Comprehensive Operations Management Analysis of a Company

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Question :

This assignment will require your group to conduct a comprehensive Operations Management (OM) analysis of an organization of your choice.

Your group will select an actual company of your choice. Select a business that you are familiar with, is of interest to you, and where one of the members of your group currently works. Having access to managers and other personnel will be of benefit when doing your topic All company choices are subject to instructorapproval.

The research performed must include a personal interview of a key employee who is familiar with the Operations Management of the chosen company. The person that is interviewed should not be a member of your group. A transcript (or recording) of the interview must be included as an Appendix to the final report. The interview must also be included in the list of references, and information used from the interview must be cited within the

Include in your report a company overview (ie. the company mission, vision, and strategy, how does the company achieve a competitive advantage, what is their approach to ethics, the environment, and sustainability,).

Each group will perform an indepth analysis on 3 of the following OM Decisions for their chosen company. These are the OM Decisions we cover in Please note: Chapter 10 (Human Resources) is not one of the options because we did not cover it inclass.

Goods and ServiceDesign

Quality

Process and CapacityDesign

Location*

Layout

Supply-ChainManagement

Inventory

Aggregate Planning

Maintenance

IMPORTANT: Application of course material, tools, methods, techniques, etc. as outlined in your textbook is expected for each OM Decision. Your goal is to review and analyze how the company is performing with regards to your chosen OM topics. Tie the analysis back to the company’s strategy and competitive advantage discussed in Requirement 3. If you find a performance gap, make recommendations to management on how to address it using OM theory and applications. Conversely, if you find that your company is performing well in your chosen OM topics, explain why. Provide specific examples that support your conclusions.

Note that for this assignment, preparing and analyzing forecast models or preparing and analyzing statistical process control will not be required, nor will any marks be awarded to these areas.

Location Analysis Requirements – Use the Factor Rating Method to evaluate proposed locations for your company based on the assumption that the operation wishes to open an additional location in Your location analysis section is to include thefollowing:

1. Determine five (5) factors you believe would be reasonable and appropriate for determining the location of your selected operation. You may wish to refer to the textbook at factors affecting location Your factors should be consistent with the company overview outlined in requirement 3above.

2. Determine the weight of each factor with the total weight adding up to 100%. Provide justification/rationale for the distribution you are

3. Identify three potential locations for your operation within the province of Alberta. You can limit your options to any geographical region within the province provided it makes sense for your business. You should identify the locations on a map included in the appendix of your

4. For each of the three potential locations score each location based on a rating scale of your choice (5-point, 7-point, 10-point, etc.). Provide some brief justification/ rationale for both your choice of rating scale and scores for each

5. Provide a final recommendation for a selected location based on your quantitative analysis along with qualitative justification and appropriate ties to business strategy, mission,

6. Your group is expected to conduct reasonable and appropriate externalresearch to help justify your choice of potential locations,

7. ratings, etc. Examples of research might include income demographics, age demographics, traffic, etc. Sources of information can include StatsCan, City of Edmonton, etc. You are encouraged to be thorough and creative with your research and you must provide

8. Your group is expected to use Excel for the Factor Rating The supporting Excel file should be included with yoursubmission.

Data Analytics – Analyze how the company incorporates data analytics into their daily operations and operation management decisions. This does not need to be tied directly to the 3 OM Decisions already analyzed in the

9. COVID-19 Impact on Operations - Analyze the impact COVID-19 has had on the company as a whole. Think from an operational standpoint. This does not need to be tied into the 3 OM Decisions already analyzed in the paper. Has the company needed to adjust its strategy in response to COVID-19?

10. If so, how did they adapt? Will the actions taken be permanent or temporary in nature? Have companies in similar industries taken the same approach? Will the company incorporate the impact of COVID-19 on consumer demand into their future forecasts?

Your assignment is to be submitted as a report to management that meets (or exceeds) the specific assignment requirements.

Your report should be a minimum of 3,750 words and a maximum of 4,750 words and must include the following:

An Executive Summary providing an overview of the entire report. This should be a stand alone document and is not included in the word
An introduction with a clear statement of the purpose and scope of the
A company background/overview section (see Requirement3).
An analysis section demonstrating in-depth application of OM concepts based on your company and OM topics (Requirements 4 and5).
Data Analytics section (Requirement6)
COVID-19 Impact on Operations section (Requirement7).
A recommendation section outlining potential courses of action management may wish to consider based on the analysis completed in requirements 4 and