Group Dynamics, Team Work, and Communication in the Workplace: A Report for the Senior Leadership Te

1.Apply the main theories relating to group dynamics, team working and communication to their own workplace examples.

2.Prepare and deliver a short presentation within a team working context.

Task 1 (report) (50%):

You have been asked to write a report for the senior leadership team detailing:

• The impact effective team working can have in a health and social care setting.
• Recommendations to develop an effective team?
• The types of roles that are needed in order to create a cohesive and effective team.

Within your report, you should link your points to theory and reference published literature. You can use examples from your own professional experience to support or enhance your points. Additional guidance is provided below and on the following pages.

Your work must be informed and supported by scholarly material that is relevant to and focused on the task(s) set. You should provide evidence that you have accessed an appropriate range of sources, which may be academic, governmental and industrial; these sources may include academic journal articles, textbooks, current news articles, organisational documents, and websites.  You should consider the credibility of your sources; academic journals are normally highly credible sources while websites require careful consideration/selection and should be used sparingly. Any sources you use should be current and up-to-date, mostly published within the last five years or so, though seminal/important works in the field may be older.  You must provide evidence of your research/own reading throughout your work, using a suitable referencing system, including in-text citations in the main body of your work and a reference list at the end of your work.

• You must demonstrate evidence of literature review by including a minimum of 8 credible and reliable sources of information.
• You must cite literature throughout the report, supporting the points, and a reference list should appear at the end of the report.

Knowledge and Understanding Skills

At level 4, you should be able to demonstrate knowledge of the underlying concepts and principles associated with your area(s) of study. Knowledge relates to the facts, information and skills you have acquired through your learning. You demonstrate your understanding by interpreting the meaning of the facts and information (knowledge). This means that you need to select and include in your work the concepts, techniques, models, theories, etc. appropriate to the task(s) set. You should be able to explain the theories, concepts, etc. to show your understanding. Your mark/grade will also depend upon the extent to which you demonstrate your knowledge and understanding.

Guidance specific to this assessment:

• You must include a research informed discussion of relevant models of team development and team roles in the report.
• A secure understanding should be demonstrated by means of consistent reference to relevant published information sources.

You should be able to present, evaluate and interpret qualitative and quantitative data, in order to develop lines of argument and make sound judgements in accordance with basic theories and concepts of your subject(s) of study. You should be able to evaluate the appropriateness of different approaches to solving problems related to your area(s) of study and/or work. Your work must contain evidence of logical, analytical thinking. For example, to examine and break information down into parts, make inferences, compile, compare and contrast information. This means not just describing what! But also justifying: Why? How? When? Who? Where? At what cost? You should provide justification for your arguments and judgements using evidence that you have reflected upon the ideas of others within the subject area and that you are able to make sound judgements and arguments using data and concepts.  Where relevant, alternative solutions and recommendations may be proposed.

Guidance specific to this assessment:

• You must include evidence of analysis and evaluation of the above case study
• You must demonstrate the evaluation of team dynamics and team roles concepts

Practical Skills

At level 4, you should be able to apply the basic underlying concepts and principles to evaluate and interpret these within the context of your area of study. You should be able to demonstrate how the subject-related concepts and ideas relate to real world situations and/or a particular context.  How do they work in practice?  You will deploy models, methods, techniques, and/or theories, in that context, to assess current situations, perhaps to formulate plans or solutions to solve problems, or to create artefacts.  This is likely to involve, for instance, the use of real world artefacts, examples and cases, the application of a model within an organisation and/or benchmarking one theory or organisation against others based on stated criteria.  

Guidance specific to this assessment:

• All points must be made relevant to the task outlined in the assignment brief.
• A relevant model of team development should be used, and Belbin’s team roles should be included.
• Real life examples of teams working should be used to illustrate your points, this can be from additional case studies or real-life and work experience

Transferable Skills for Life and Professional Practice

Your work must provide evidence of the qualities and transferable skills necessary for employment requiring the exercise of some personal responsibility. This includes demonstrating: that you can communicate the results of your study/work accurately and reliably, and with structured and coherent arguments; that you can initiate and complete tasks and procedures, whether individually and/or collaboratively; fluency of expression; clarity and effectiveness in presentation and organisation. Work should be coherent and well-structured in presentation and organisation.

Guidance specific to this assessment:

• Follow the generic submission guidelines provided in page 2 using an appropriate report structure.
• Your writing should be clear, coherent and supported by literature throughout
• Check for spelling and grammar thoroughly before submission