The project will be conducted according the following steps:
1. Project set up:
? Develop research plan
2. Detailed SWOT analysis:
? A preliminary SWOT analysis was conducted in preparation of this proposal.
? Conduct a thorough SWOT analysis to identify strengths, weaknesses, opportunities and threats impacting the business.
3. Best Practices Research
? Conduct secondary research to investigate PM best practices from literature.
?Research will focus on PM concepts and approach, rather than technological solutions.
4. Internal Organizational Research
?Develop an interview instrument and submit an ethical review for research approval to the Royal Roads University (RRU) Ethical Review Board.
? Conduct primary research to investigate the current PM practices and needs at Crofton through staff and management interviews.
5. Internal Data Gathering and Review
? Collect and review relevant available data on PM program related activity within the organization.
6. Analysis
? Incorporating information collected in each of the previous stages, analyze gaps between current practices and: a) senior management expectations, b) employee and manager expectations, c) strategic goals of the business, d) performance management best practices.
7. Recommendations and Implementation Plan
? Develop recommendations for improvement based on short and long term needs of the business, employees and managers.
? Develop a recommended implementation plan moving forward based.
8. Presentation of results
? Review draft with client followed by presentation of final document.