Questionnaires help you to accumulate necessary information from a broad audience through various surveys and public interactions. Here you will learn to use multiple questionnaires in practice solely depending on the purpose of the survey. It helps you to analyze the data that has to be collected to prepare your questionnaire.
Questionnaires are a means of a practical method that can be carried out by numerous people. Depending on the nature of these questions, it can be categorized into 1. Quantitative and 2. Quantitative method to generate higher outcomes. Also, the results can be achieved very quickly, giving you an advantage over others. In a quantitative approach, the answers analyzed are obtained through closed-ended questions with multiple choice answer using this method. A quantitative approach may include pie-charts, bar-charts, and percentages.
On the other hand, a qualitative method analyzes the answers for open-ended questionnaire questions and their solutions. Moreover, it involves discussion and critical analyses independent of figures and calculations used to extract data from the respective respondents. Data accumulated is in the form of a series of questions satisfying standards of the organization conducting such experiments. It is not necessary for a questionnaire to behave as statistical data, but it also portrays the characteristics of a survey. The alternative for surveys are cheap and possesses a maximum reach to the people within a short time contributing to its popularity.
Structured Questionnaire
Unstructured Questionnaire
Scaled Questionnaire
Hand Delivered Questionnaire
Mailed Questionnaire
Mixed Questionnaire
Pictorial Questionnaire
Individual Interviews: It is a common technique in the market due to its ability to conduct over the phone, Skype, and in person. It allows you to inquire
yourideal user with a series of questions and follow-ups to identify their area of interest. This technique helps you to introduce an appealing product in the market, compelling them to buy your product.
Focus Groups: Focus groups are private groups elucidating people of different economies in-person. These groups ensure the safety and sustainability of an economy allowing the users to share their thoughts regarding their product.
Observations: The in-person observation regarding shopping behavior helps you to record consumer behavior for your product and improvise accordingly. You can analyze the real shopping behavior using this method and support your survey with concrete evidence.
In-Home Videos: It gives you a better understanding of the user interaction with your product and their reviews regarding it.
Lifestyle Concentration: Another way to attain blunt insight into any familiar setting is lifestyle concentration. In an event like a party or family gathering, this factor plays a crucial role in highlighting the significance of lifestyle. It also helps you to achieve a clear understanding of your user's choice and behaviors.
A Journal: If your user maintains a diary or journal writing down their experience with your product helps you to improvise your product.
Online Focus Assemblies: Unlike in-person focus groups, online focus assemblies allow you to reach a higher number of people making your service cost-efficient. This method contributes to the increasing reach of your service or product among the consumers helping you to sustain.
Advantages |
Disadvantages |
Questionnaires are the most affordable ways to gather quantitative data. |
Respondents may not be 100% truthful with their answers developing a sense of dishonesty. |
It can be targeted to groups of your choice making it more practical way to gather data. |
It is possible for some questionnaires to be ignored or left unanswered. |
The development of online and mobile tools has contributed to quick and easy collection of results. |
Another disadvantage is to have different interpretations as users are not asked the questions face-to-face. |
Questionnaires and surveys helps you to collect relevant information from a wide segment of audience. |
It is not possible for a survey or questionnaire to fully capture emotional responses or feelings of respondents. |
The quantified data allows you to compare and contrast other research resources used to measure any changes. |
It is imperative for open-ended questions to be reviewed by a human as it accounts for individualized answers which cannot be quantified. |
The information collected through this allows the marketers to develop new strategies and follow the trend of their audience. |
It is possible for the respondents to answer in a biased manner due to any of their goals. |
It eliminates the time boundations as it uses mail-in, online, or email questionnaires. |
Lack of personalization may lead to a decline in the answers from some potential respondents. |
It allows you to ask as many questions as you like covering every possible aspect of a topic. |
It is not possible to identify if the respondent actually understands your question or providing you with any random answer. |
One of the most notable examples of qualitative market research includes market research through community discussion. In place of a substantial German sports insurer, it analyzed the needs of those people who received treatment after a sports accident. It invited around 35,000 users of the ISPO Open Innovation, Germany to analyze their accident reports online and provide with the necessary feedback.
Another example of this method includes co-creation as a driving force in the case of sports buggy manufacturer Thule. It has been looking for innovative online technology to help boost their market in the economy. Later, the sports buggy converted into the Internet of Things (IoT) with the help of sensors.
An organization Clim8 emphasized product testing with a prototype developing it for a sports shirt connected to an app using sensors. It experienced enormous popularity with more than 100 users ordering the T-shirt and app through ISPO Open Innovation. Moreover, Clim8 received worthful advice regarding the initial impression that the T-shirt made among athletes and its outstanding results.
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