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Profile of Information Requirements for an Organisation and Development of Intranet-Based Search Sys

Learning Outcomes (LOs) for the Module

  • LO1. Have a critical understanding of the concepts of information organization, information seeking and information retrieval interactions.
  • LO2. Have a comprehensive knowledge of how to identify, analyse and critically evaluate theories, conceptual frameworks, and applications for the organisation of information of different forms, formats and contexts.
  • LO3: Have a comprehensive knowledge of how to identify, analyse and critically evaluate theories, conceptual frameworks and models for interactive information seeking and retrieval.
  • LO4. You will develop comprehensive and demonstrable skills and capabilities required for effective organisation and retrieval of networked information resources relevant for specific clients and contexts.
  • LO5. Understand and critically apply the principles of information organisation, storage, and retrieval with respect to professional, legal, and ethical issues.

This assessment addresses learning outcomes LO1 and LO5 in part and, LO2 and LO3 in full.

For this assignment, you will profile the information requirements of an organisation. Choosing from a range of scenarios that are provided below, you will first develop a means of classifying the data and information currently held within the organisation. Secondly, you will analyse how the organisation may best approach the development of an intranet-based search system to provide employees with effective and efficient access to the information and knowledge held by the organisation. The discussion and arguments within both sections should be informed by relevant literature produced through research and practice.

This is an individual assignment and must be completed without collusion with others, in accordance with University regulations (see below for details).

You have been appointed to study one of the organisations listed below (please see the appendix for full details of each organisation and their requirements). All of the organisations are information-rich but are struggling to effectively organise and provide access to this information.

  • The Golden Age Museum and Archive (GAMA): a local museum dedicated to memorabilia and records from the UK TV and film industries.
  • Level Up North-East: a local charity helping jobseekers acquire new skills and employment opportunities.
  • Excite Digital: a software development firm providing point-of-sale software solutions.

All three scenarios present distinct individual challenges, but all three have several common requirements that must be fulfilled. The data and information held by each organisation must be collected and classified, and where appropriate, tagged, to ensure rapid that rapid access is achievable. A system must also be proposed that will allow this data and information to be retrieved by those that require access. The way in which they intend to facilitate effective access to this information is through an internal intranet, but prior to this being established, it is essential that a robust classification system be established.

Please note that the design of the user experience when interacting with the system is beyond the scope of this assignment.

  • Identify the information needs of the organisation (i.e., what information is held, who requires access to this information, etc). The system is to be constructed in a way that enables the delivery of the right information to the right people at the right time and, in the right format.
  • Propose a method to be used for the classification of the information, with appropriate justification.
  • Identify a suitable method to be used to allow for information to be retrieved by users, supported with a full justification for your proposal.
  • Describe, in general terms, how this Information Retrieval (IR) system could best be implemented (note, you do not need to provide full technical details for the implementation of this system). This should include an exploration of how the system would be effective, efficient, and how this could be demonstrated.

Remember that even when using the information found in the appendix, at this point you do not have all the exact details about the organisations. In your work, therefore, you will need to make educated guesses and informed generalisations when proposing your solutions, which could be refined at a later date, in the event of the proposals being chosen for implementation. There is no requirement for technical specifications or full implementation roadmaps to be produced.

Please note: The organisations used within the case studies are entirely fictional. Please do not use online resources to find information on real-world organisations to support your work, even if the name of the organisation is shared with, or similar to, those in the scenarios.

  • AC1: Demonstrate an ability to evaluate the problems faced by the chosen organisation and identify a suitable means of solving the information issues of this organisation (20%).
  • AC2: Demonstrate an ability to devise appropriate classification strategies, drawing upon the available literature and existing taxonomies where appropriate (25%).
  • AC3: Ability to identify sensible and logical solutions to information retrieval problems, appropriate for the organisation and its needs (20%).
  • AC4: Demonstrate an ability to propose a means of evaluating the success of the chosen approach to information retrieval (10%).
  • AC5: Depth of analysis and synthesis of theoretical literature to support your work (15%).
  • AC6: Clarity of written work submitted, including structure, layout, individual expression, referencing thoroughness and accuracy in acknowledgment of sources (10%).

The following criteria must be adhered to in order for the assignment to have fulfilled the submission requirements:

  • A word limit of 3000 words has been specified for the report and must be observed.
  • If the assignment is within +10% (i.e., up to 300 words) of the stated word limit no penalty will be applied.
  • The word count is to be declared on the front page of your assignment and the assignment cover sheet.
  • The word count does not include title page, table of contents, reference list, bibliography, and appendices. Please note, in text citations [e.g. (Smith, 2011)] and direct secondary quotations [e.g., “dib-dab nonsense analysis” (Smith, 2011 p.123)] are included in the word count. The full Word Limit Policy is available here.

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