Discuss about the The Role that Operations Management Plays in an Organization.
The operations management fills the crucial function in the operations of business, authorities, or other organizations. The precise function of the operations management entirely depends on nature as well as the size of the enterprise, but the management needs the full range of business operational skills and interpersonal understanding to succeed. In general, the operations managers plan for management that oversee and boosts process of communication in the organization (Anand and Gray 2017, p. 3). Beside, operations management remains to be the design, operation, along with the improvement of the system of production that develops the primary product or services of an organization (Cox et al., 2012, p. 38). Functions of operations management are mostly related to the production of appropriate commodities and services in the organization. The significant role of operations management in every process of organizations is to run the operations of businesses successfully, smoothly, and efficiently by utilizing the minimum resources available while meeting expectations and needs of different customers. Therefore, the principal target of this survey paperwork is to explore different roles that operations management plays in an organization in various marketplaces.
The role of operations management in organization
In present business society, operations management in an organization plays the role of embracing the use of technology to gain the competitive business advantage. The operations management in an organization plays the role of improving the use of technology to help business to increase their activities that deal with return on investment. Besides, most companies are driven by varying forces (Hutchinson and Purcell 2010, p. 367). These forces in business include the power of buyer, the power of supplier, threats of substitute services or commodities, threats of advanced entrants, along with rivalry among existing chief competitors. All these forces in business operations remain to be determinants of success of operations of any business. It is thus useful for business individuals to use technology to gain their competitive advantage based on the factors. Additionally, operations management in an organization plays the role of growing their business operations to work in the right direction. Most of the individuals in business operations term increase in operations to means that they need to leverage their competitive advantage (Yaghoobi et al., 2014, p. 321). Competitive advantage in activities of different organizations acquires or develops the attribute or combination of various characteristics by operations management in an organization that enables operations of a given sector to outperform its chief competitors around marketplaces. It is then necessary to for operations management to understand precisely what organization’s competitive advantage is as well as how operators can wield it to win clients (Zhu and Verstraeten 2013, p. 167). Information technology plays a crucial function in augmenting organization’s competitive advantage, but businesses have to ensure that the money, time, and energy they spend on information technology are appropriately placed. Some of the essentials roles of operations management include management of available resources for operations, management of finance, setting goals for operations, and developing ideal channels of communication.
Management of available resources
Operations management has an essential role in managing available resources within operations of an organization. The managers play the principal duty in managing both personal as well as raw materials used to achieve the set objective of an organization (Boakye et al., 2014, p. 21). Besides, operations management have the roles of over sighting of inventory, purchasing, together with supplies that help in maximizing output and minimizing inputs of organizations around global marketplaces. Human resource managers perform various tasks that entirely aim at management of resources used in operations. Some of the roles that operations management perform while managing resources include the activities that deal with the determination of needs of employees so that they can remain to be productive. Managers also aim at improving the process of recruiting and hiring of employees as a way of attaining only qualified candidates to fill vacant posts in case such positions arise in operations of an organization (Minavand 2013, p. 59). Operations management has the role of overseeing the assignment of different workers as well as planning for development of workers. All these management issues on available resources for organizations help in improving the outcome of operations of businesses around the world.
Operations managers perform the fundamental purpose of the process of implementation and planning operational budgets. The managers are the critical element in controlling different costs and keeping the organizations around the business community to remain on track financially (Pollack and Algeo 2016, p. 459). The manager of the supply chain and other available resources by operations management help in the process of minimizing production charges. Besides, operations managers have the duty of surveying business forecasts and reports of sales as a way of ensuring that the company remains to work as per the set objectives and missions. The management also study different financial statements to help them in attaining the ideal ways that they can use in maximizing the output of an organization within business marketplaces. Managers in most cases utilize different techniques such as cost-benefit analysis that help the organization to improve their operational efficiencies (Ketokivi 2016, p. 76). Moreover, modern operations management in business community even goes to are extend to include roles of sustaining the financial equation to help in developing business operations.
Operations management set goals for business operations
In most organizations, operations managers have the responsibilities of setting goals as well as objectives and establishing policies or various departments of operations. For instance, operations managers perform different duties that ensure that company operates as per the guidelines of the ideal business sector (Monga 2014, p. 22). Some responsibilities of operations managers comprise of sales forecasting along with the planning of sales promotions of services and products. When operations managers cooperate with other stakeholders in business, they tend to establish appropriate procedures for operations before they place them into operational effects.
Improving channel of communication
Operations managers in the different organization need appropriate communication along with interpersonal skills during their operations. The development of such skills helps the various sections of the organization in the competitive marketplaces to work as a team. Therefore, duties of operations management comprise of development of a positive culture where the work can be achievable (Galvin 2014, p. 4). Sometimes, operation managers assist in resolving various disagreements and disputes that have the adverse effect on well being and output of an organization. Therefore, operations managers cooperate in the process that deals with the making of decision at the high level with other top executives of the organization.
Operations management develops technology
For several operations of different organizations, saving of costs of operations remains to be one of the most significant roles that operations management plays in an organization. By going paperless along with adoption of streamlined processes, operations management make the organization to be capable of developing essential functions of saving effort, money, as well as the duration of operations (Ollila and Ystrom 2016, p. 245). However, some ideas that organizations do not realize right away in their operations is that there is another benefit to embracing the use of digital techniques and that help them to gain competitive advantage. There are several ways or models that can be applicable to operations management to obtain competitive advantage using technology among companies. Some of these approaches consist of selecting only appropriate systems, relying on the support that develops as the operations grow, staying true to their core values of the business, and utilizing the team of experts at their call. The other ways of obtaining competitive advantages by use of technology in business operations consist of the idea of not having to spend on expensive processes of recruitment, training, and orientations (Knott 2015, p. 1817). All these approaches are essential in operations of management in boosting competitive advantage as they help in reducing operational costs, attaining actionable information faster, and making appropriate investments in technology among other reasons. Therefore, making the proper investment in technology by operations management of organizations helps organizations to benefit. Businesses can support operations to be high from activities that aim at assessing how the management and workers of operations can utilize technology and help them improve results of the business. The use of information technology by can help businesses among organizations to leverage technology that help in improving existing processes along with acceleration of business development (Huffman 2012, p. 219). The use of technology can provide an organization with the appropriate strategic advantage if operators understand how to harness the technology.
Represents organization in different meetings
The operations managers perform the ideal role of representative to the organization in seminars, committee, as well as conference meetings among other such purposes. Operations management in most cases addresses the profile of the organization, its operational objectives, performance, together with plans for progress and growth of the organization (Chicksand 2015, p. 142). Operations management has the role of explaining different projects or products, or current services that organization offers. Presentation of the organization by operations management in various meetings has enabled it possible for the officials to explain and develop ideal operational budgets with the help of other company’s stakeholders during the seminars. Besides, operations management together with attorneys and adviser on legal issues that affect operations of organizations has the role of sorting out legal, operational issues that associate with the progress of security of the organization. Operations managers have the different function in the organization that relates on how to deal with employees (Galvin 2014, p. 3). Managers concentrate on maintaining discipline in the office among employees along with developing regulations for workers to boost their efficiency to be a section of many functions of the operations managers (Chowham et al., 2016, p. 465). Apart from the issue that deals with problems along with complaints of workers, operations managers help to teach employees new techniques that are essential in improving the performance of workers.
Operations management increases competitive advantage
Operations managers act as a consultant for questions that are the concern with development and progress of company to be competitive in the global marketplace. Operations management has the role of creating the competitive advantage for both small and significant business operations around the global community (Ketokivi 2016, p. 75). Technological usage in operations continues to be the driving force behind the burgeoning small business marketplaces. Technology is an essential factor that tends to level the playing business field together with allowing small businesses to perform business in any part of the globe from where they choose to invest their operations. Besides, as advancement in operational management continues, organizations are staying to enjoy the advantages of improved profitability as well as productivity in operations (Yaghoobi et al., 2014, p. 321). Therefore, both small and large business operations need to embrace operational management in all aspects of their business operations from the issues that include accounting, management of data to marketing, along with supporting of business sales. The operational management ensures that every organization work with an information technology expert is necessary for most business operations as a way of obtaining the competitive advantage. Functional managers who are IT expert help organizations that are not familiar with tools that base their operations on technology to remain active in competitive marketplaces (Zhu and Verstraeten 2013, p. 167). The use of proper personnel in information technology sector helps a corporation to operate on the right track that can help them in eliminating cases of being caught up in the sizzle by attaining solutions that work effectively for their operations.
As cases of competition in global marketplace intensify, organizations that are leaders in their industries find it hard to afford to become complacent. There is a need for operations management to effectively and efficiently manage operations of human resources to help in gaining, developing, and sustaining competitive merits to become more essential. In integrating the best strategy for operation management, organizations must not forget essential factor for policies to become successful in the competitive marketplace. It is clear that while most operations management concentrates on the production of different commodities and services, it is essential to the overall organization to ensure that they do not underestimate roles of operations managers. When operations of various organizations are well managed, the functions of all other departments are smooth, and when the operations of organizations are mishandled, all other departments decline in operations. Therefore, operations management is capable of making appropriate roles on meeting the needs of organization stakeholders.
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