The training is designed to address several managerial skills that are essential in building a robust and productive organization. The objective of this training is to equip the senior management with the ability to communicate with their effectively. The salient content of the communication training will be aimed at improving the following in Opal Mart store.
First, the senior management will be able to build strong effective teams. No single organizational management can deliver objectives with without employee support. In this regard, the senior management will be trained on the emerging issues in team building and cohesion in an organization (Arif et al., 2017).
Secondly, the management team will be much more enlightened on cross-cultural management. It is important that the management is effectively trained on cultural competence. Globalization has changed the complexion of management (Arif et al., 2017). As such, the senior management ought to understand the emerging trends so as to relate well with their staff. Every employee in an organization is unique in behavior and how he/she approach issues. The senior management should be to take these into consideration (Shah, Irani, and Sharif, 2017).
Third, communication training will be essential in fostering cohesion and efficiency within Opal Mart store. It is imperative to note in many organizations; there is poor interpersonal relationship between the senior management and the staff due to lack of interpersonal communication (Shah, Irani, and Sharif, 2017). Interpersonal communication is instrumental in information flow and conflict resolution.
Fourth, the communication training will enable the senior management to conduct self-awareness among the senior management. It is important to train the senior management on the value of performing self-evaluation so as to know their strengths and weaknesses (Shah, Irani, and Sharif, 2017). This will be very important in relating with their staff in a humane way.
Arif, M., Zahid, S., Kashif, U. and Sindhu, M.I., 2017. Role of leader-member exchange relationship in organizational change management: Mediating role of organizational culture. International Journal of Organizational Leadership, 6(1).
Shah, N., Irani, Z. and Sharif, A.M., 2017. Big data in an HR context: Exploring organizational change readiness, employee attitudes, and behaviors. Journal of Business Research, 70, pp.366-378.
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