New User? Start here.
Error goes here
Please upload all relevant files for quick & complete assistance.
This study discusses about DSI implementation of cloud computing in their organization. SLA and Technical Management are those two assessments that need to be done for Department of Spatial Information. The report consists of an evaluation of SLA management and other management requirements which will be provided to the DSI executive management. The document explains about various aspects of the required service level agreement management, remote administration, and resource management. The report that has been presented here tells about why backup plan and disaster recovery is important and what their needs are in cloud computing. The presented document also discusses about the SLA assessment based on Erl’s guidelines, their need in an organization or with the service provider and their impact on them.
Once the information technology reaches constant success with RM (Resource Management), then it enhances their processes and tools and extends their advantages across other organizations. In general, we can understand that a resource management is defined as a process to utilize the company resources in the best possible way or we can say that RM (Resource Management) is an effective and efficient development of a firm's resources whenever they are needed (Manvi & Shyam, 2014).
The main objective of the RM (Resource management) is to manage and customize the available resource that is required. In a big firm or organization, they usually have a pre defined Corporate RM (Resource Management) process which ensures that a resource is not overloaded with allotments across some tasks. An effective resource management is always the highest priority for all the individual service executives those who are looking to improve their customer satisfaction level, enhance the billable utilization and optimizing the profits margins. Resource management deals with the estimation of cost and effective and active utilization of resources in an organization (Lee & Zomaya, 2012). It is required to gain control and visibility, to improve the productivity and efficiency. Moreover, it is required for both dealing with resource contention and prevention of a released resource when a process or task has completed using it.
The Remote Administration refers to a system process that gives us a user-interface and right tools for outer cloud resource administrators to administer and configure cloud based information technology resources (Bhatt & Choksi, 2013). It provides the Department of Spatial information with a user-interface where they can access to various management and administration features of different underlying systems which include billing management systems, service level agreement, and resource management.
Figure 1: Remote Administration System
(Source: Ramachandran et al., 2015, pp. 76)
With remote administration system we can create two major types of portals that are:
It is a general portal that is used for the purpose of control the various cloud based information technology resources and can provide reports of their usages.
It is a kind of self help portal where users need to update their list of IT resources and cloud services which are available from a cloud service provider. To clear the described concept of self-service portal a figure has been included below.
Figure 2: Remote administrator using a Self-service portal
(Source: Baucke et al., 2015, pp. 43)
Once the remote administration system is implemented then DSI can access and control some administrative tools. Remote administration is not a new concept in information technology; various organizations have looked to develop remote administration for troubleshooting various issues using it. It is a support multiple platforms. It provides different API’s and tools through which the selected vendors can customize and develop many online portals (Hernacki et al., 2012). The main goal is to provide a better service experiences to their customers. There are some tools that can be operated by DSI once the implementation of RMS (remote administration system) is completed.
The SLA management is a documented contract that refers to specific terms and conditions which are presented in a paper format between the service buyer and service provider. The document itself explains that of what kind of service will the vendor provide and what will be the action taken for the service provider in case if he fails to deliver what they promise (Wu & Buyya, 2012). The service level agreement will increase the customer trust towards the vendor regarding capabilities and reliability. The SLA is required to define the responsibilities between the vendor and customer. The vendor service can be terminated if in a case of violation of SLS guarantees. The discounting policies and service costing will be applied when the service is not satisfied as discussed in the service level agreement (Marudhadevi et al., 2014). The SLA should support the service level agreement life cycle. The SLA management needs interactions among various processes.
Figure 3: Service Level Management
(Source: Torkashvan & Haghighi, 2012, pp. 580)
Department of Spatial information has chosen a Hybrid cloud based computing solution, and the vendor needs to meet and maintain the service level agreement while implementing the cloud solution in their organization. The SLA provides extra protection into the process of data hosting services and traditional computing. The main purpose of having the service level agreement is to ensure that the service provider provides the high quality product or service or as mentioned in the contract document to an organization (Pasala et al., 2014). The SLA guidelines need to be crystal clear as it can come into handy after many years if any issue arises between the service provider and the customer. Everything has to be updated in the guidelines before a final contract is made between made.
The purpose of disaster recovery is to protection or security plan to protect Department of Spatial information from any threats. It does involve a set of procedure and policies which help the organization to recover from various disasters such as human-induced and natural disaster. The disaster recovery completely focuses on the information technology a system that supports significant business functionalities by keeping the required business functionalities and removing the threats from the system. DSI needs to check if their service provider has a good disaster recovery plan or not because it is very much essential for DSI in the case of any serious failure in the system (Nicolini et al., 2015).
Figure 4: General Disaster Recovery Design
(Source: Sahebjamnia et al., 2015, pp. 265)
Data backup is a process where it copies and archives the data of a system. It is also used for restoring the original file or data. The data backup is a significant aspect of a cloud computing process; for an example if a user needs to work on their next project and suddenly the hard disk got crashed then it becomes hard to perform the next task. The Data backup service is really important as they cover various functionalities such as data protection, availability of remote data, security and compliance, server performance, etc. The data backup plan or strategy always begins with DR (Data repository) model. It is important that DSI needs to check with the service provider if they have a proven data backup plan. The data backup is much faster and better when compare to disaster recovery. As data backup has a high data retention period, compare to disaster recovery. There are some key objectives that need to be considered to reduce the risks of losing data or another kind of disasters in the system. It decreases the delay of risk, do a right time data back up and securing the data even before the disaster happens.
Resiliency refers to an ability of a storage system, server, a whole data center or network that helps to recover faster. It has become a most important part of an organization. The main aspect of resilience is that it does operate when there is a power outage, system failure or other disruption. The organization, in this case, DSI should address the resilience methods before they implement the Hybrid cloud based solution in their organization (Diez & Silva, 2014). The resilience is obtained by using inner components or system or by enabling the data center. The resilience procedures that are obtained in a data center can change with the significant of the respective load of work. When the planning is presented, it should propose and include the resiliency to link up an emergency plan and the data center for DR (Disaster Recovery).
Department of spatial information has chosen IaaS based solution to implement the Hybrid cloud model in their organization. The service level agreement is a contract that is documented between the service provider and DSI. There are various journals and articles that do not agree that SLAs is much important. The service level agreement serves Department of spatial information with both guarantee and outline for distributed cloud computing. The SLA helps DSI to improve their service quality to manage their nonviolent techniques and infrastructure of the BRM (Business Relationship Management). The service level guidelines has to be updated on regular bases as soon as any changes are implemented, and the service provider is responsible to updated it before having a contract with DSI. Cloud computing is implemented in many organization because it is easy to access and operate the data using a same cloud computing network from any location in this world. In the guidelines, the new terms for technology need to be introduced, so that is no more confusion at the time of final contract. The SLA has to be understood clearly by both the parties to avoid any future disruptions between them.
The report discusses management and technical assessments of service level agreement for DSI The cloud computing has been the latest technology that most of the organizations are looking to implement. DSI has also selected IaaS method to implement the Hybrid cloud based solution in their organization. The report describes about disaster recovery, data backup and resilience and its various characteristics in information technology system. The reports discuss importance of service level agreement and why it is so important for both DSI and the service provider. The report brief that SLA is very important to increase the trust of customers for the service provider, and for DSI it is important to understand what kind of service they will get, and what action should be taken against the service provider if they fail to meet the requirements in the given SLA.
Baucke, S., Kempf, J., Ben Ali, R., Ramachandran, A., & Seetharaman, S. (2015, November). Cloud API support for self-service Virtual Network Function (VNF) deployment. In Network Function Virtualization and Software Defined Network (NFV-SDN), 2015 IEEE Conference on (pp. 40-46). IEEE.
Bhatt, R., & Choksi, D. B. (2013). A Comparative Evaluation of Remote Administration Tools. International Journal of Advanced Research in Computer Science, 4(4).
Diez, O., & Silva, A. (2014). Resilience of cloud computing in critical systems. Quality and Reliability Engineering International, 30(3), 397-412.
Hernacki, B., Satish, S., & Brown, T. G. (2012). U.S. Patent No. 8,176,562. Washington, DC: U.S. Patent and Trademark Office.
Lee, Y. C., & Zomaya, A. Y. (2012). Energy efficient utilization of resources in cloud computing systems. The Journal of Supercomputing, 60(2), 268-280.
Manvi, S. S., & Shyam, G. K. (2014). Resource management for Infrastructure as a Service (IaaS) in cloud computing: A survey. Journal of Network and Computer Applications, 41, 424-440.
Marudhadevi, D., Dhatchayani, V. N., & Sriram, V. S. (2014). A Trust Evaluation Model for Cloud Computing Using Service Level Agreement. The Computer Journal, bxu129.
Nicolini, M. J., Wildes, R. A., Slawsky, J. E., Sabjan, C. A., Alexander, J. W., Freiheit, K., ... & Gregory, R. D. I. (2015). U.S. Patent No. 9,122,711. Washington, DC: U.S. Patent and Trademark Office.
Pasala, A., Bose, S. K., Malaiyandisamy, G., & Jayaram, S. M. (2014). U.S. Patent No. 8,745,216. Washington, DC: U.S. Patent and Trademark Office.
Phillips, B. D. (2015). Disaster recovery. CRC press.
Ramachandran, M., Chang, V., & Li, C. S. (2015, January). The improved cloud computing adoption framework to deliver secure services. In Proceedings of ESaaSA 2015-2nd International Workshop on Emerging Software as a Service and Analytics, In conjuction with the 5th International Conference on Cloud Computing and Services Science-CLOSER 2015 (pp. 73-79). Scitepress.
Sahebjamnia, N., Torabi, S. A., & Mansouri, S. A. (2015). Integrated business continuity and disaster recovery planning: Towards organizational resilience. European Journal of Operational Research, 242(1), 261-273.
Torkashvan, M., & Haghighi, H. (2012, November). Cslam: a framework for cloud service level agreement management based on WSLA. In Telecommunications (IST), 2012 Sixth International Symposium on (pp. 577-585). IEEE.
Wu, L., & Buyya, R. (2012). Service Level Agreement (SLA) in utility computing systems. IGI Global.
To View this & another 50000+ free samples. Please put
your valid email id.
Earn back the money you have spent on the downloaded sample by uploading a unique assignment/study material/research material you have. After we assess the authenticity of the uploaded content, you will get 100% money back in your wallet within 7 days.
Get Moneyinto Your Wallet
Total 9 pages
*The content must not be available online or in our existing Database to qualify as
To export a reference to this article please select a referencing stye below:
My Assignment Help. (2017). Virtualizations And Cloud Computing. Retrieved from https://myassignmenthelp.com/free-samples/virtualizations-and-cloud-computing.
"Virtualizations And Cloud Computing." My Assignment Help, 2017, https://myassignmenthelp.com/free-samples/virtualizations-and-cloud-computing.
My Assignment Help (2017) Virtualizations And Cloud Computing [Online]. Available from: https://myassignmenthelp.com/free-samples/virtualizations-and-cloud-computing[Accessed 21 May 2022].
My Assignment Help. 'Virtualizations And Cloud Computing' (My Assignment Help, 2017) <https://myassignmenthelp.com/free-samples/virtualizations-and-cloud-computing> accessed 21 May 2022.
My Assignment Help. Virtualizations And Cloud Computing [Internet]. My Assignment Help. 2017 [cited 21 May 2022]. Available from: https://myassignmenthelp.com/free-samples/virtualizations-and-cloud-computing.
The respective sample has been mail to your register email id
* $5 to be used on order value more than $50. Valid for
We have sent login details on your registered email.
At MyAssignmenthelp.com, we understand that when students get stuck with tough assignments, they look for affordable services. To assist students with complex assignments, we have built a team of skilled cheap essay writers. MyAssignmenthelp.com has become one stop solution for all students who often look for answers related to their search similar to do my essay at the cheap rate or who can write my essay at affordable prices. Students prefer hiring us as we have the best provisions to render services related to do my essay online at a reasonable rate.
MyAssignmentHelp.com is not sponsored or endorsed by this college or university
Ransom ware virus had recently started a worldwide chaotic outbreak in May of 2017. The warehouse drawbacks and the recommendation for the threats and the ransom ware attacks on how to combat them have compiled in this report for the CFO of Motherboards and More Pty Ltd also discussing about the revenue cycle that is being followed.
Overview of the revenue cycle
The organization, Motherboards, and More Pty Ltd is ...
Risk Assessment Methodology
It is crucial for a leading company in the Information Technology industry to identify and devise the strategies for categorizing and mitigating the risks in order to maintain its position in the global market (Altuhhov, Matulevi?ius & Ahmed, 2013). Various frameworks are needed to be laid out for the minimization of the risks faced by Apple. The methodology for the assessment of risk faced by App...
The emergence and evolution of Information and Communication technology (ICT) has lead to the widespread use of information without much of restriction. People of any age group any demographics can enjoy its benefits without caring much about its adverse effects.
The ethical dilemma identified in the above scenario can be further analyzed with help of Doing Ethics Technique (DET) which allows better insight into the situation by aski...
Aztek has decided to shift to the cloud and they are hoping to shift to the IT can be a blessing for them, the IT services can offer the facilities that can help them to enrich their business activities, the IT services can help them to outsource their services to third-party company and can be largely benefitted, however, they should be mindful of all the risks associated with the IT services (Lam, 2014).
The report wil...
Q1. What's going on?
From the background scenario of the software project development details it has been found that, ethical response are the most important things those are very much necessary to be adopted by the management authority of an organization to satisfy their clients with appropriate services and products as well. Consumers of an organization are the most important asset for any business organization, however it is...
Get top notch assistance from our best tutors ! Excel in your academics & career in one easy click!
ACC539 Accounting Information Systems
ISSC481 IT Security: Planning And Policy
ITC506 Topics In Information Technology Ethics
ITC596 IT Risk Management
SEC 380 Cloud Computing
ENGR9742 Systems Engineering
BA 632 76 Information System Security
ISYS2056 Business Computing 1
ICSK3005 Introduction To Computer Skills
Just refer 5 friends to earn more than $2000.
If you are the original writer of this content and no longer wish to have your work published on Myassignmenthelp.com then please raise the
content removal request.
After the successfull payment you will be redirected to the detail page where you can see download full answer button over blur text.You can also download from there.
Or you can also download from My Library section once you login.Click on the My Library icon
My Library page open there you can see all your purchased sample and you can download from there.
That's our welcome gift for first time visitors
On APP - grab it while it lasts!
*Offer eligible for first 3 orders ordered through app!
ONLINE TO HELP YOU 24X7
OR GET MONEY BACK!
OUT OF 38983 REVIEWS
Received my assignment before my deadline request, paper was well written. Highly