Organisational behaviour is one of the critical components to determine the success of an organisation. The organisational behaviour or OB refers to the way individuals or groups in an organisation interact within and toward an organisation (Taylor, 2005). The behaviour presented by employees and stakeholders create a combined climate in which the success of an organisation is to be determined. It is said that leaders of the company must act in a positive manner to ensure that the employees are given healthy organisational culture and they understand the internal conditions of an organisation better.
Research objectives are an integral part of a study. These provide a direction to the study so that appropriate research methodology can be adopted. The research objectives of this study are as under:
- To examine the importance of organisational behaviour for the success of an organisation
- To determine different approaches to organisational behaviour and enhance the human relationships
- To explore relationships among different components of organisational behaviour and its effectiveness
H0: Organisational Behaviour is a critical component for success of an organisation
H1: The concepts OB is applicable on all kinds of organisations
Organisations, small or large, are considered as social systems. For one to work in them or manage them, it is critical to understand their functioning. In organisations, human behaviour is totally unpredictable. Hence, this uncertainty in human behaviour makes the concept of organisational behaviour even more crucial. By definition, OB is the field of study to understand to individuals or groups interact with each other (Jex, 2005). The concepts of OB can be applied to broadly all types of organisations from small to large or from public to private. It is considered that one can understand the concept of organisational behaviour if he is well-versed with the definitions of organisation and management. Organisation is a system in which there are several subsystems wherein individuals and activities are organised to achieve the goals of the organisation. On the other hand, management refers to the functional process to achieve goals through the help of others. OB has several elements that help to achieve the goals of the organisation. The key elements of organisational behaviour include people, technology, external elements and structure. People include the individuals and groups in an organisation who are responsible to use the social system of the company. Organisations exist to serve people but people don’t exist to serve organisations (Miner, 2006). Structure is defined as the official relationships of people in organisations. The people in organisations are related in some structural way to achieve the goals of an organisation. Technology plays a vital role in determining the organisational behaviour.
The research methodology or research method is the technique adopted by the researcher to gather information. There are two kinds of research methods adopted in studies viz quantitative and qualitative. The quantitative research method is a logical and data-led approach. In this type of research, the researcher either conducts interviews and surveys to collect data. Alternatively, in qualitative research methodology, the researcher refers case studies and interviews to gather the data. In this study, the research methodology adopted is qualitative. The research questions of the study are as under:
- What is the importance of organisational behaviour for the success of an organisation?
- What are the different approaches to organisational behaviour and enhance the human relationships?
- How relationships among different components of organisational behaviour play a critical role?
The researcher will be referring case studies of organisations where OB is one of the critical concerns and steps have been taken to address it effectively. Also, the researcher will conduct interview with CEO’s of two companies to study the role OB has played/or will play in the success of their organisations. Besides interviews, the research will conduct survey among 100 employees of an organisation to study the role of organisational behaviour.
In order to ensure that organisation stay successful, it is crucial to emphasize on the organisational behaviour. When teams in an organisation will work in coordination, the success of the organisation is assured.
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