelerates the growth of service delivery to the clients of the bank. On the contrary, it keeps dwindling down at times. At the time of growth of technological usage in the Bank, the process is made highly standard and the managers can provide innovation in process management. At its maturity stage, the technological usage is sleuthed pertaining to its level of capability. However, the amount and standardisation of innovation starts dwindling and it flows down in the declining stage.
The first local bank of Saudi Arabia, the National Commercial bank has been one of the major contributors to the sustainable business practices. In case of its changing attitudes towards technologies, the bank has adopted new strategies to contribute to its economic surrounding. In order to strengthen customer relationship, the bank has been creating a new realm of its own so that it can remain undefeated in the market of competition. National Commercial Bank tries to set a standard of its own so that its further regulations can only be improved up to utter betterment.
It can thus be concluded that the technological changes in consideration with the understanding of competitive and contemporary advantage in the market, the National Commercial Bank propagates its structural strategies for innovation of technological usage among the internal stakeholders so that the standard of business practice remains upward moving.
Baden-Fuller, C., & Haefliger, S. (2013). Business models and technological innovation. Long range planning, 46(6), 419-426.
Hatch, N. W., & Howland, C. (2015, January). When Does Competitive Advantage Improve Customer Welfare?. In Academy of Management Proceedings (Vol. 2015, No. 1, p. 18091). Academy of Management.
Johnston, M. W., & Marshall, G. W. (2016). Sales force management: Leadership, innovation, technology. Routledge.
Lawrence. (2017). jifsjm.org. Retrieved 15 April 2017, from Jifsjm.org. Retrieved 15 April 2017, from https://www.jifsjm.org/downloads/dynamic-capabilities-for-bank-turnaround
Lone, F. A., Aldawood, E. M., & Bhat, U. R. (2017). Comparative Analysis of Customer Satisfaction towards Islamic and conventional banking: An empirical Study from Saudi Arabia. International Review of Management and Marketing, 7(1).
Martins, C., Oliveira, T., & Popovi?, A. (2014). Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application. International Journal of Information Management, 34(1), 1-13.
Nor, K. M., & Pearson, J. M. (2015). The influence of trust on internet banking acceptance. The Journal of Internet Banking and Commerce, 2007.
To export a reference to this article please select a referencing stye below:
My Assignment Help. (2018). Technologies In Business Organization. Retrieved from https://myassignmenthelp.com/free-samples/technologies-in-business-organization.
"Technologies In Business Organization." My Assignment Help, 2018, https://myassignmenthelp.com/free-samples/technologies-in-business-organization.
My Assignment Help (2018) Technologies In Business Organization [Online]. Available from: https://myassignmenthelp.com/free-samples/technologies-in-business-organization
[Accessed 30 March 2020].
My Assignment Help. 'Technologies In Business Organization' (My Assignment Help, 2018) <https://myassignmenthelp.com/free-samples/technologies-in-business-organization> accessed 30 March 2020.
My Assignment Help. Technologies In Business Organization [Internet]. My Assignment Help. 2018 [cited 30 March 2020]. Available from: https://myassignmenthelp.com/free-samples/technologies-in-business-organization.
With time, MyAssignmenthelp.com has become one of the best college essay writing services. Our all rounded services give students the confidence to overcome assignment related issues. Our services are fast enough to meet most urgent deadlines. We are capable of delivering fast essay writing services with the help of our specially designed provisions and writers' teams. Our urgent essay help services guarantee most rapid delivery of assignment solutions. Some of our most popular essay services are application essay help, exploratory essay help, literary review essay help and argumentative essay help.
Answer: Introduction Sexual harassment takes account of behaviours from glances and inappropriate comments, jokes majorly based on gender stereotypes to sexual assault and other acts of physical violence. The addition to the principle of human dignity in Catholic social teaching has been the notion of unity and solidarity. Moreover, the assurance of personal dignity positions on protections ensured by the society. According to Triana et al. (...Read More
Answer: The Post The Fitbit is an accessory health device which is quite popular with respect to the fact that, health and fitness has become a premium industry. The Fitbit business started back in 2009 and gained utmost popularity in those days. The business model of the firm aims to provide a differentiated product to the different customers with various health data in return which can be useful in measuring the overall health and fitness a...Read More
Answer: The selected product overview L’Or`eal S.A is a France based personal care company the headquarter of which is located in Clichy, Hauts –de –Seine. The company was founded by Eugene Schueller in the year 1909. The CEO of the company is Jean –Paul Agon and by the year 2017, the company has gathered revenues up to 4. 676 billion Euros. It has been considered as one of the largest brands in the c...Read More
Answer: Introduction: Price water house coopers is a professional services provider, which is a multinational company networked with firms in more than 158 nations. The services provided by the company include capital markets, audit and assurance, financial counseling, financial solutions, improved decision making, and many more services to private and public clients (pwc, 2019). Diversification strategy There are various types o...Read More
Answer: Introduction Communication can be defined as the exchange of information that takes place between a sender and a receiver (Habermas, 2015). With the emergence of technology, the process of sharing information has shifted from face- to- face interaction or paper work to the use of electronic media. Communication that takes place with the help of electronic media is known as electronic communication or e- communication. The term communi...Read More
Just share your requirements and get customized solutions on time.
Our writers make sure that all orders are submitted, prior to the deadline.
Using reliable plagiarism detection software, Turnitin.com.We only provide customized 100 percent original papers.
Feel free to contact our assignment writing services any time via phone, email or live chat.
Our writers can provide you professional writing assistance on any subject at any level.
Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.
Get all your documents checked for plagiarism or duplicacy with us.
Get different kinds of essays typed in minutes with clicks.
Calculate your semester grades and cumulative GPa with our GPA Calculator.
Balance any chemical equation in minutes just by entering the formula.
Calculate the number of words and number of pages of all your academic documents.
Our Mission Client Satisfaction
Awesome write up for my assignment!!! Worth the money paid!!! Will come back .....
I really appreciate how the editor understood what I really meant to say thus making me feel more confident in submitting my work. I am an extremely happy customer. I will definitely sen un update on my grade.
Excellent work. We got total of 68 marks and we are very satisfied with the score. We gave this assignment near to deadline which is 2 days before due date. The assignment was about 4000 words and they did it well and gave it before 8 hours of submis...
I can\'t complain, speedy service and got the assignment before the deadline and got full mark