Strategic Analysis and Recommendations for DWC Order Fulfillment

Questions to Consider: (worth 5 marks each)

With that epiphany, David tucked away his laptop and leaned his seat back, he wouldn’t arrive home till almost 10:30, so a short nap wouldn’t hurt.

Questions to Consider: (worth 5 marks each)

1. Using the Guide provided in the Case Writing Tools section below, prepare a SWOT Analysis Chart which evaluates the “as-is” and the “to-be” condition of DWC. Your chart should include at least 3 points for each part of SWOT.

2. What are the key activities/steps that must be managed to achieve world-class order fulfillment? List them in the order you would complete them.

3. What are the trade-offs David and his team can expect as they reimage DWC’s order fulfillment capabilities?