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Total Quality Of The Management For Fulfilling The Car Company

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What Is The Total Quality Management For Fulfilling Car Company?




  • Reading the topic Toyota’s approach to quality managements, I found that the Toyota brand is car manufacture and company uses the approach of total quality management for fulfilling the customer’s needs, for the customer satisfaction related to the quality in the brand (Dale, 2015). The company uses 2 principles of managing the equality, one is quality is present at each and every stage and second is quality improvement is continuous process (Wang, Chen & Chen, 2012). Company believes in maintain the standardization in the quality of the product and ensure that proper standard is maintained; this helps the company to work in a stable condition and helps in identifying the problems at the real time. So that company can resolve those problems. The company states that quality is because of the flexibility and teamwork. This quality management helps in establishing relationship with the customers. This shows how quality management is helpful for the business (Toyota, 2017).
  • After Reading the journal-The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey, I learnt how total quality management is related with the performance (Baird, Jia Hu, & Reeve, 2011). This journal includes the methodology and conducted the factor analysis and regression analysis. The journal includes positive, negative aspects, which include the reason and difficulties faced by Turkey firm. The journal shows a hypothetical case in which they have taken a firm of turkey on which they have done research of implementation of total quality management after implementing it. It shows the tools and techniques help in the performance of the firm. It includes certain barriers of the TQM such as lack of proper training and development, poor planning, and lack involvement of top management (Sadikogly & Olcay, 2014).
  • After reading the conversation I found that TQM principles plays a vital role in the personal development such as:- Initial standard; in organization setting initial standard is first to do similarly in one’s life there is need to set an initial standard such as losing weight and now there is a need of meeting the standards. In this article there is a use of TQM principles such as plan, do, study and act. Further this article talks about one more topic that is relationship between husband and wife. And in that topic there is an implementation of TQM principles which helps in personal life (Patrick, 2017).

Thinks that I found when I did the research:-

  • About the topic: - The research on the topic total quality management brings the knowledge about the topic and what it actually meant. The topic refers to system of management of quality standard by following principles of the total quality management through staff members (Mitra, 2016). Doing research on internet for the total quality management is very interesting and while searching the topic you play with the words to do research. Though the topic is related to the management of the quality in the organization but over here I found that it can actually impact many other factors as well.
  • About the sources: - Through internet research I get to know about different websites, journals, articles, newspapers, magazines, etc. which help to do the research on the topic and also talk about the implementation of the quality management in different fields. These different sources help in doing the research on some topics (Christensen, Johnson, & Turner, 2011). I found that we can rely on one source, talks about the topic for getting the accurate details we need to go through different topics.
  • Keywords that help in doing research: - For doing the research through internet you need to write the title on the search box then only you will be able to get the details about the topic. So while researching one needs to be specific with the word for searching on internet so that you will be able to get exact details. Some of the keywords are total quality management approach, total quality management implementation on organization, news related to total quality management etc. these keywords makes your research easier.
  • Related topics related to the total quality management: - While doing research on the topic total research quality I found the related topic of total quality management which helps in the management of the quality in the organization such as tools of quality management, there are different courses for the quality management, techniques to control quality, strategy followed by the company for quality management etc. these topics are the related topics (Cameron & Green, 2015).

Analysis section

The research helped to know about the total quality management. I have learned what the meaning of total quality management is and how it is important for the performance. It is said by the author an approach that helps to maximize a quality of products and services and that leads to the competitiveness (Goetsch, & Davis, 2014). On the other hand, this is the study that aimed at the increasing the positioning in global business (Madu, 2012). There are 5 principles for managing the quality in the organization such as; focus on customer, continuous improvement in quality, encouraging team, strategic approach, quality in the work, to achieve standardization in the quality company follows such principles so that they can perform the work in effective and efficient manner. TQM is not only important for the business organization but it also plays a vital role in the day to day life (Conti, 2012).

Summary: - Toyota is name of car brand that manufactures cars. This is the pdf which includes the Toyota approach for the total quality management. It basically focuses on how this approach helps them in the performance because Toyota brand is well known for their quality; they provide quality in the material from which they manufacture car. This document includes the report which shows that how Toyota motor worked on principles of total quality management and also how they focus on that. Toyota focused on the quality for the customer satisfaction and this approach helps Toyota to become famous for his quality. Toyota approach to quality paper is uploaded by the company itself.

Summary: - This is a journal article, which is showed on Hindawi advances in decision sciences website. This is the research report on the article or a research article- The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey. The website posted the open article and the article was distributed under the Creative Commons Attribution License. The journal published in the year 2014, this is taken for the School of Business Administration. Advances in decision sciences is a peer- reviewed website, includes open journal which is original research articles as well as articles in the zones of decision sciences, they found this article as a related one. So they post journals which are related to the decision sciences. This article shows Toyota achievement on quality control and quality assurance.

Summary: - This is a newspaper article shows principles of total quality management plays an important role in the real life as well for the personal growth. The name of the website is THE GOOD MEN PROJECT the conversation no one else is having. So as the name clearly states the website talks about the topics no one can discuss. In general total quality management is concern to business but over here this website has posed article related to with the ones personal life. So the website basically includes the conversation that is so rare to the found and especially this kind of conversation .This is the recent article published on 21st April 2017.



Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence. Upper Saddle River, NJ: pearson.

Madu, C. (Ed.). (2012). Handbook of total quality management. Springer Science & Business Media.

Conti, T. (2012). Building total quality: a guide for management. Springer Science & Business Media.

Mitra, A. (2016). Fundamentals of quality control and improvement. John Wiley & Sons.

Sadikogly, E & Olcay, H. (2014). The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey. Journal of production economics. pp: 17

Patrick, L. (2017). Applying the Principles of Total Quality Management to Your Real Life. The Good Men Project. Retrieved from

Christensen, L. B., Johnson, B., & Turner, L. A. (2011). Research methods, design, and analysis.

Toyota. (2017). Toyota’s approach to quality. Retrieved on 23rd May 2017 form

Cameron, E., & Green, M. (2015). Making sense of change management: a complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers.

Wang, C. H., Chen, K. Y., & Chen, S. C. (2012). Total quality management, market orientation and hotel performance: The moderating effects of external environmental factors. International Journal of Hospitality Management, 31(1), 119-129.

Baird, K., Jia Hu, K., & Reeve, R. (2011). The relationships between organizational culture, total quality management practices and operational performance. International Journal of Operations & Production Management, 31(7), 789-814.

Dale, B. (2015). Total quality management. John Wiley & Sons, Ltd.


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