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BUS309 Management of Quality in Health Care

You have been selected to represent the Performance Management Committee of your organization. Your committee has responsibility for the oversight of quality improvement, patient safety, risk, and utilization management activities for the organization. You have been tasked by your organization’s senior administration and Board of Governors to develop and present a proposal for a reporting system that would encompass the following elements. The suggested length is 1,200 to 2,000 words, excluding the title page, references, and any appendices you include. The document should be double-spaced.
  1. Introduction: The introduction is engaging, states the background, document purpose, and previews the structure of the paper.
  2. 2. Indicator Identification: Document a total of 3 indicators to provide a balanced overview of the organization’s performance. The three indicators should be selected from the following areas of quality management. Choose no more than one indicator from each of the areas. o Quality of patient care; o Utilization of resources; o Patient safety concerns; or o Risk indicators.
3. Indicator Description and Rationale: For each indicator, provide the following information:  A description and rationale for the indicator; and The recommended format (example) for graphical and tabular analysis. If you need additional information on types of tables and charts, refer to Sayles’ Health information management technology: An applied approach, (6th ed.), in the section on Presentation of Statistical Data (pp. 392-403).
4. Safety Improvement Tool: Provide a recommendation and brief description of a tool that can improve either patient safety or the safety of the environment for staff. Include commentary on the advantages of that tool in supporting safety improvement.
5. Role of the HIM Professional: Provide a rationale for the integral involvement of the HIM professional in the activities of the Performance Management Committee.
6. Conclusion: Include a concluding paragraph that unifies the paper and contains an engaging and interesting point about the subject.

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