country
$20 Bonus + 25% OFF
Securing Higher Grades Costing Your Pocket? Book Your Assignment at The Lowest Price Now!

Telstra Corporation: Human Resource Management

tag 15 Downloads8 Pages 1,926 Words tag Add in library Click this icon and make it bookmark in your library to refer it later. GOT IT

Question:

Identify a problem in an organisation (HR related problem) that you have access to- preferably an organisation where at least one group member works or has worked recently. You must focus on an unresolved HR problem. Prepare a report covering the following points:

1. Provide a brief introduction to the organisation (it is acceptable to withhold the name of the organisation).
 
2. Describe the problem, as much as possible in terms of the observable or measurable symptoms it manifests, for example: employee unrest, high absenteeism, workplace bullying/ harassment, high staff turnover, loss of profit, sabotage, work related injuries, racism, discrimination, nepotism etc.

3. The problem should then be considered and analysed in terms of any two topics studied as part of this subject. To give some examples, your group may choose to: change the existing recruitment and selection method, or re-design jobs, or arrange special training program and so on. Try to choose the topic that seems to offer the most useful insights into the problem.

4. Design a change program or set of activities and procedures (actual action plan) utilising some aspect or aspects of your analysis. The change program should be intended to solve or improve the situation. 
 
 

Answer:

Introduction

Human resource department plays the most crucial role in managing the employees within the concerned organization.  There are some of the issues which the HR department of various other organizations faces. In order to understand the issues faced by the Human Resource department, Telstra Corporation of Australia has been taken into consideration.   It is one of the leading telecommunication companies in Australia and was founded on 12 June 1975 having its headquarters in Melbourne, Australia (Telstra, 2016).  The company offers several facilities to all its customers such as the voice calling, messaging, internet services and many others. The higher value of the services, as well as the appropriate quality, has helped the firm to establish its brand reputation throughout the entire market segments of Australia. The Human Resource department of the Corporation faces some of the issues related to high employee turnover. There might be several other reasons associated with the increase in the higher rate of the employee’s turnover (Cassells, Gong, and Keegan, 2010).  In order to enhance the effectiveness of the concerned firm, the most significant are to manage all the issues related to the employees another concerned workforce of the particular organization. Managing the employees will help in increasing the efficiency of the concerned organization.  

Description of the problem

The Higher rate of employee's turnover is one of the crucial problems for many of the organizations.  There are several reasons behind the failing of the HR system in lowering down the employee’s turnover. The high turnover fort the employees signifies that the percentage of the employees who leaves the organization every year.  Job satisfactions, as well as dissatisfaction, are two of the most significant factors which need to be understood properly for retaining the employees within the firm. Understanding the desired requirements of the employees is considered to be huge importance as it helps in the reduction of the employee turnover rates (Du, 2013).  There are some of the reasons related to the job satisfaction for many of the well-known associations. The increase in the turnover rates for the respective employees makes it very difficult for the managers as well as the entire human resource department to increase the effectiveness of the firm (Fernandez and Pitts, 2011). If the employees are not satisfied with the offerings and the work process of the firm, then it may cause the employees to leave the firm on a large scale. Sometimes the employees are not satisfied with the work they are executing or sometimes they are dissatisfied with the facilities as well as the salaries offered by the concerned organization and this affects the effectiveness and the efficiency of the firm. 

 

Change in the existing selection and the recruitment method

For maintaining the effectiveness and the efficiency of organization it is imperative to recruit highly skill and determined employees as this will reduce the employee’s turnover. Identification of the skills and the candidates are very crucial as this will help in improving the complete performance of the preferred firm. First of all the decryption of the vacant position needs to be explained and then there should be an evacuation of the crucial needs for the conceded position within the organization. During the interview process, the most crucial thing is to recognize the desires of the candidates as this will increase the efficiency of the firm (Harris, McCaffer, and Edum-Fotwe, 2013).  Classification of the necessities of the candidates is crucial as this will help in selecting the most appropriate candidate for the preferred firm. Moreover, the vacant position needs to be filled up the appropriate candidate who possess the necessary qualification and should have the desired moral character or the concerned candidate should be well determined in order to enhance the effectiveness and the efficiency of the concerned firm.  Next, will be the identification of the duties as well as the responsibilities of the concerned candidates (Heaslip, 2014). In order to facilitate the working purpose of the concerned, it is crucial for the HR managers to increase the desired potential of the candidates as this will enhance the total performance of the firm.

Special training to the employees

It has become the critical problem for the HR managers to evaluate the desired potential skills of the respective employees. The dissatisfaction of the employees regarding the job creates a major problem for the entire firm. The issue for retaining the old employees within the firm is increasing on the great extent and therefore the employees needs to be provided effectual means of training as to bring out the desired positive outcomes for the concerned firm (Korzynski, 2013).  There needs to be special training provided to the respective employees so as to make the employees understand regarding the work process of the concerned firm. As being the manager of the concerned firm, the issues of the different employees needs to be critically recognized as this will provide them the desired sense of motivation in getting stick to the firm. Expectations, as well as the needs of the employees, need to be fulfilled and they must be encouraged in talking interest within the work of the organization (Mikkelsen, Jacobsen, and Andersen, 2015).  Effective means of the training will help in reducing the employee turnover costs for the concerned organization and this will evaluate the significant growth of the concerned organization. 

 

Designing of a change to overcome the problem

Identification of the entire issues and the formulation of the effective strategies are vital for maintaining the significant growth of the firm.  There are certain motivational theories which help in providing desired sense of motivation to the workforce which reduces the employee turnover rates.  In order to reduce the rates of employee’s turnover, the managers, as well as the leaders of the firm, needs to formulate effectual strategies as to motivate the employees. Job satisfaction and the attitudes of the employees are very crucial in evaluating the desired efficiency of the concerned association.  The attitudes of the employees help in recognizing their desired behavior towards the business process of the firm (Patterson, 2012).  The managers need to rectify the desired issues coming among the execution of the work processes. There are different ways to motivate the employees like by providing bonuses, referral bonuses, performance incentives, the different types of the rewarding programs and the promotions to the senior posts. Providing incentives help in recognizing the performances of the concerned workers and this brings out the probable outcomes for the firm.  Maslow hierarchy of needs reflects the desired requirements as well as the needs of the concerned employees within the particular firm (ZIEGLER, HAGEN, and DIEHL, 2012).  The theory critically explains the fact that the higher levels within an organization are achieved by the concerned workforce only if the lower levels are met with suitable needs.  These needs an area the psychological needs, safety needs, security, food, water, needs for self-actualization and the social needs which provide complete satisfaction to the employees (Rakowska, Valdes-Conca and de Juana-Espinosa, 2015).  There needs to be the perfect formulation of the effective management team which will help in recruiting the effective and effectual employees within the firm and this will help to reduce the turnover rates for the firm.  Theory x as well as the theory y reflects the opposite ends of the critical motivational spectrum (Telstra, 2016).  The Human resource department should plan regarding the different ways for retaining the old employees within the concerned firm as well as they need to motivate the employees by various means. The motivating of the employees will increase the expansions of the barriers of the firm throughout the concerned market segments and will provide the desired positive outcome for the concerned association (Webster and Williams, 2011).   The use of the offerings of bonuses as well as providing several incentives will; help in recognizing the employees and this will provide the desired sense of motivation which will help them in giving their best efforts for the evaluation of the business methods of the firm.

Conclusion

Telstra Corporation of Australia is one of the leading telecommunication companies in Australia having its headquarters in Melbourne, Australia. The high turnover fort the employees signifies that the percentage of the employees who leaves the organization every year.  If the employees are not satisfied with the offerings and the work process of the firm, then it may cause the employees to leave the firm on a large scale. Identification of the requirements of the candidates is crucial as this will help in selecting the most appropriate candidate for the preferred firm. In order to facilitate the working purpose of the concerned, it is crucial for the HR managers to increase the desired potential of the candidates as this will enhance the total performance of the firm. The managers need to rectify the desired issues coming among the execution of the work processes. 

 

References

Cassells, R., Gong, C. and Keegan, M. (2010). The pursuit of happiness. [Sydney]: AMP Limited.

Du, W. (2013). Informatics and management science VI. London: Springer.

Fernandez, S., and Pitts, D. (2011). Understanding Employee Motivation to Innovate: Evidence from Front Line Employees in United States Federal Agencies. Australian Journal of Public Administration, 70(2), pp.202-222.

Harris, F., McCaffer, R. and Edum-Fotwe, F. (2013). Modern Construction Management. Chichester: Wiley.

Heaslip, R. (2014). Managing complex projects and programs. Hoboken, New Jersey: John Wiley & Sons Inc.

Korzynski, P. (2013). Employee motivation in new working environment. International Journal of Academic Research, 5(5), pp.184-188.

Mikkelsen, M., Jacobsen, C. and Andersen, L. (2015). Managing Employee Motivation: Exploring the Connections Between Managers’ Enforcement Actions, Employee Perceptions, and Employee Intrinsic Motivation. International Public Management Journal, pp.1-23.

Patterson, K. (2012). Change anything. New York: Business Plus.

Rakowski, A., Valdes-Conca, J. and de Juana-Espinosa, S. (2015). Affecting Factors of Public Employees' Organizational Commitment. International Journal of Synergy and Research, 3, p.5.

Telstra, t. (2016). [online] Available at: https://www.telstra.com.au/ [Accessed 20 May 2016].

Webster, A. and Williams, P. (2011). Polar bear pirates and their quest to engage the sleepwalkers. Chichester, West Sussex, U.K.: Capstone Pub.

ZIEGLER, R., HAGEN, B. and DIEHL, M. (2012). Relationship Between Job Satisfaction and Job Performance: Job Ambivalence as a Moderator. Journal of Applied Social Psychology, 42(8), pp.2019-2040.

OR

Cite This Work

To export a reference to this article please select a referencing stye below:

My Assignment Help. (2017). Telstra Corporation: Human Resource Management. Retrieved from https://myassignmenthelp.com/free-samples/telstra-corporation-human-resource-management.

"Telstra Corporation: Human Resource Management." My Assignment Help, 2017, https://myassignmenthelp.com/free-samples/telstra-corporation-human-resource-management.

My Assignment Help (2017) Telstra Corporation: Human Resource Management [Online]. Available from: https://myassignmenthelp.com/free-samples/telstra-corporation-human-resource-management
[Accessed 21 January 2020].

My Assignment Help. 'Telstra Corporation: Human Resource Management' (My Assignment Help, 2017) <https://myassignmenthelp.com/free-samples/telstra-corporation-human-resource-management> accessed 21 January 2020.

My Assignment Help. Telstra Corporation: Human Resource Management [Internet]. My Assignment Help. 2017 [cited 21 January 2020]. Available from: https://myassignmenthelp.com/free-samples/telstra-corporation-human-resource-management.


With a decade's experience in providing essay help, MyAssignmenthelp.com has emerged as the leading assignment writing company in Australia. We have gained our popularity not because we provide top-quality essay help, but because we understand students' needs. In order to help students, we have introduced proposal essay help, literature essay help, etc into our services. Some of our popular services include English essay help, nursing essay help, law essay help, MBA essay help and much more.

Latest Management Samples

PPMP20009 Leading Lean Projects Method

Download : 0 | Pages : 14

Answer: Introduction The report presented has in-depth analysis and briefing on the project for Precision Engineering work Pvt Ltd along with all the improvement suggested. Its main area of expertise the telecommunications industry and it holds reputation in that field. This company has served the related industry along with its many customers for many years. But, because of many new competition in the field, their business has taken a back s...

Read More arrow

HA 3011 Advanced Financial Accounting For Business Model

Download : 0 | Pages : 11

Answer: Introduction The report is undertaken to present a critical evaluation of an article highlighting the issues related with the downfall of Enron entitled as ‘The Fall of Enron’. The report has examined the issues specifically in relation to the use of mark-to-mark accounting approach, special purpose entities ad sue of employee stock options compensation scheme by Enron to manipulate its financial results and deliver high p...

Read More arrow

ACC203 Management Accounting For Financial Accounting Deals

Download : 0 | Pages : 6

Answer: Part A Management accounting and financial accounting are two aspects of accounting which can be seen in the day to day activities of finance. Where financial accounting deals with the reporting and accounting of the financial information in compliance of the accounting standards, laws and other regulations, the management accounting has more to do with the cost management and accounting, planning and cost control measures (Hemin...

Read More arrow

HAT303-Role Of Operations And Control In Hotel Management

Download : 0 | Pages : 7

Answer: Introduction  Accor group of hotels is an international brand operating in more than 100 countries with a total room strength of around 4000 rooms. Based in France this group has a diversified portfolio to cater to the needs of “Luxury hotel accommodations” and “Budget hotel accommodations (Sturman, 2018).” In order to maintain a variety in its offering, with a passage of time the Accor group has floated m...

Read More arrow

BUS 2043 Business Management System

Download : 0 | Pages : 4

Answer: Introduction: Amazon is a behemoth e-commerce platform which offers millions of products and services in more than 188 countries across the globe. Along with this, organization also offers international shopping for certain products in those countries where company is not yet present. With 12 registered offices in different countries, organization has marked its presence as the largest e-commerce platform across the globe in terms of ...

Read More arrow
Next
watch

Save Time & improve Grades

Just share your requirements and get customized solutions on time.

question
We will use e-mail only for:

arrow Communication regarding your orders

arrow To send you invoices, and other billing info

arrow To provide you with information of offers and other benefits

1,182,715

Orders

4.9/5

Overall Rating

5,056

Experts

Our Amazing Features

delivery

On Time Delivery

Our writers make sure that all orders are submitted, prior to the deadline.

work

Plagiarism Free Work

Using reliable plagiarism detection software, Turnitin.com.We only provide customized 100 percent original papers.

time

24 X 7 Live Help

Feel free to contact our assignment writing services any time via phone, email or live chat.

subject

Services For All Subjects

Our writers can provide you professional writing assistance on any subject at any level.

price

Best Price Guarantee

Our best price guarantee ensures that the features we offer cannot be matched by any of the competitors.

Our Experts

Assignment writing guide
student rating student rating student rating student rating student rating 5/5

529 Order Completed

95% Response Time

Ivan Blank

PhD in Functional Human Biology

Wellington, New Zealand

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

2115 Order Completed

97% Response Time

Kimberley Chen

MPA in Accounting

Singapore, Singapore

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 4/5

248 Order Completed

100% Response Time

Lloyd Bernabe

MSc in Accounting

London, United Kingdom

Hire Me
Assignment writing guide
student rating student rating student rating student rating student rating 5/5

1692 Order Completed

98% Response Time

Alfred Dodd

PhD in Computer and Information Science with specialization in Database

Wellington, New Zealand

Hire Me

FREE Tools

plagiarism

Plagiarism Checker

Get all your documents checked for plagiarism or duplicacy with us.

essay

Essay Typer

Get different kinds of essays typed in minutes with clicks.

edit

GPA Calculator

Calculate your semester grades and cumulative GPa with our GPA Calculator.

referencing

Chemical Equation Balancer

Balance any chemical equation in minutes just by entering the formula.

calculator

Word Counter & Page Calculator

Calculate the number of words and number of pages of all your academic documents.

Refer Just 5 Friends to Earn More than $2000

Check your estimated earning as per your ability

1

1

1

Your Approx Earning

Live Review

Our Mission Client Satisfaction

One of the best service provider fully satisfied with you guys. On time delivery of task.

flag

User Id: 253575 - 21 Jan 2020

Australia

student rating student rating student rating student rating student rating

That was a very impressive work. That was a very impressive work. That was a very impressive work. That was a very impressive work. That was a very impressive work.

flag

User Id: 336418 - 21 Jan 2020

Australia

student rating student rating student rating student rating student rating

Nice work Nice work Nice work Nice work Nice work Nice work Nice work Nice work Nice work Nice work Nice work Nice work

flag

User Id: 256084 - 21 Jan 2020

Australia

student rating student rating student rating student rating student rating

Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service

flag

User Id: 256084 - 21 Jan 2020

Australia

student rating student rating student rating student rating student rating
callback request mobile
Have any Query?