1. In 2004, Toyota introduced a global knowledge management (KM) initiative as the “Innovative International Multi-Purpose Vehicles (IMV)” in order to optimise it overall global production. The initiative helped Toyota to expand its production to new emerging markets in many countries. The adoption of the new KM initiative contributed to the global growth and operational excellence of company. Toyota won three times the Global Most Admired Knowledge Enterprises (MAKE) and five times the MAKE in Japan as recognition of their success in implementing the new KM initiative. Research a wide range of only peer reviewed academic and professional publications about the
adoption of KM practices in Toyota and, then, address the followings:
Choose an automobile manufacture that has embraced AI based technologies then address the following:
b) Evaluate how AI based technologies has helped them to gain competitive advantage.
In recent years, academics and management professionals have been distinguishing knowledge as a critical source of competitive advantage. The use of knowledge management in the organizations have been developing an extra place in the operations. It has been a substantial resource for a company including unique and non-commutable resources.
This report has discusses the knowledge management practices in the Toyota Motor Corporation. Various interventions related to the current knowledge management practices in the company has been discussed with the changes and innovations in it. This report has also outlined challenges from integrating artificial intelligence in the manufacturing process.
1. a) Toyota Knowledge Management Strategy
Toyota Motor Corporation has experienced immense growth in the market since initiation. However, the company has been facing a lot of issues during its expansion in the market. Therefore, these approaches have helped in attaining a specific position in the market. Various innovation and changes have been dining in the company for development of the company in the market (Peter, 2018). Meanwhile, the company has understood the importance of knowledge in the business arena. However, the company has understood that managing knowledge in the work environment help in maintaining a healthy work environment. In the initial stages, the company used to produce cars only in Japan and export it to other countries. However, with the increase in the globalization and increase in demand, the company started operating in various foreign markets (Obeidat, 2016). The company started developing at its pace by accumulating various approaches including lean production and total quality management. The company has been expanding in all over the world within a decade. The company has been established in many other countries including China, Russia, Egypt, South Africa, Brazil, India, Indonesia, Taiwan and Malaysia (Hill, 2017). It has been depicted in the figure given below.
The company is aware of creating knowledge in an aggregation of data and information. However, it becomes a human behaviour in maintaining a proper distinctive human process. Therefore, the management of the company has been trying to alter data and information used for knowledge by organizing, summarizing and analysing final decision (Perez-Soltero, 2015). Knowledge Management seems to be an approach in both the academic and corporate world.
However, there has been various intervention in the knowledge management practices of Toyota Motor Corporation. Several aspects have been effectively managed, although there have been lacking some of the aspects of the knowledge management strategies of the company (Perez-Soltero, 2015). The knowledge management has been depicted as a knowledge management tool that is depicted as tow aspects including information handling tool and strategically focused management tool (Becerra-Fernandez, 2014). Toyota has been gaining its capacities for meeting increase in demand. The strategy has been helpful in meeting global demand of cars and vehicles of Toyota. The sharing of knowledge has been done with the help of knowledge management as a management tool. Initially, Toyota has been adapting various strategies with learn local, act global (Luckin, 2017). Maintenance in the quality has been specialized in mechanism for implementing sustainable demand in the international market (Lopes, 2017). The Toyota Production System (TPS) has been benefited with the implementation of knowledge management strategies (Obeidat, 2016). The department has been operational effective in their action. The motivation behind utilizing and utilizing KM ought to be clear as along these lines just the organization can successfully deal with its KM practices and methodology (Makridakis, 2017). The company has been able to share knowledge in the in both aspects of knowledge management. Knowledge management can be a troublesome part for a few reasons. These reasons may allude to the trouble with the sharing procedure or in light of the fact that the common worker of the human cerebrum and considering (Roos, 2017). There is a need to build up a successful sharing technique keeping in mind the end goal to beat trouble with Knowledge management. This can be gotten by giving a sharing medium or on the other hand executing a productive information sharing framework (Botoeva, 2016). A case of the effective sharing medium can be having workshops and master yearly gatherings. In connection to the human instinct part, individuals may decline to share learning as they believe that this learning may appear to them as a way of acknowledgement or be being one of a kind and that they might be in hazard in case they shared this information (Vladeck, 2014). A few associations worked toward defeating those difficulties.
b) Impact of Knowledge management on Toyota
In the vast majority of organizations try to execute KM methodology, a typical problem happened is about inadequate correspondence (Collins, 2015). For effective execution of the KM system, it is basic that organization management has typical help from its best administration. The organization administration should attempt for accessing top management for advancing systems that will prop up learning and share (Heisig, 2016). Toyota ends up ready to get full help from its best administration it will generously end up capable of creating and executing an effective KM methodology.
Effective execution of KM is fundamentally connected with an association's culture. The administration of Toyota additionally needs to build up a powerful relationship between its KM system usage and its culture. By focusing on its workers and their typical part, the organization can have an unmistakable KM methodology execution (Becerra-Fernandez, 2014).
The organization that focuses on its culture are significantly readier to achieve its objectives in contrast with the firm that focuses more on innovation. This ought to be comprehended by Toyota and after that exclusive, it will end up capable in the flourishing execution of its KM technique (Wu, 2017).
Knowledge management as an information handling tool
Knowledge is considered to be an important aspect in the information handling in knowledge management. It includes basic information about the organization and utilization of knowledge in different aspects of the company. In the case of Toyota Motor Corporation, the company has been able to collect data and information about the internal shareholders and satisfied them with their products and services (Vladeck, 2014). In the first stage, the company have to collect data and information ad in the second stage the information needs to be stored in a storage device.
Knowledge management as a strategic management tool
The following generous part of KM that should be overseen by Toyota is KM as a vital administration device. It is said by administration experts that powerful learning administration starts with a system. It worries about a KM technique, learning is recognized as a most important and less utilized asset (Wu, 2017). For enhancing information sharing and existing learning administration rehearses, it is fundamental that the organization enhance its current KM technique as it assumes a generous part in successful information administration.
Toyota has been investing in multipurpose vehicles that might help in increasing self-reliance of manufacturing facilities in emerging markets. Toyota has been upgrading its vehicles for future intervention. The company has aimed for increasing the ratio of imported parts form Asian and Latin American countries from 60% to 70% by introducing multipurpose vehicles (Botoeva, 2016). Machine learning and data science have been the key technologies as the processes and products related to the automotive industry and automatic learning (Vladeck, 2014). Various artificial intelligence technologies including voice recognition in vehicles, automatic facial and traffic sign are integrated into the automotive industry. This advancement in technology in the automotive industry has been creating several new opportunities for companies in this industry (Roos, 2017). These advanced technologies have been minimizing human involvement in any complex duties in industry. These IMV cars can help in creating an opportunity for emerging markets with their particular needs and demand for more competitive pricing (Barley, 2018). However, IMV cars are only for emerging markets and will not be sold in other regions including Japan, the USA and Western Europe.
For making a powerful KM technique, the organization need to create frameworks that altogether reassign interior information into one of a kind practices. The organization administration need to think about the greater part of its points, goals and foreseen brings about see to KM as it differs for association (Sabherwal, 2014). At some point, KM can be worked out as an approach to upgrade execution, profitability, coordinated effort and intensity and in some cases, it might be utilized for amending compelling fulfilment, sharing and usage of data inside the organization.
2. a) Impact of artificial intelligence technologies on the automotive industry
Modern technology has been modifying various production approaches in the automotive industry. Various computing algorithms and methods are used in developing artificial intelligence products. Tesla has been working on electric and autonomous cars that might help to provide a new edge to the automotive industry. In the case of the Toyota Motor, the company is looking for improvising the sensor and the engine of their cars. The company is also looking for driverless cars as its next project (Cummings, 2017). Therefore, the use of artificial intelligence technologies has been shaping the future of the automotive industry.
The term Industry 4.0 refers to the integration of technical aspects in cyber-physical systems (CPS) for production and logistics in the internet of things. The term has been used many times in different companies including Toyota that has helped in providing better opportunities for companies (Bailey, 2018). CPS focuses on the network connections between machines and humans. The sharing of knowledge has been done with the help of knowledge management as a management tool. The motivation behind utilizing and utilizing artificial intelligence ought to be clear as along these lines just the organization can successfully deal with it artificial intelligence practices and methodology. The ICT system has been integrated with artificial intelligence technologies. Machine input has been maintaining human access to complex tasks (Perez-Soltero, 2015). Therefore, automotive companies have been benefited by the use of the ICT systems. Artificial intelligence has a major impact in delivering services by robots. Robotics has been the major invention of the artificial intelligence paradigm. Various autonomous robots have been implemented in various automobile companies including Toyota Motors. Toyota has been using robots for production of vehicles in their industry (Barley, 2018). An industrial phenomenon has been blessed with the robotics application using Artificial intelligence. Machine learning has been implemented in many smart factories of Toyota motor. These technologies have been helping in minimizing labour cost for the company. Various factories have been using these technologies for minimizing human labour in the operations (Becerra-Fernandez, 2014). The use of robots in place of man have helped in increasing the reduction of cars and other vehicles in the company.
The use of various instruments has been helping in maintaining the health and safety of workers and employees in the company (Botoeva, 2016). Production in the company has been increased in recent year with the implementation of robotics and other artificial intelligence-based technologies in the company. There have been various artificial intelligence-based technologies used in the automotive industry. Driverless cars project has been started in the 1970s by various automobile companies. However, due to the lack of knowledge and technology, it failed every time. However, with the development of technologies and knowledge, self-driving cars have been produced by some companies yet is a testing mode (Patil, 2014). The use of GPS systems and sensors in the autonomous cars have been heeding in maintaining the dignity of the tech ology used in them. These technologies have helped in preventing accidents and comfort in the journey (Obeidat, 2016). These technologies have been hoeing in building up the standard o human being. However, there are many projects including electric cars that might help in minimizing the consumption of diesel and petrol all over the world. These cars will run on electricity. Therefore, the use of the petrol and diesel will be minimized (Roos, 2017). Therefore, artificial intelligence has been helping the working environment. Various companies have been developing their research and development departments in order to create opportunities for employees in the future.
Driver Assist features
Various companies are focusing on automated cars and simplifying the assisting features installed in the cars. Various driving features including an automated pilot system that helps in the driving car by its own and driver can take off their control over the wheel. This feature has helped in providing relief to drivers after a long journey driving (Collins, 2015). An automatic braking system has been installed in the automated cars that help in collision avoidance instantly. Advanced sensors are installed in the car that helps in sensing any threat to the vehicle before the collision and apply those brakes. Therefore, artificial intelligence-based technologies have also helped in maintaining the accidents ratios in the country (Vladeck, 2014). The use of automatic brakes is efficient in bad rods and hilly areas as there is always a slope in these roads. The control over the driver might get lost due to high altitude. Therefore, the car can by itself control its motion.
Cloud computing has a new concept introduced in the automotive industry. This has become a useful platform for developing and deploying artificial intelligence technologies (Vladeck, 2014). Features of cloud computing including accessibility and diversity of data and information stored over the internet have been helping in maintaining the driving easy. The partnership of automobile companies with cloud computing service provider has been a common approach in the market (Makridakis, 2017). The details of the driver and passenger can be obtained from the cloud. Automobile companies have been befitted with the GPS tracking system linked with the car. This has helped in detecting the position of the car and store the data over the cloud. Therefore, this has been a step towards security of the vehicle from getting lost or stolen (Fox, 2018). Various maps and directions of destination are stored over the cloud that helps in drivers in driving to that destinations. Various restrooms and petrol pumps are stored over the cloud data for locating them easy in case of an emergency (Makridakis, 2017). Various restaurants, hospitals and service centre for repairing have been providing over the data stored in the cloud that help drivers during a long journey.
b) Impact of AI technologies in Toyota Motors for gaining competitive advantage
The digital transformation of the automakers all over the world has been a great benefit for the company. The change in the automobile industry has been reflected by the introduction of artificial intelligence in the market. The use of artificial intelligence in the automobile industry has been an important factor in the development of the industry (Barley, 2018). The production and efficiency rate of the company has been increased as robots can work for the whole day that any break. In the case of human labours, they need break time and available for 8 hours a day. In this case, Toyota has been using artificial intelligence technologies in their production of vehicles and cars. The use of the AI has been helping in replacing the human labour force to maximize production and efficiency of the company in the market (Botoeva, 2016). The use of robots and other automated devices in the manufacturing processes have been helping in increasing the sales of the company in the market. The use of artificial intelligence based applications has been maintaining the cost budget of the company (Roos, 2017). The cross fictional implications of the cars are technically rectified using AI technologies. The digital change in the operational functionality of the company has been helped h in the growth of the company in the market. The sales of the cars have been increased in recent years for Toyota Motors (Bailey, 2018). The competitive advantage has been gained by the company with the implementation of knowledge management. The use of artificial intelligence based technologies has helped in providing a better approach to the maintenance of products in the market. These technologies have been helping in minimizing labour cost for the company. Various factories have been using these technologies for minimizing human labour in the operations (Collins, 2015). The quality of cars has been increased in the market with the implementation of AI technologies. A proper strategic planning has been made for the distribution of cars.
Toyota has refurnished their vision statement in 2011 including striving for implementing a positive cycle of making even better quality cars for exceeding the expectation of customers and enriching their lives. The sustainable growth of the company has helped in the development of the company (Becerra-Fernandez, 2014). The company has been looking for developing cars according to the needs of the customers in the market. Toyota has been using robots for production of vehicles in their industry. The industrial phenomenon has been blessed with the robotics application using Artificial intelligence. Machine learning has been implemented in many smart factories of Toyota motor. The use of robots in place of man have helped in increasing the reduction of cars n dither vehicles in the company (Collins, 2015). The use of artificial intelligence based applications has been maintaining the cost budget of the company. Toyota has been focusing on the environmental benefits and sustainable growth in the market. Therefore, the efficiency has been increased with the implementation of artificial intelligence-based technologies. An autonomous computer system does not depend on the external factors that might be helping with working reliability and 24/7 time. The cars of the company have been the focus on the low smoke zone (Cummings, 2017). This help in making a pollution free environment. Various alternative fuel comparison status has been maintained by the company for obtaining a proper approach to the market.
c) Challenges for the integration of AI in the manufacturing process
Artificial intelligence has been beneficial for Toyota Motors in every aspect of the industry. However, there have been some loopholes in the manufacturing process of the company due to the integration of AI in the industry (Hill, 2017).
Life Risk: Human interaction in complex works create risks and treats for their health and safety. There are many incidents of accidents in factories due to various reasons including electric shock, short circuit fire and top fall. The use of various tenders and automated devices in the industry belongs to the AI technologies (Botoeva, 2016). However, importance knowledge has been increasing on a daily basis in the society. There have been various innovations in knowledge management and business. Innovations can be knowledge based in a company including Toyota Motor Corporation.
Job Risk: Automated robots have been racing the human labour force from complex situations. Therefore, the jobs of employees are in danger. Robots have been replacing the jobs of the employees. The work done by robots are much better than the human (Becerra-Fernandez, 2014). Therefore, the company is investing in robots rather than employees and other workers. Therefore have been many terminations of the employees from a company due to the implementation of artificial intelligence based technologies (Fox, 2018). Robotization has been becoming the danger for the career of the labour force in the company. Robots are more efficient as they can work for the whole day without any break (Cummings, 2017). Therefore, a company has been working in the termination of the labour force. The replacement of human labour with autonomous robots has been a great decision by the company. The company has focused on providing special benefits to the labour force of the company (Patil, 2014). The company has just changed the role of the employees in the company.
Health and safety risk: Health and safety of workers and employees of the company is the major concern in terms of the development of the company in the market. A human employee is required for maintaining the robots. Therefore, the company has been incusing in changing the role of the employees in the companies (Lopes, 2017). The role of the human employee has been driving the robots to the workplace and monitor their work.
It can be concluded that knowledge management has been helping Toyota Motors in gaining development in the market. Deep learning of the subject has been helping to increase the sale of the company in the market. The use of knowledge management skills in the company has created a strong relationship with customers in the market. Various knowledge management strategies have been explained in the report. This report has critically reviewed the impact of artificial intelligence technologies in the operational excellence of the automobile industry. The advantages of knowledge management skills have been discussed in the report. The use of knowledge management has been explained in the report. The positive impact of knowledge management in Toyota has been mentioned in the report. The second part of the report discusses the use of the artificial intelligence based technologies in the automotive industry. The use of artificial intelligence technologies has been creating opportunities for the company in the market. Toyota has been creating benefits from the implementation of artificial intelligence in the company. The technologies have been helping in gaining competitive advantages in the market over the competitors. However, there have been challenges in the implementation of artificial intelligence as robots are taking off the place of the employees in the company. However, the company has been able to mitigate these problems in the workforce by changing the roles of the employees in the company.
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