Case Analysis Questions for Tim Horton’s

CASE ANALYSIS QUESTIONS–the following case analysis questions have been modified from the wikihow (2019) post “How to Analyse a Case Study”–while you will use the website as a guide, include only the content indicated in below. 1.BUSINESSENVIRONMENT–Begin your analysis by discussing the business environment that Tim Horton’s is operating in. To do this,describe thetype of organization that Tim Horton’s and two of their competitors are part of; also include: brief information about their market and consumers. Finally, discuss any significant changes that occurred in the business environment they are operatingin; include new things they are doing as well:1-1.5 pages2.BUSINESSSTRUCTURE–Next, discuss the management structure,employee base and financial history including annual revenues and profit of Tim Horton’s. Include in you

Short Case Analysis Assignment –discussion a brief overview of the leaders of Tim Horton’s and include any CSR initiatives thattheleadership team has embarked on:1 page .PROBLEMIDENTIFICATION–Identify the key issues regarding Covid-19 and Tim Horton’s from an operations process perspective including how Covid-19 impacts site selection, capacity planning, managing operations and employee motivation:1-1.5 pages4.BUSINESSRESPONSE–Examine the steps that Tim Horton’s has taken operationally to deal with Covid-19 include a chronological progression of steps taken or steps that they could have taken. Include in your discussion things that they did that were successful and things that were not successful:1 page5.RECOMMENDATIONS–Based on what you have researched and what you have studied in this course, identify three things that you would recommend Tim Horton’s do to ensure that operation processes are successful, employees stay motivated and they stay competitive in the eyes of the consumers(CSR may comein here as well). You may need to consider what their competitors have done. Ensure that you use specific examples and support your response with course concepts and appropriate research:1-1.5 pages6.CONCLUSION–Discuss what changes you wouldmake to Tim Horton’sso that the recommendations you proposed will be effective. Then, conclude the discussion by reviewing your findings and emphasizing what you would do differently in this caseif you were the leader or operations manager:1 page7.REFERENCES–include APA in-text citations in the written content for all facts, ideas, statistical information, quotes or paraphrased information used when writing this analysis. Include a properly formatted reference list on itsown page at the end of the case analyse report: 1 page (1