QSO 300 Operations Management
Task:
The final project for this course is the creation of a comprehensive case study analysis.Every business—whether a beauty salon, automobile manufacturer, or professional baseball team has an operations component that creates goods and services by transforming inputs into outputs. There are a wide variety of tools and techniques that operations managers draw upon to increase efficiency and effectiveness, creating value for customers. Operations managementprofessionals are in high demand across a variety of industries. Having basic knowledge of operations functions and their integration capabilities is critically important in the world of business. For example, applying the limitations of production in marketing and sales is a routine task. Managing the equipment and supplies needs of operations management is a basic skill looked for in finance and accounting workers.
For your final assessment in this course, you will analyze a case study that addresses several key operations management fundamentals. You will usethe tools and techniques thatoperations managersuseand incorporate your instructor’s feedback into the final summative analysis. You will address the typical problems that operations managers face using the knowledge you have gained from this course. Finally, you will discuss the emerging concepts of sustainability in business management, specifically the topics of corporate responsibility and environmental compliance.The project is divided into three milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules Two, Four, and Five.The final project is due in Module Seven.Inthis assignment,you will demonstrate your mastery of the following course outcomes:
Evaluate the influence of operations functions on generating value for a firm and its customer
Explain theories and techniques used by operations managers for informing production processes
Accurately apply problem-solving and decision-making skills to real-world problems using quantitative and qualitative methodologies
Integrate emerging principles into operations management functions by addressing corporate responsibility and environmental sustainabilityPrompt Using the knowledge you have gained from this course, you will write a comprehensive analysis of thecase studywe have been analyzing throughout this course(located in the Reading and Resources area of Module One)by addressing the critical elements below.Imagine that you are hired into the role of the operations manager at the company described in the case study. Although thereare many issues facing the company, you have some experience and are well qualified to provide direction in solving these problems. To address many of the questions below, you willwant to review your submissions from previous modules and incorporate instructor feedback. Using the case study, course materials,and outside sources, prepare a cohesive case study analysis for submission as one document.
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