Technology has transformed our lives to the point where we barely appear to notice it any more. We are surrounded by technology; it is everywhere around us & in all the things that we do, from electricity powering in our houses to the wireless & broadband that we use on our desktops, laptops, mobile phones & tablets. The modern development in technology hassled to our devices becoming faster, smaller & more mobile. It is possible to call anyone sitting in any part of the globe & talk to them through video link on the screen of a tablet or a mobile phone.
However, as considerable as technology has altered the way we personally communicate, it has truly transformed the business communications; this essay will discuss the various ways this has happened & what the implications for business are (Innis, 2010).
Changes in technology have impacted nearly every part of our lives. The credit goes to the advancement in computer science & communication, almost everything that a person imagines is only a few clicks away from him/her. For example, making a video call to the parents living abroad or watching a television series on the mobile devise even when a person is travelling is possible with the help of technology that is there in our lives today.
Beyond these changes in our personal lives, technology has also changed the pace & the dace of how the business is conducted. Business processes have been altered companies are now working with much more efficiencies than they ever used to do in past. At the same time, technology has opened a new way of communication, letting businesses to collaborate & communicate across borders (Schramm, 2014).
It is quite sure that technology has transformed companies in a surprizing way. Mobile devices such as tablets & smart phones merging with power of internet have reformed the way in which work is conducted. All the written memos, faxes & phone calls have been replaced by E-mails. Tablets & smartphones can help an individual in connecting to their business network while they are out of their offices, letting them to reply swiftly. For example storing crucial files on a cloud based computing systems instead of in the PCs has made the information effortlessly accessible at anywhere & at any point of time.
Moreover with the assistance of technology, virtual companies are now a reality. The internet has permitted organizations to build geographically apart teams to work like a unified, single company. All instant messaging tools, cloud computing systems & video conference calling have simplified the processes of business. The outcome is the better productivity & competences in many scenarios (Berlo, 2009).
While discussing about technology & its constituents which assist the organizations to change how they develop, it is essential to focus a few words about cloud computing as well. As most of the people are aware that using cloud based computing system could have several benefits & advantages for the company which assist to have competitive advantage over their competitors. Dropping costs, becoming more approachable to the consumers, growing the flexibility & scalability are the ones which could be easily thought. So with the assistance of the cloud almost anything, even the organization itself can considerably change.
Possibly one of the most significant technological change has permitted businesses is to connect with their consumers in a new style commonly using social media platforms such as Instagram, Twitter, Facebook & LinkedIn. For example, via LinkedIn, companies are able to connect to different business networks & attempt generating new revenue streams. With the help of Twitter & Instagram organizations can stay pertinent in mind of the customer & assist to solve their issues in their business interactions with the company.
Commonly ICT is often used as a comprehensive synonym for Information Technology; however ICT is normally a more broad term which strains the role of integration communications & the incorporation of middleware, computers, telecommunications (wireless signals & phone lines) as well as essential audio visual systems, storage & software which allows users to manipulate, transmit, store, access & create information. In simple words, Information Communication Technology comprises of Information Technology as well as Telecommunication, broad cast media, all categories of audit visual processing & broadcasting & network based monitoring & control functions.
Aon Plc is a foremost global provider of reinsurance, insurance & risk management brokerage & human resource solutions & outsourcing services. The company employee more than 78000 employees throughout the world, Aon unites to empower results for its clients in more than 124 countries through effective & innovative people & risk solutions & by industry leading technical & global expertise. The organization has been named continuously as the world’s best: insurance intermediary, broker, captives manager, employee benefits & reinsurance intermediary consulting firm by the numerous industry resources.
Technology continuously remains in the state of advancement, growth & evolution. Technological forward movements in the area of one filed impacts the other fields as well. During the last 20 years technology has progressed intensively & at a very fast pace in numerous areas. These developments have impacted the concerned field as other fields as well. In today’s time organizational communication is dependent completely on technology & similarly by the expansion in other fields. The greatest impacted scopes of business communication are as follows:
Communication is one of the significant components of success of an organization. Communication is deliberated as the nervous system of the body which gives the feelings of life to the company & despite having communication; no organization would be able to function. Or operate. In past few years business communication has transformed & progressed as an outcome of the advancement & development in technology that has transformed the complete communication concept. In contrast to past, today there are numerous means & ways of communicating that there had been 20 years back. Usage of newest communication devices is becoming essential & nearly universal in all kinds of business, which might be large, medium or small one. Today organizations use a diversity of communication modes to share & receive the data & information to keep the processes function smoothly & keep individuals informed. Individuals involved in business recognize the importance of effectiveness, time worthiness, accuracy & clarity while communicating with customers, employees, & other stakeholders & public. Below are few current challenges that organization faces:
Hence, we can conclude that technology has transformed the face of business communication by making it more integrates, much efficient & faster than ever before.
Baluska, F.; Marcuso, S.; Volkmann, D. (2016). Communication in plants:neuronal aspects of plant life. Taylor & Francis US. p. 19. ISBN 3-540-28475-3.
Berlo, D. K. (2009). The process of communication. New York, New York: Holt, Rinehart, & Winston.
Innis, H. A. (2010). The bias of communication. Toronto: University of Toronto Press.
Montana, P. J. & Charon, B. H. (2008). Management. 4th ed. New York. Barron's Eucational Series.
Paul Martin Lester, Visual Communication with Infotrac: Images with Messages, Thomson Wadsworth, 2015, ISBN 0-534-63720-5.
Schramm, W. (2014). How communication works. In W. Schramm (Ed.),The process and effects of communication, Urbana, Illinois: University of Illinois Press.
Shannon, C. E., & Weaver, W. (2009). The mathematical theory of communication. Urbana, Illinois: University of Illinois Press
Steven L. (20013). InfoCulture. New York: Houston Miflin Company.
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