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Unilever Case Study: Exploring Marketing Strategies

Discover Unilever's Business Strategies and Success in this Case Study

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Introduction

Unilever began operations in 1970 and is mostly known as an equity group company. By implementing the strategic business strategy of Acquisition, the company increased in size. Through investments in both small and large groups, the corporation over time increased its market share and its revenues. By doing this, it avoided focusing on the company's size and instead established three criteria for choosing the target company. These criteria enabled Unilever to preserve its organisational values and culture within the business.

Introduction

Vision and Mission Statement

The overarching goal of the consumer products industry serves as the foundation for Unilever's corporate mission and vision statements. The company's strategic approaches to achieving and maintaining its position as one of the major makers of consumer products are reflected in these corporate statements. The organisational outputs of the company are characterised by Unilever's corporate mission statement. The corporate vision statement of Unilever, on the other hand, provides a description of the ideal future state that the company aspires to. In this approach, the mission statement outlines the strategic choices that must be made in order to realise what the consumer products company's vision statement envisions. 

Vision and Mission Statement

Situation Analysis

From the beginning, Unilever's adopted a distinct strategy than other investment firms. It purchased or merged with businesses that had excellent sales growth rates and were operating in a fragmented market with a combined revenue of up to $1 billion. It chose the niche market growth approach and bought businesses with a niche presence in the market as a result. This technique sets Unilever apart from competing businesses because those other organisations only concentrated on struggling companies that were experiencing declining revenues for a particular reason. Such a decision to work with a developing company became one of the factors in Unilever's success on the market. To "make sustainable life ubiquitous," is Unilever's mission. This company's mission statement highlights the significance of sustainability in the daily lives of consumers all around the world who utilise its products. This type of business objective is directly related to Unilever's CSR strategy. The company's business processes and consumer items are emphasised for their sustainability. The purpose statement also responds to industry-relevant trends (opportunities and risks).

Industry Structure and economic feature

Within the organisation, the company created an engaged, welcoming, and enthusiastic culture. It also created guidelines that allowed the acquired firm's employees to benefit from the same learning. Such longevity and cultural consistency across the strategic group enabled the business to preserve its competitive advantage, which ultimately served as a success factor for Unilever. Additionally, the company used a bottom-up approach when deciding how to approach culture, focusing on identifying issues that arose during process delivery rather than blaming an individual. This approach encouraged people/employees to learn from their mistakes, which improved the organization's overall market position.

The firm makes use of all these factors as well as its comprehensive contextual understanding of the industries and companies of its clients to create distinctive, impactful solutions that are intended to produce distinct business results.

Strategies

At Unilever, success is not accidental. We have a tried-and-true method for doing it. We utilise DBS to direct our actions, assess how successfully we carry them out, and generate ideas for improving them—including DBS itself.

A Unilever operating business initiated an improvement programme based on the then-new lean manufacturing principles in the middle of the 1980s in response to fiercer competition. Beyond anyone's expectations, the project succeeded in establishing the operating firm as the leader in its sector and launching the Unilever Business System.


Competitive Analysis and Advantage in the industry

Organization creates valuable, tailored technology and business solutions that solve the customers' business issues using its people and intellectual resources. Additionally, its capacity for assembling intricate, comprehensive solutions that cater to the objectives of all corporate stakeholders as well as the high levels of trust fostered in client relationships help it land significant transformation transactions. These agreements provide high-quality revenues that drive the company's financial capital and industry-leading organic growth and profitability.

By assisting them in adopting new business models, pursuing new income sources, providing superior customer experiences, implementing resilience and efficiency into their operations, and differentiating themselves from the competition, these solutions provide enormous value for our clients.

SWOT Analysis

The major elements of Unilever's business that provide it a competitive edge in the market are considered its strengths. The strength of a brand can be attributed to a variety of things, such as its financial standing, skilled personnel, distinctiveness of its products, and intangible assets like brand value. The strengths identified in Unilever's SWOT analysis are listed below:

  1. Runs operations in over 50 businesses with around 63,000 workers.
  2. Diverse industries and distinctive goods
  3. Achieved successful inorganic expansion through the acquisition of more than 400 businesses.
  4. Strong client loyalty
  5. Strong leadership and extensive expertise

A brand's shortcomings are specific areas of its business that can be improved to strengthen its position. Some flaws can be described as qualities that the business lacks or in which the competition excels. The Unilever SWOT Analysis has the following weaknesses:

  1. A high degree of debt could limit financial flexibility; overall debt is concerning
  2. Relatively lower penetration outside of the US as US-only markets generate the majority of revenue

Any firm may face risks in the form of elements that could harm its operations. Threats can come from a variety of sources, including increased rival activity, shifting governmental priorities, alternative goods or services, etc. The following are the risks identified in Unilever's SWOT analysis:

  1. Strong competition may result in pricing pressure from reputable regional and international rivals.
  2. Changes in healthcare and related businesses, such as a decrease in government financing and customer reimbursements
  3. Competitors with lower prices or imports from manufacturers of fake goods

PESTLE Analysis:

The factors that can affect the long-term profitability of Unilever Corporation in a particular nation or market are heavily influenced by political issues. Unilever Corporation engages in Diversified Machinery business throughout more than a dozen nations, exposing it to a variety of political system and environment hazards. Diversifying the systemic risks of the political environment is necessary to succeed in such a dynamic business as the Diversified Machinery found in many different nations.

The aggregate demand and aggregate investment in an economy are determined by the macroenvironmental factors, such as the inflation rate, savings rate, interest rate, foreign exchange rate, and economic cycle. While microenvironmental elements like industry norms have an impact on the firm's competitive edge. The growth trajectory of not only the sectoryname sector but also the organisation as a whole can be predicted by Unilever Corporation using factors related to the economy of the country such as growth rate, inflation, and industry-specific economic indicators such as Diversified Machinery industry growth rate, consumer spending, etc.

The manner of life and culture of the society have an effect on the organisational culture in a given setting. The marketers at Unilever Corporation will analyse the clients of a specific market and will build the marketing message for consumers in the Diversified Machinery business based in large part on the shared ideas and attitudes of the populace.

Numerous industries are being rapidly disrupted by technology. The transportation sector is a wonderful example to demonstrate this idea. The industry has been changing quite quickly over the past five years, not even giving the established firms a chance to adapt.

Target Market Analysis

The organisation has consistently high customer satisfaction levels and long-lasting client connections as a consequence of its strong service orientation, desire to engage in the relationship, dedication to produce effective outcomes, and track record of excellent execution. Increased recurring business as a result of the growth in relationship capital gives the business model greater visibility and predictability.

 Marketing Mix

Unilever Color.between can also provide value in a variety of ways, including point of sale equity, pre-purchase education and priming from sales staff, funding options for buying the products, a registered trademark that guarantees quality, verb recommendations, installation and repair services, physical products, ease of availability, etc.

Pricing is a tremendously complicated activity, and we will only touch on a very small portion of the factors that influence pricing choices. Pricing is significantly influenced by the other 3Ps of marketing—product, place, and promotion. The highest price a consumer will pay for a Unilever Color.between product in the specific competitive environment is conceptually perceived value.

Unilever Color.between delivers its products to clients through a place or distribution channel, which is a collection of procedures. Distribution and marketing channels serve a variety of functions, including enabling individual customers to purchase products by reducing the purchase lot size, making the products easily accessible to end users, offering a wide range of products using the product line's breadth, length, and depth, after-sales and installation services, guaranteeing the quality of the products, allowing for product customization at the point of sale, logistics, and providing

Competitive Analysis

The industrial and medical company Unilever Corporation produces test, analyse, and diagnose tools. Its companies create, produce, and sell goods as well as provide services targeted at professional, medical, industrial, and commercial customers around the world. Examples of Unilever's goods include dental turbines, microscopes, water quality test kits, and numerous more items a doctor might use every day. The four primary divisions of Unilever's businesses are Life Sciences, Diagnostics, Dental, and Environmental & Applied Solutions. These industries provide, in order, 32%, 30%, 16%, and 22% of total revenue. Around 38% of Unilever's revenue comes from the United States, 30% from Europe, and the remaining 32% from other regions, with a concentration on Asia and Australia. Unilever is a global company.

Key success factors

Since Unilever operates in so many different areas of the industrials sector, it is challenging to identify a single, overarching trend that has an impact on Unilever's operations. However, considering that the U.S. healthcare sector is anticipated to expand at a 6% annual rate through 2025, the fact that 78% of revenue is connected to healthcare in some way is encouraging. The $7.5 billion healthcare market is predicted to increase at a rate of 7.5% yearly, with transition economies projected to have higher growth rates of 7.5% annually. Any significant healthcare reform undertaken by the United States or other large nations does not include these growth assumptions. Despite the fact that investing decisions should not be based on political speculation, it should be remembered that any healthcare policy

Problems and Issues in  Organization

Unilever conducts a significant portion of its business in the healthcare sector. Uncertainty in the law concerning the Affordable Care Act and the larger healthcare sector may be of concern.

Unilever also gets a lot of its growth from acquisitions and spinoffs. A failed attempt at one of these would result in a lower firm valuation.

    Financial Analysis

    Among Unilever's principal rivals are Thermo Fisher, Agilent Tech, and Abbott Labs. These businesses all compete against Unilever in

    Some divisions have expertise in each of the four primary operational segments of Unilever, but none of them do. In each of its four primary operational divisions, Unilever has collected some of the strongest worldwide brands through smart acquisitions and organic growth.

    Conclusion

    Traditional dynamics between employers and employees are no longer appropriate for either people or organisations. More and more people are searching for employment that fulfils them both personally and professionally. They seek an alternative to the conventional 40-hour/40-week/40-year employment agreement that is more adaptable and catered to their needs and stage of life.

    In order to establish a flexible workplace that emphasises transparency and adaptation, fosters resilience, and improves performance and skills Unilever is leading the way in new methods of working. 

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