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Answer: Approaches and strategies for dealing with the customer Each of the business owner and customers facing employees have heard the statement that “the customer is always right”, while I am disagree with the statement. The customers are not always right while we can say that they are just never wrong. It is a small strategy helps to approach issues of the customers in productive way. It has ability to bridge gap among performan...Read More >>
The customer is always right" is a motto that has often been used to ensure that employees take care of customers and deliver high-quality service, no matter the situation. Another motto is "Even if the customer is wrong treat them as though they are right."A third position is "Sometimes the customer is wrong and needs to be told no." Do you agree or disagree that the customer is always right? Explain your position and be sure to include approa...Read More >>
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