Enhancing IT Services and Automating Processes for Highgate Central Library

Business Plan and IT initiative

The Highgate Central Library (UK Fictitious Name) is looking to enhance its IT services, automation where possible and reduce its complexity to improve its processes. It supports other libraries within the area as well. 
 
The plan is to fully refurbish its entire computing infrastructure throughout, for example: - to provide people and staff access to the latest technology to support their duties.  This will include new hardware, software and network infrastructure as appropriate as well as all area refurbishment, furniture, all necessary peripherals and a well-staffed IT support desk.  
The centre will introduce a data centre to support the other libraries. 
 
You are the project manager for this project, starting the planning work at around Easter time with a view to the major disruptive works being carried out. The project sponsor is the Highgate Council (Fictitious Name). 
 
Develop the following documentation: -  
a) Provide a summary of the IT project initiative that you have chosen. (10 marks) 

b) Identify the project’s overall strategic plan and objectives. (5 marks) 

c) Justify the aim and objectives of the initiative in the context of the library system and overall strategic plan and objectives. (5 marks)  
a) Explain how you would conduct a review of the current IT staffing skills. (10 marks)  
 
b) Create a comprehensive staffing policy plan for the IT department that would meet the IT initiative needs. (10 marks) . 

a) Identify and evaluate the different staffing approaches that you can use.  (10marks) 

b) Explain and justify your preferred approach to staffing. (5marks) 

c) Consider the ethical impact of your choice. (5marks)

a) Create a detailed IT Implementation and installation plan. (10 marks)

b) Provide a scheduled plan using Gantt chart. (5 marks)

c) Create an IT initiative budget plan. (5 marks)

a) Assess the impact of the new technology on the organisation. Explain how the investment in new technology aligns with the library’s strategic plan. (5 marks)  
 
b) Provide a brief Risk Assessment, Disaster Recovery Plan, or Business Continuity Planning for the IT initiative. (5 marks)  
 
c) Consider the environmental impact of this project. Make recommendations for improvements where appropriate. (5 marks) 
 
d) Provide a report conclusion. (5 marks)

In completing the above the following sub-topics might be helpful:

Total words: 3700

1. Nature of Management
2. Managing People: Recruitment
3. Managing People: Retention and Development
4. Management of Teams
5. Management of Money
6. Management of Technology
7. Management of Projects
8. Management of Standards
9. Management of Risk
10. Management of Service